Customer service manager Work, Jobs in Pentwyn Ed (with Salaries)

Assistant Store Manager
Mountain Warehouse —Cardiff
- Full-time
- Customer service
- Training & development
- Retail management
- Annual leave
- Employee assistance programme
Quick apply
Site Lead
Mrs Buckét Commercial Cleaning Services Ltd. —Caerphilly
- £33,000 - £38,000 a year
- Weekend availability
- Customer service
- Computer literacy
- Continuous improvement
Quick apply
Comics & Gaming Store Manager
Sin City Comics & Gaming —Newport
- £27,000 a year
- Full-time
- Social media management
- Merchandising
- Organisational skills
- Employee discount
Quick apply
13d
Head Receptionist
The Parkway Hotel & Spa —Cwmbran
- £28,000 a year
- Full-time
- Accounting
- Front desk
- In-person
- Free parking
- Employee discount
Quick apply
8h
Regional Facilities Manager
Urbanbubble —Cardiff
- £55,000 - £65,000 a year
- Full-time
- Microsoft Word
- Recruiting
- Annual leave
- Sick pay
Quick apply
5d
Business Development Manager (BDM) - Newport- Circa 41k Package- 53k OTE Uncapped
Yell Ltd —Newport
- £35,875 a year
- Full-time
- Remote
- Business development
- Presentation skills
- Referral programme
Quick apply
Business Manager
Fitness Factory Ltd —Newport
- £600 a week
- Full-time
- Hospitality
- Sales
- Business development
- Free parking
- Gym membership
Quick apply
9d
Customer Service Manager
Welcome Break —Sarn
- Up to £29,000 a year
- Customer service
- Team management
- Free parking
- Employee discount
5d
ZARA CARDIFF ASSISTANT STORE MANAGER -MATERNITY COVER
INDITEX —Cardiff
- Full-time
- Customer service
- Retail management
- Cash handling
Quick apply
Experience Manager
Bodycare Retail Ltd —Cwmbran
- £31,000 - £34,500 a year
- Full-time
- CRM software
- Social media management
- Customer service
Quick apply
4d
Customer Experience Team Leader (FTC)
Sopra Steria —Newport
- £26,972 - £29,000 a year
- Weekend availability
- Hybrid work
- Organisational skills
- Annual leave
Enablement & Quality Lead
Nextbase —Caerphilly
- £27,000 - £28,000 a year
- Full-time
- Hybrid work
- Mentoring
- Training & development
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
2d
Retail Shop Manager
Ostuni ltd —Cardiff
- £28,000 a year
- Weekend availability
- Hospitality
- Inventory control
- Sales
- Employee discount
Quick apply
10h
Customer Experience Manager
ArribaCom Communications Ltd. —Cardiff
- £25,420.00 - £58,449.50 a year
- Full-time
- Spanish
- Data analysis skills
- English
- Health & wellbeing programme
- Flexitime
Quick apply
Customer Service Manager - Cardif Tyglas
Morrisons —Cardiff
- Customer service
- Team management
- Training & development
- Employee discount
Quick apply
11d
Assistant Conference and Events Manager
The Celtic Collection —Newport
- £35,963 a year
- Full-time
- Organisational skills
- Leadership
- Communication skills
- Employee discount
Operations Manager
Casa Bianca —Abergavenny
- £40,000 - £60,000 a year
- Weekend availability
- Hospitality
- Inventory control
- Sales
- Employee discount
- Gym membership
Quick apply
6d
Customer Experience Manager
Jalla Transport & Mobility Services Ltd. —Cardiff
- £25,420.00 - £58,449.50 a year
- Full-time
- Spanish
- Customer service
- Data analysis skills
- Flexitime
Quick apply
Customer Success Manager (UK)
SINGU —Cardiff
- Full-time
- CRM software
- In-person
Quick apply
L'Oréal Luxe Multi-Brand Counter Manager, Boots Llantrisant (37.5 Hours) - FTC 30/11/2027
l'Oréal —Llantrisant
- Full-time
- Customer service
- Bachelor's degree
- Team management
- Annual leave
- Referral programme
Quick apply
13d

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customer service manager jobs near pentwyn ed

Assistant Store Manager

Mountain Warehouse -
Cardiff

Quick apply

Job details

Permanent | Full-time

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount
Referral programme

Qualifications

Operations management
Customer service
Retail team management
Store management
Customer interaction
Training & development
Stock replenishment
Loss prevention
Retail management
Team motivation leadership

Full job description

Description

Are you passionate about retail and driven to deliver exceptional customer experiences? Do you thrive in a leadership role where you can motivate and inspire a high-performing team? If so, Mountain Warehouse has the perfect opportunity for you!

We’re looking for an Assistant Store Manager to partner with our Store Manager in driving the success of our store. From leading daily operations to fostering a collaborative team environment, you’ll play a pivotal role in creating an exceptional shopping experience while upholding the Mountain Warehouse brand.

Key Responsibilities

Leadership & Team Development:

Partner with the Store Manager to lead a motivated, engaged, and high-performing team.
Foster a collaborative and supportive work environment, encouraging teamwork and shared goals.
Drive training and development, empowering your team to excel and grow.
Communicate clearly and transparently, ensuring alignment and trust across the team.
Keep the team well-informed with product knowledge to deliver outstanding customer service.

Operational Excellence:

Assist with the smooth day-to-day running of the store, ensuring compliance with company policies.
Maintain high visual merchandising and housekeeping standards to enhance the shopping experience.
Prioritise health and safety, conducting regular risk assessments and ensuring a secure environment for staff and customers.
Play an active role in recruiting and retaining top talent to build a strong and motivated team.

Sales & Performance:

Support in meeting and exceeding sales targets, driving profitability through effective strategies.
Monitor key performance indicators (KPIs) to track and sustain store success.
Oversee stock levels, ensuring smooth replenishment and accurate delivery management.
Implement proactive loss prevention strategies to protect the store’s profitability.

Customer Experience:

Lead by example in delivering exceptional customer service at every opportunity.
Address customer feedback promptly, ensuring satisfaction and brand loyalty.
Represent Mountain Warehouse with enthusiasm, professionalism, and a positive attitude.
Build meaningful connections with your local community, creating a personable and welcoming shopping atmosphere.

We would like to meet someone who is

Passionate about creating outstanding customer experiences.
An inspiring leader with a proven track record in retail management.
A clear and confident communicator, able to engage with colleagues and customers alike.
Results-driven, with a sharp focus on achieving goals and meeting targets.
Approachable, supportive, and trustworthy—a natural team player.
Energetic and proactive, with a determination to see tasks through to completion.
Skilled in problem-solving and decision-making, ensuring solutions align with company policies.

What's in it for you

Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
1 weekend off per month, with 28 days annual leave, including Bank Holidays
Access to Employee Assistance Programme, and a Colleague Hardship Scheme
Generous Colleague Referral Incentive
Auto-enrolment Pension scheme
A stable, successful and supported environment
Length of service awards

You're not just managing a store; you're shaping an experience and creating a legacy. Embrace the adventure, Retail Leader, for you are the driving force of positive change!

INDMP

About Mountain Warehouse

At Mountain Warehouse, we’re passionate about helping our customers enjoy the great outdoors. With a focus on sustainability, we design quality products that are made for adventure and built to last, whether it’s for hiking, running, skiing, or just exploring closer to home. As a team, we’re united by our passion for the outdoors, our commitment to exceptional customer service, and our belief in working together to achieve great things.

We value individuality and teamwork, believe diversity drives innovation and success, and are committed to building an inclusive and supportive workplace where everyone feels valued and empowered. Whether you’re creating an exceptional in-store experience, driving innovation behind the scenes, or shaping the future of our brand, every role plays a part in bringing Mountain Warehouse to life. If you’re excited about adventure, retail, and making a difference, we’d love to hear from you!

Quick apply

Refine Your Search

customer service manager jobs in pentwyn ed

Assistant Store Manager

Site Lead

Comics & Gaming Store Manager

Head Receptionist

Regional Facilities Manager

Business Development Manager (BDM) - Newport- Circa 41k Package- 53k OTE Uncapped

Business Manager