Daytime manager Work, Jobs in Plymouth, Dev (with Salaries)

Customer Experience Advisor
Plymouth Community Homes —Plymouth
- £27,289 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Health & wellbeing programme
- Annual leave
Quick apply
10d
Customer Experience Advisor
plymouthcommunityhomes —Plymouth
- £27,289 a year
- No weekends
- Computer literacy
- Computer skills
- Annual leave
- Employee assistance programme
13d
Night Supervisor - Bank
Retirement Villages Group —Abbotskerswell
- 12 hour shift
- Customer service
- First Aid Certification
- Communication skills
- Annual leave
Quick apply

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Customer Experience Advisor
Plymouth Community Homes —Plymouth
We are continuing to grow, with a strong focus on providing high-quality, affordable homes and delivering excellent services to our customers.
£27,289 a year
Quick apply
10d
Customer Experience Advisor
plymouthcommunityhomes —Plymouth
We are continuing to grow, with a strong focus on providing high-quality, affordable homes and delivering excellent services to our customers.
£27,289 a year
13d

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Customer Experience Advisor

Plymouth Community Homes -
Plymouth

Quick apply

Job details

Permanent | Full-time
£27,289 a year
10 days ago

Benefits

Health & wellbeing programme
Cycle to work scheme
On-site gym
Free flu jabs
Annual leave
Company pension
Work from home
Company events
Employee assistance programme
Employee discount
Referral programme
Sick pay
On-site parking

Qualifications

Microsoft Word
Microsoft Outlook
Customer service
Computer literacy
Basic maths
UK GDPR
English
Microsoft Office Suite
General Data Protection Regulation (GDPR)
Computer skills
Customer support
Customer interaction

Full job description

Are you a passionate Customer Experience professional who wants to join us to help shape exceptional customer journeys while building your career with us?

About the role

In this role, you will play a key part in delivering a consistent, high-quality service to both our customers and colleagues. You’ll work within a Contact Centre environment, with a focus on resolving queries at the first point of contact wherever possible.

You will also support our Planning team by accurately using scheduling systems and related software, helping to ensure operatives’ diaries run smoothly and efficiently.

Working Hours
You’ll be part of a rota covering shifts between 07:00 and 20:00, including:

Early starts
Standard daytime hours
Later finishes

We aim to ensure fair and balanced scheduling for all team members.

✅ No weekend work
✅ No bank holiday working

What we’re looking for

We’re keen to hear from people who:

Have previous contract centre customer service experience
Are confident using IT systems, including Microsoft Office or similar tools, and can quickly learn new systems
Are passionate about delivering excellent customer service
Communicate with empathy, patience and respect at all times
Can work both independently and as part of a team
Are flexible to meet service needs within the rota provided
Have a good understanding of data protection (GDPR)
Are committed to equality, diversity and inclusive working practices

Please review the full JD for a breakdown of what you’ll be doing in this role, and what skills we are looking for.

About Plymouth Community Homes

We are the city’s largest social housing association, with over 16,000 properties providing homes for more than 35,000 people.

We are continuing to grow, with a strong focus on providing high-quality, affordable homes and delivering excellent services to our customers.

Our people are at the heart of what we do, and we are proud to offer a supportive and collaborative working environment.

What we can offer you

Excellent pension scheme with high employer contributions
Free, fully equipped onsite gym and changing facilities
3 days per year for volunteering through our Make a Difference scheme
25 days annual leave (rising to 30 days), plus bank holidays and option to buy/sell leave
Free Employee Assistance Programme, including counselling support
Free annual flu vaccination
Cycle to Work scheme
The opportunity to work in a vibrant part of the South West

We do not accept unsolicited applications or contact from recruitment agencies.

To Apply:

If you are interested in this fantastic opportunity, please select apply and complete our short form and upload your CV, aligning it to the person specification to demonstrate your knowledge, skills and experience to meet the requirements of the job.

For an informal discussion about this role, please contact Sarita Banyard, Customer Experience Manager on 07542502541.

Ready to take the next step? Apply now. Applications will be reviewed and shortlisted on an ongoing basis.

We are a committed Equal Opportunities employer. We welcome applications from suitably talented people from any community and background.

Living and Working in Plymouth

Pay: £27,289.00 per year

Benefits:

Company events
Company pension
Cycle to work scheme
Employee discount
Health & wellbeing programme
On-site parking
Referral programme
Sick pay
Work from home

Application question(s):

Do you have experience handling high volumes of customer enquiries efficiently?
Do you have experience in working to performance targets, including quality, accuracy and productivity?

Work Location: Hybrid remote in Plymouth PL6 5DH

Quick apply

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daytime manager jobs in plymouth, dev

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Customer Experience Advisor

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