Receptionist/secretary Work, Jobs in Plymouth, Eng (with Salaries)

Medical Secretary
North Road West Medical Centre —Plymouth
- £25,420 - £27,375 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health & wellbeing programme
- Flexitime
Quick apply
1d

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Medical Secretary
North Road West Medical Centre —Plymouth
Answer incoming phone calls, transferring calls or dealing with the caller’s request appropriately. Action all incoming email within a timely manner.
£25,420 - £27,375 a year
Quick apply
1d
Medical Secretary
Oak Tree Surgery and Pensilva Health Centre —Liskeard
To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages, complaints…
Quick apply
2d

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Medical Secretary

North Road West Medical Centre
Plymouth

Quick apply

Job details

Full-time
£25,420 - £27,375 a year
1 day ago

Benefits

Casual dress
Health & wellbeing programme
Cycle to work scheme
Free flu jabs
Flexitime
Company pension
Company events
Enhanced maternity leave
Bereavement leave
Sick pay

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft Office
Administrative experience
Organisational skills
Medical terminology
Communication skills
Office experience

Full job description

Job Summary

Due to the expansion we have an exciting opportunity to join our team. We are seeking a highly organised and professional Medical Secretary to provide essential administrative support within a busy healthcare environment.

To be responsible for undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the multidisciplinary team.

Duties can include, but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers in accordance with current policies. Furthermore, duties can also include supporting the administration and receptionist teams as required.

To be responsible for SNOMED CT coding of relevant information into patients’ electronic healthcare records on the clinical system, adhering to the organisation’s coding policy.

The post-holder will be an integral part of the general practice team.

Responsibilities

Type letters, reports and associated documentation as required and within the specified timescales as appropriate for the referral
Liaise with external agencies such as hospitals and community services, ensuring referrals are processed efficiently
Manage all enquiries in an effective manner
Maintain an accurate referrals database
Action all incoming email within a timely manner
Scan documentation and attach scanned documents to patients’ healthcare records, as required.
Accurately input and code SNOMED CT data on the clinical IT system
Process referrals using the electronic referral system (ERS)
Process requests for information i.e., SAR, insurance/solicitor’s letters and DVLA forms
Answer incoming phone calls, transferring calls or dealing with the caller’s request appropriately
Manage all administrative queries as necessary
Conduct clinical system searches as requested
Support all clinical staff with general administrative tasks as requested
Maintain a clean, tidy, effective working area at all times
Be an integral part of the general practice team
Be aware of duties and responsibilities regarding current legislation and adhere to practice policies and procedures on Safeguarding Adults and Safeguarding Children
Undertake all mandatory training and induction programmes
Contribute to and embrace the spectrum of clinical governance
Attend a formal appraisal with their manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed

Experience

Previous office experience is essential, preferably within a healthcare setting
Administrative experience demonstrating strong organisational skills and attention to detail is highly desirable
Familiarity with medical terminology and healthcare procedures is advantageous but not mandatory
Proficiency in office software such as Microsoft Office Suite (Word, Excel, Outlook) is required
Excellent communication skills, both written and verbal, are vital for effective patient interaction and team collaboration

Pay: £25,420.00-£27,375.00 per year

Benefits:

Bereavement leave
Casual dress
Company events
Company pension
Cycle to work scheme
Enhanced maternity leave
Flexitime
Free flu jabs
Health & wellbeing programme
Sick pay

Work Location: In person

Quick apply

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Medical Secretary

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