Technical support advisor Work, Jobs in Peterborough, Eng (with Salaries)

Network Administrator
Microbyte —Peterborough
- £30,000 - £40,000 a year
- Full-time
- In-person
Quick apply
8d
Network Administrator (Net Admin)
Microbyte Solutions Ltd —Peterborough
- £30,000 - £40,000 a year
- Full-time
Quick apply
Technical Standards Manager
Microbyte Solutions Ltd —Peterborough
- £30,000 - £40,000 a year
- Full-time
Quick apply
Client Service Advisor
ALS —Chatteris
- Full-time
- Databases
- Communication skills
- Annual leave
- Employee discount
HSE Advisor - Huntingdon
City Facilities Management (UK) —Huntingdon
- Full-time
- Team management
- Travel
- Training & development
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Peterborough
- £3,800 a month
- Full-time
- Sales
Quick apply
People Shared Services Adviser
RS Group —Corby
- Hybrid work
- Continuous improvement
- Human resources
- Contracts
- Annual leave
- Employee assistance programme
Talent Acquisition Partner
Caterpillar —Peterborough
- £41,593 a year
- Full-time
- Recruiting
- Leadership
- Analytics
- Annual leave
4d
Quality Manager - @One Alliance
JN Bentley —Peterborough
- Full-time
- Microsoft Excel
- PMP
- Engineering
Quick apply
Trusts and Probate Senior Fee Earner
Hegarty Solicitors —Peterborough
- Full-time
- Leadership
- Communication skills
- Annual leave
IT Service Lead Engineer
HBP Group —Peterborough
- £60,000 - £70,000 a year
- Full-time
- Continuous improvement
- Travel
- Leadership
Quick apply
Planning Advisor (Town and Country Planning) (East Anglia, East Mids, Solent & S.Downs) - 36167
Environment Agency —Brampton
- £34,320 a year
- Part-time
- Hybrid work
- Presentation skills
- Organisational skills
- Computer skills
- Flexible schedule
Junior Accountant
TC-Group —Peterborough
- Full-time
- Hybrid work
- Microsoft Excel
- Communication skills
- School
- Annual leave
- Employee assistance programme
Quick apply
Technical Sales Advisor (PV Designer)
Viridian Solar —Cambridge
- £26,300 - £32,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Maths
- Free parking
- Store discount
Quick apply
10d
Trusts and Probate Fee Earner Bourne
Hegarty Solicitors —Bourne
- Full-time
- Communication skills
- Annual leave
Junior Commercial Advisor
Verisure Services (UK) Limited —Peterborough
- £3,800 a month
- Full-time
- Sales
Quick apply
IT Solutions Presales Engineer
HBP Group —Peterborough
- £43,000 - £48,000 a year
- Full-time
- Azure
- Customer service
- Presentation skills
Quick apply
Client Relationship Manager
TC-Group —Peterborough
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Actemium Automation Peterborough - SHEQ Advisor (Part Time)
VINCI Energies —Peterborough
- £50,000 a year
- Part-time
- Electrical experience
- Continuous improvement
- Quality control
Accounts Manager
Moore Thompson —Peterborough
- Mentoring
3d

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Network Administrator

Microbyte
Peterborough

Quick apply

Job details

Permanent | Full-time
£30,000 - £40,000 a year
8 days ago

Qualifications

Microsoft Windows Server
Technical troubleshooting
Driving Licence
Client engagement
Stakeholder liaison
Network infrastructure
Virtualisation
Risk management
Relationship management
Technical writing
IT strategy alignment
Root cause analysis
Technical roadmaps
Help desk

Full job description

Microbyte is looking for someone who genuinely cares about how their clients' IT environments are run. Not just whether things are working today, but whether they're built properly, documented correctly, and improving over time. Someone who builds real relationships with the people they support, earns their trust, and becomes the person clients turn to when they want honest advice on what to do next.

This isn't a traditional network engineering role, and it isn't a pure account management role either. It sits in the space between the two. You've likely come from a service desk background, reached around 2nd line, and found yourself naturally gravitating toward the clients who needed more than a ticket resolved. You'll have picked up a good working knowledge of IT infrastructure along the way, but what sets you apart is your ability to translate that knowledge into something useful for the people on the other side of the table.

Are you the kind of person who spots a recurring problem and wants to fix it properly, not just close the ticket?
Do you enjoy building genuine working relationships with clients and understanding how their business actually operates?
Have you been looking for a role where your technical knowledge and your people skills matter equally?

This is a role with real ownership. You'll carry a portfolio of clients and be responsible for the technical health, documentation, and ongoing improvement of their environments. You'll be their escalation point, their trusted advisor, and the person who keeps their IT strategy moving in the right direction. You'll visit sites, understand how businesses work from the inside, and bring that understanding back into everything you do.

At Microbyte, we pride ourselves on providing cutting-edge technologies with a fast-paced team of forward thinkers. If you see yourself being involved in an ever-growing MSP with friendly, collaborative offices in the UK, UAE and US, then this could be the role you're looking for.

Duties and Responsibilities

Own the technical relationship for a portfolio of 5 to 20 clients, acting as their primary point of escalation and technical contact
Carry out regular site visits to assess standards, meet stakeholders, and build a genuine understanding of each client's environment
Develop and maintain accurate documentation, including network diagrams, system records, and asset information
Collaborate with Virtual IT Directors to shape and agree on client IT strategy and long-term roadmaps

Work with the service desk and engineering teams to ensure recurring issues are resolved at the root, not just managed

Assist with hardware and software specifications to ensure client procurement decisions are sound and consistent
Coordinate with Professional Services on project implementations, bridging the gap between ongoing support and project delivery
Hold the standard. Conduct regular checks against Microbyte's client standards and drive remediation where gaps exist
Identify and flag risks in client environments before they become incidents
Support client relationships with clear, confident communication at all levels, from end users to senior stakeholders

Required Experience / Skills

Proven experience at 2nd line IT support level or above
Strong technical foundation across Microsoft 365, networking, Windows Server, and client infrastructure
A natural relationship builder, confident, personable, and able to earn trust quickly
Clear and concise communicator, comfortable speaking with both technical teams and non-technical clients
Organised and thorough, with an instinct for documentation and keeping things in order
A process-driven mindset with genuine curiosity about how businesses work and how IT can improve them
Comfortable working independently and managing your own time across a varied client portfolio
Full UK driving licence required, pool cars available

Desirable

Familiarity with virtualisation (VMware, Hyper-V), Active Directory, Entra ID, VoIP, and backup platforms
Experience in an MSP environment is a strong advantage

Location & Hours

Full time, office-based at our Peterborough Head Office. Monday to Thursday: 08:45 to 17:30 | Friday: 08:00 to 17:30 Salary: £30,000 to £40,000 dependent on experience.

Pay: £30,000.00-£40,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

technical support advisor jobs in peterborough, eng

Network Administrator

Network Administrator (Net Admin)

Technical Standards Manager

Client Service Advisor

HSE Advisor - Huntingdon

JUNIOR SALES ADVISOR

People Shared Services Adviser

Talent Acquisition Partner

Quality Manager - @One Alliance

Trusts and Probate Senior Fee Earner

IT Service Lead Engineer

Planning Advisor (Town and Country Planning) (East Anglia, East Mids, Solent & S.Downs) - 36167

Junior Accountant

Technical Sales Advisor (PV Designer)

Trusts and Probate Fee Earner Bourne

Junior Commercial Advisor

IT Solutions Presales Engineer

Client Relationship Manager

Actemium Automation Peterborough - SHEQ Advisor (Part Time)

Accounts Manager

I want to receive the latest job alerts for technical support advisor in peterborough, eng

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