Network operations technician Work, Jobs in Penistone, Syk (with Salaries)

Maximo Operations Technician - UK & EMEA
Naviam —Leeds
- Computer literacy
- English
- Java
Quick apply
NOC/NSCC Technician I
Transaction Network Services —Sheffield
- Full-time
- Time management
IT Technician
FluidOne —Sheffield
- Up to £30,000 a year
- Full-time
- Computer networking
- Organisational skills
- In-person
- Employee assistance programme
Quick apply
Desktop Support Technician
Arnold Magnetic Technologies —Wales Bar
- £30,000 - £34,500 a year
- Weekend availability
- Travel
- In-person
- Communication skills
- Free parking
- Flexitime
Quick apply
2d
IT Technician
PIXEL SPHERE LTD —Stockport
- £35,420.00 - £46,727.49 a year
- Full-time
- Windows
- Analysis skills
- Linux
- Sick pay
Quick apply
7d
RSC Operations Safety Manager
NEXT —Doncaster
- £19.81 - £21.50 an hour
- Full-time
- Team management
- Budgeting
- Leadership
- Free parking
- Employee discount
Trust Senior IT Technician
Oldham Council —Oldham
- £28,598 - £31,022 a year
- Travel
- Communication skills
- School
Multi Skilled Operative
Equans —Leeds
- Full-time
- Annual leave
- Employee assistance programme
IT Support Technician
AvantiGas —Chesterfield
- Travel
- Communication skills
Mechanical Assembly Technician
BW Packaging —Doncaster
- Overtime
- Continuous improvement
- Mentoring
- Hand tools
Safety Technician
Amazon UK Services Ltd. - A10 —Leeds
- Full-time
- English
- Continuous improvement
- Communication skills
Lead Technician
Hitachi Rail —Leeds
- £51,673 a year
- Weekends only
- Engineering
- Maintenance
- Computer skills
- Employee assistance programme
- Life insurance
Lead Technician
Hitachi —Leeds
- £51,673 a year
- Weekends only
- Engineering
- Maintenance
- Computer skills
- Employee assistance programme
- Life insurance
Maintenance Technician - DC and Fulfilment
Tesco UK —Wakefield
- Full-time
- Employee assistance programme
7d
AGL Technician
M Group —Manchester
- Night shift
- Schematics
- Travel
- Annual leave
- Employee assistance programme
Senior RME Technician, DSA6 RME Team
Amazon UK Services Ltd. —Wakefield
- Weekend availability
- Maintenance
- Programmable logic controllers
- Continuous improvement
- Flexible schedule
1d
Maintenance Supervisor
Equans —Leeds
- Full-time
- Management
- Computer literacy
- Engineering
- Annual leave
- Employee assistance programme
Integration & Test Technician
Thales —Cheadle
- Overtime
- Microsoft Word
- Schematics
- Assembly
- Annual leave
- Employee discount
8d
Facilities Technician
Metropolitan Council —Heywood
- £40.70 - £45.22 an hour
- Full-time
- English
- Travel
- School
- Employee assistance programme
- Life insurance
Exhibitions Maintenance Technician (Part Time)
Science Museum Group —Bradford
- £18,793 a year
- Part-time
- Computer literacy
- Organisational skills
- Computer skills
- Annual leave
- Employee assistance programme
2d

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Maximo Operations Technician - UK & EMEA

Naviam
Leeds

Quick apply

Job details

Qualifications

Microsoft Windows Server
Technical troubleshooting
Maximo
WebSphere
Client engagement
Relational databases
Computer literacy
Stakeholder liaison
Incident queue management
Ticket management
SQL querying
English
Weblogic
Java
SQL
OOP
AWS
Service restoration
Scripting
Technical support incident logging
Organisational skills
Cloud computing
Computer skills
Customer support
VMWare
Customer interaction
Application support
Root cause analysis
Communication skills
Microsoft Azure

Full job description

Main Purpose:

Maximo Operations Technicians are client facing professionals responsible for the provision of excellent customer service and reliable Root Cause Analysis techniques to identify the causes of incidents and problems regarding system configurations, customised applications, reports, data and hardware

Specific Responsibilities:

To respond to Client’s requests for support in a timely and professional manner adhering to client SLAs.
To ensure that all work completed as part of a response to a request for support is recorded accurately in tickets and in timesheet entries.
To employ effective Root Cause Analysis techniques when troubleshooting incidents, bugs or problems reported by clients.
To be polite, courteous and diligent when communicating with clients over the telephone or by e-mail.
To ensure that requests for support are responded to in accordance with client SLAs and clients are kept up to date with the progress of their request
To escalate requests for support to Senior Technician colleagues as and when necessary.
To ensure that solutions are thoroughly tested and documented prior to being released to client environments
Manage client environments ensuring they are kept up to date following releases
Manage the change and release process, produce associated documentation and lead/participate in deployment outages
To liaise effectively with Support and Delivery team colleagues.
To be competent and confident in the use and support of the systems being used by the clients to which you are assigned.
Analysis and tuning of Maximo SQL queries to ensure client systems run smoothly
To assist colleagues as and when required.
To participate in Naviam’s Out of Hours on-call support rota.
To attend training sessions as and when necessary.
Any other activities that the Service Desk Manager may deem necessary.

Person Specification:

The ideal candidate will be an analytical problem solver, with experience in IT Support in similar organisations. The individual should be able to demonstrate:

Skills & Personal Qualities – Required:

Minimum 2:1 grade in a Computer Science/Software Development (or equivalent) degree.
2 years experience in a similar role
Experience of establishing good customer focused relationships.
Competent SQL skills.
Good administrative/organisational skills.

Strong communication skills both written and verbal (fluent in English).
IT literate with an underlying knowledge of multiple operating systems and VMWare etc.
Honest, reliable and must maintain confidentiality at all times.
Well organised, self-motivated and able to work unsupervised as an individual or as a team member.
Methodical approach to work with the ability to deliver under pressure and achieve deadlines.
Present information in a clear and concise manner.
Develop working relationships, both internally and externally.
Presentable, professional, courteous, polite and extremely customer focused.
Excellent timekeeping and able to work extra hours when required.
Willingness to continue personal development and training.
Must be able to visit different locations across the UK as required.

Skills & Personal Qualities – Desired:

Technical / Functional knowledge of Maximo MAS and / or earlier versions
Certified Java Programming Technologies.
Certified SQL & DBA skills.
IBM Certified Deployment Professional in Maximo
Development Lifecycles (e.g. V-Lifecycle, ITIL3 etc).
Experience with BIRT reporting tool
Application server experience (WebSphere/Weblogic)
Enterprise database systems such as MSSQL, Oracle and DB2
Enterprise OS such as Windows Server and Linux
Hardware virtualisation and cloud platforms such as AWS and Azure
Enterprise system architecture and network design patterns
Modern object orientated languages, particularly Java
Scripting languages, particularly Python

Who are Naviam?

Naviam was founded to help businesses maximize the benefits of their software solutions over the lifecycle of their physical assets.

Today, Naviam is a leading IBM Maximo Enterprise Asset Management partner for asset intensive organizations worldwide. As one of the few Maximo partners providing Enterprise Asset Management (EAM) and Asset Performance Management (APM) expertise across North America, Europe and Asia Pacific, we combine a local presence with global expertise to deliver tailored asset management solutions and trusted partnerships wherever you are on your maintenance journey. Our leading Naviam Cloud platform brings together best of breed solutions to future proof your modern business. We continue to grow our global footprint and we’re excited that you’re interested in joining us!

Quick apply

Refine Your Search

network operations technician jobs in penistone, syk

Maximo Operations Technician - UK & EMEA

NOC/NSCC Technician I

IT Technician

Desktop Support Technician

IT Technician

RSC Operations Safety Manager

Trust Senior IT Technician

Multi Skilled Operative

IT Support Technician

Mechanical Assembly Technician

Safety Technician

Lead Technician

Lead Technician

Maintenance Technician - DC and Fulfilment

AGL Technician

Senior RME Technician, DSA6 RME Team

Maintenance Supervisor

Integration & Test Technician

Facilities Technician

Exhibitions Maintenance Technician (Part Time)

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