Service consultant Work, Jobs in Piccadilly, Gtl (with Salaries)

Resident Liaison Officer
Peabody —London
- £44,060 a year
- Customer service
- Microsoft Office
- Organisational skills
8d
Care Coordinator
The Evewell —London
- £34,000 - £37,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- In-person
- Employee discount
- Bereavement leave
Quick apply
13d
Health Advisor/FOH
MyHealthcare Clinic —Swiss Cottage
- £28,500 a year
- Overtime
- Hospitality
- Customer service
- English
- Employee discount
Quick apply
10d
Salon Receptionist & Consultant
A-List Lace Hair —London
- From £15 an hour
- Part-time
- Customer service
- English
- Administrative experience
Quick apply
Receptionist
The Real Clinic Battersea —London
- £14.80 - £15.00 an hour
- Microsoft Office
- QuickBooks
- Organisational skills
- Health & wellbeing programme
- Employee discount
Quick apply
4d
Media Relations Consultant
CGI —London
- Full-time
- Organisational skills
- AI
- Leadership
Quick apply
SALES CONSULTANT - OXFORD STREET
Hush —London
- £13.45 an hour
- Weekend availability
- Sales
- Customer service
- Organisational skills
- Employee discount
- Referral programme
Quick apply
10d
Front of House Manager
THE LONDON WELBECK HOSPITAL —London
- £26,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Quick apply
4d
Bridal Sales Consultant
Bridal Rogue Gallery —London
- £13.23 - £14.76 an hour
- Part-time
- Social media management
- Administrative experience
- IT
- Store discount
- Annual leave
Quick apply
9d
Property Consultant
Winkworth Estate Agents —London
- £25,000 - £40,000 a year
- Full-time
- CRM software
- Salesforce
- English
- Annual leave
Quick apply
4d
Junior Account Executive (Graduate/Entry Level)
Pulsar Consulting Ltd —London
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Sales
- Salesforce
- Employee discount
- Life insurance
Quick apply
3d
Service Consultant x2
BMW —London
- Overtime
- Driving
- Communication skills
- Annual leave
- Employee discount
Telesales / Appointment Setter (Cold Outbound) — Office Based (London)
Solar Panels London —London
- £14 an hour
- Full-time
- CRM software
- Customer service
- English
Quick apply
8d
Trainee Recruitment Consultant
NetworkedR2R —Enfield Lock
- £23,000 - £40,000 a year
- Full-time
- Hybrid work
- Sales
- Bachelor's degree
- In-person
- Work from home
Quick apply
Senior Complex Investigator
Lloyds Banking Group —London
- £92,701 - £109,060 a year
- Full-time
- Hybrid work
- Mentoring
- Financial services
- Communication skills
12d
Real Estate Agent
LUXURY HOMES ESPACE REAL ESTATE BROKER —London
- Up to £200,000 a year
- Full-time
- English
- Administrative experience
- Organisational skills
Quick apply
Travel Sales Consultant
Trailfinders —Kingston upon Thames
- £44,000 - £49,000 a year
- Full-time
- Sales
- Employee discount
- Sick pay
Graduate Technical Consultant
TAP CXM —London
- £25,000 - £27,500 a year
- Full-time
- Hybrid work
- Sales
- Engineering
- Analysis skills
- Gym membership
Quick apply
Senior Consultant
VFS SPV Ltd —London
- £55,000 - £75,000 a year
- Full-time
- Engineering
- English
- Master's degree
- Free parking
Quick apply
GAP Team Member
NEXT —London
- £8.28 - £12.71 an hour
- 12 hour shift
- Communication skills
- Employee discount
11d

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Resident Liaison Officer

Peabody -
London

Apply Now

Job details

£44,060 a year
8 days ago

Benefits

Company pension
Paid volunteer time

Qualifications

Customer service
Microsoft Office
Organisational skills
IT
Communication skills

Full job description

Our Vacancy

We are looking for a passionate and customer-focused Resident Liaison Officer to join our Investment directorate and play a key role in ensuring residents and leaseholders are fully informed, supported and engaged throughout our planned investment and improvement programmes.

In this role, you will act as the primary link between residents, contractors and Peabody teams, ensuring communication is clear, timely and effective. You'll work proactively to resolve access issues, support vulnerable residents, minimise disruption during works and help create positive customer experiences throughout the delivery of our programmes.

What You'll Do

Provide exceptional customer service, building strong relationships with stakeholders and delivering timely communication with customers
Work to resolve problems of access and ensure vulnerable residents are supported and those with language difficulties are communicated with effectively, identifying individual needs.
Enhance engagement and collaboration with our customers, Leaseholders, contractors, consultants, and stakeholders in delivering the Investment programme, and promoting our values and vision.
Ensure the Investment customer communication is managed and distributed effectively.
Work to resolve problems of access and ensure vulnerable residents are supported and those with language difficulties are communicated with effectively, identifying individual needs.
Attend contractor meetings, providing reports and information to assist in the management of the Investment contracts.
Work within the asset management project team to monitor resident satisfaction with the works programme, projects and contractors’ performance through the use of KPIs and to translate these into operational and strategic improvements.
Monitor quality and ensure customer service standards are adhered to.
Support the Peabody Complaints Team in the investigation, management, and response to complex complaints from customers.

What You'll Need

Experience within resident liaison, customer engagement, customer service, housing or a similar customer-focused environment
Excellent communication and interpersonal skills, with the ability to engage confidently with a diverse range of stakeholders
Strong customer care skills and a genuine commitment to delivering outstanding service
Ability to build effective working relationships across operational and professional teams
Good organisational skills with the ability to manage competing priorities and deadlines
Strong problem-solving skills and a proactive approach to overcoming obstacles
Good IT skills and experience using Microsoft Office applications.

Why Join Us?

When you join Peabody, you're joining a team guided by our values: Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.

What We Offer

30 days' annual holiday, plus bank holidays
Two additional paid volunteering days each year
Flexible benefits scheme, including family-friendly benefits and access to a discount portal
4 x salary life assurance
Up to 10% pension contribution

Please read before applying

Peabody does not provide sponsorship as a licensed UK employer.

If this sounds like the right opportunity for you, we'd love to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you're the perfect fit for this role.

If you have any questions about this role, please contact Ryan Loasby, Talent Specialist, at [email protected].

Interview Date: Friday 31st July 2026 at Peabody, 45 Westminster Bridge Rd, London SE1 7JB

The closing date for this advert will be 24th July 2026. However, we reserve the right to close this advert early should we receive a high volume of suitable applications.

Apply Now

Refine Your Search

service consultant jobs in piccadilly, gtl

Resident Liaison Officer

Care Coordinator

Health Advisor/FOH

Salon Receptionist & Consultant

Receptionist

Media Relations Consultant

SALES CONSULTANT - OXFORD STREET

Front of House Manager

Bridal Sales Consultant

Property Consultant

Junior Account Executive (Graduate/Entry Level)

Service Consultant x2

Telesales / Appointment Setter (Cold Outbound) — Office Based (London)

Trainee Recruitment Consultant

Senior Complex Investigator

Real Estate Agent

Travel Sales Consultant

Graduate Technical Consultant

Senior Consultant

GAP Team Member

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