Senior receptionist Work, Jobs in Perth, Pkn (with Salaries)

Senior Receptionist
Tay Valley Veterinary Centre —Perth
- From £12.71 an hour
- Weekend availability
- Management
- Mentoring
- Front desk
- Free parking
- Annual leave
Quick apply
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Senior Receptionist

Tay Valley Veterinary Centre
Perth

Quick apply

Job details

Permanent | Full-time
From £12.71 an hour
10 days ago

Benefits

Free parking
Cycle to work scheme
Annual leave
Company pension
Private medical insurance
Referral programme
Sick pay
On-site parking

Qualifications

Customer service call handling
Management
Inbound customer enquiry call handling
Team leadership
Mentoring junior staff
Client services
Mentoring
Front desk
Customer interaction
Communication skills

Full job description

Here at Tay Valley Vets, we are looking for a Senior Receptionist to join our friendly and dedicated team.

We pride ourselves on our positive work ethos and look forward to welcoming a new colleague. Based in the heart of beautiful Perthshire, our practice offers the perfect balance of town and countryside, and has been voted the 5th best place to live in the UK.

We are looking for a reliable, organised and enthusiastic individual with significant experience in delivering excellent customer service. You will have outstanding communication skills, a professional telephone manner and the ability to remain calm and compassionate in a busy environment.

As one of the main points of contact for our clients, you’ll share in both the happy and difficult days. This includes supporting pet owners who may be worried, emotional or grieving. We are looking for someone who can provide compassionate and reassuring service while remaining professional and composed under pressure.

Key responsibilities

Providing exceptional customer service to our clients.
Answering incoming telephone calls and dealing with client queries.
Regularly monitoring incoming emails, responding promptly or forwarding them to the appropriate team member as required.
Supporting colleagues and working effectively as part of a busy team.
Mentoring and supporting less experienced members of the reception team.
Leading a small team of dedicated receptionists.

Working hours

This is a full-time, Monday to Friday position, working on a weekly alternating shift pattern:

Week 1: 8:00am – 4:00pm
Week 2: 11:30am – 7:30pm

There is also a 1-in-8 weekend rota, with weekend hours as follows:

Saturday: 8:30am – 12:00pm
Sunday: 9:00am – 12:30pm

As part of the VetPartners family, we can offer:

6 weeks’ annual leave
Cost-price veterinary care for your own pets
Enhanced sick pay and maternity pay
Health and wellbeing plan
Company pension
Optional private medical insurance
Recruitment referral rewards scheme
Free on-site parking
Cycle to Work scheme

Salary dependent on experience

If this sounds like the role for you, we would love to hear from you.

To apply, please email your CV to [email protected].

Pay: From £12.71 per hour

Work Location: In person

Quick apply

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