Operational support grade Work, Jobs in Pontcanna, Crf (with Salaries)

Culture and Capability Support Officer
Welsh Parliament —Cardiff
- £15,869 - £18,136 a year
- Part-time
- Hybrid work
- Administrative experience
- Presentation skills
- Organisational skills
- Work from home
12d
Case Reviewer (Cardiff)
OFGEM —Cardiff
- £26,694 - £31,853 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Flexible schedule
2d
Business Administrator
Ministry of Justice —Cardiff
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Annual leave
9d
Regional Administrative Officer - Wales Probation Services
HM Prison & Probation Service —Cardiff
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Annual leave
- Employee discount
5d
Customer Service Advisor
Olleco —Newport
- £27,497 a year
- Full-time
- Sales
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
5d
Operations Delivery Manager
Network Rail —Cardiff
- £43,588 - £57,464 a year
- Weekend availability
- Hybrid work
- Continuous improvement
- Driving
- Leadership
- Employee discount
Heat Operations Project Administrator
BUUK Infrastructure —Cardiff
- From £28,896 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
2d
Business Administrator Part Time
Ministry of Justice —Usk
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Bachelor's degree
- Annual leave
3d
Security Officer
Securitas UK —Cardiff
- £13.10 an hour
- Weekend availability
- Customer service
- English
- Communication skills
- Employee discount
Quick apply
Education Support Services Officer
Newport City Council —Newport
- £20,000 - £31,022 a year
- Full-time
- School
4d
Housing Advice and Prevention Team Leader
Newport City Council —Newport
- £38,220 - £41,771 a year
- Full-time
10d
Early Years Strategy, Partnerships & Operations Manager
Bridgend County Borough Council —Bridgend
- £52,413 - £53,460 a year
- Full-time
- Hybrid work
- Childcare
11d
Swyddog Cymorth Llety Dros Dro / Temporary Accommodation Support Officer
Merthyr Tydfil County Borough Council —Merthyr Tydfil
- £34,434 - £36,363 a year
- Full-time
11d
Swyddog Cymorth Diogelu / Safeguarding Support Officer
Merthyr Tydfil County Borough Council —Merthyr Tydfil
- £29,064 - £31,022 a year
- Full-time
Commercial & Supply Chain Operations Manager
British Airways —Cardiff
- Full-time
- Management
- Engineering
- Bachelor's degree
5d
Bilingual (Welsh/English) Passport Officer
Home Office —Newport
- £30,920 a year
- Part-time
- Bilingual
- English
- Presentation skills
- Annual leave
4d
Protective Security Advisor
Office for National Statistics —Newport
- £28,138 - £32,953 a year
- Full-time
- Presentation skills
- Organisational skills
3d
Contract - Customer Journey Insights Lead
Deloitte —Cardiff
- Hybrid work
- Data analysis skills
- Continuous improvement
- IT
5d
Portfolio Management Team Leader
Savills —Cardiff
- Full-time
- Communication skills
- Annual leave
Assistant Team Manager - Children Services
Newport City Council —Newport
- £46,142 - £49,282 a year
- Communication skills
3d

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operational support grade jobs near pontcanna, crf

Culture and Capability Support Officer

Welsh Parliament
Cardiff

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Job details

Permanent | Part-time
£15,869 - £18,136 a year
12 days ago

Benefits

Company pension
Work from home

Qualifications

Administrative experience
Presentation skills
Organisational skills

Full job description

Details

Reference number

471402

Salary

£15,869 - £18,136

Please note, the starting salary will normally be offered at the minimum of the band.

A Civil Service Pension with an employer contribution of 28.97%

GBP

Job grade

Administrative Officer
Other

Team Support

Contract type

Permanent

Business area

WP - Human Resources (HR)

Type of role

Human Resources

Working pattern

Flexible working, Part-time

Number of jobs available

Location
About the job
Benefits
Things you need to know
Apply and further information

Location

Senedd, Ty Hywel, Cardiff Bay
This role will normally be based at Ty Hywel in Cardiff Bay.
This role will be agile, with a mixture of office and home working. You will be provided with the support and equipment youll need to work from home. There will be a requirement to attend the office in Ty Hywel, Cardiff Bay to suit business needs.

About the job

Job summary

Purpose of the post:

To provide high‑quality operational and coordination support for learning and capability activity, enabling effective delivery through accurate administration, use of digital tools and responsive customer support.

The role supports efficiency, data quality and service delivery, working under the direction of the EO and within established processes.

About the role:

The Capability & Learning Support Officer provides practical support to the Culture & Capability team, ensuring learning activity runs smoothly and that records, systems and enquiries are managed accurately and professionally.

The role increasingly uses digital and AI‑supported tools to improve efficiency and consistency, while remaining focused on delivery support rather than decision‑making or oversight.

This role reports to the Culture & Capability Operations Officer.

Job description

Core Responsibilities:

Administrative and coordination support

Provide administrative support for learning and capability activity, including scheduling, bookings and logistics.
Support preparation of materials, communications and documentation.
Manage shared mailboxes and routine queries, escalating issues where appropriate.

Systems and data support

Maintain accurate records in learning systems and spreadsheets.
Support data collection for attendance, feedback and participation.
Use agreed digital and AI‑enabled tools to automate routine tasks where appropriate.

Financial processing support

Process purchase orders, invoices and payments in line with agreed procedures.
Maintain accurate records to support budget monitoring and financial assurance.

Service quality and teamwork

Deliver a responsive, courteous service to colleagues and external providers.
Work collaboratively within the team, supporting shared goals and priorities.
Identify issues or errors early and highlight them to the EO.

Person specification

Job Specific skills and Competencies:

This section states which skills and experience are deemed to be essential for this role, and also which are considered desirable.

You should refer to these in your application form.

Job Specific criteria:

Strong administrative and organisational skills.
High attention to detail and accuracy.
Ability to manage routine tasks effectively and meet deadlines.
Confidence using digital tools and systems.

Desirable criteria:

The following qualities are not essential for this particular post but have been deemed as desirable. These will only be taken into account in the event of two (or more) candidates acquiring the same score at either application or interview stage.

Experience supporting learning, HR or service delivery teams.
Experience working with administrative or finance systems.

Benefits

Alongside your salary of £15,869, Welsh Parliament contributes £4,597 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides .

Learning and development tailored to your role
An environment with flexible working options
A culture encouraging inclusion and diversity
A Civil Service pension with an employer contribution of 28.97%

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Selection process details

Details of the Selection Process:

Candidates are required to complete an application form through our recruitment portal addressing the job specific and desirable criteria.

Closing Date for applications:

23:59 02 August 2026.

Your application must be submitted before midnight on the closing date.

You will be updated on your progress via the email address you first register with. Please check your Junk Mail and Spam folders to make sure you dont miss any future correspondence.

Interviews will be held in person week commencing: 19 or 20 August 2026.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check .

See our vetting charter .

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

UK nationals
nationals of the Republic of Ireland
nationals of Commonwealth countries who have the right to work in the UK
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

Name : Recruitment Team
Email : [email protected]
Telephone : 03002007588

Recruitment team

Email : [email protected]

Further information

https://senedd.wales/commission/work-for-the-senedd-commission/

Apply Now

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operational support grade jobs in pontcanna, crf

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Details

Reference number

Salary

Job grade

Contract type

Business area

Type of role

Working pattern

Number of jobs available

Contents

Location

About the job

Job summary

Purpose of the post:

About the role:

Job description

Core Responsibilities:

Person specification

Job Specific skills and Competencies:

Job Specific criteria:

Desirable criteria:

Benefits

Things you need to know

Artificial intelligence

Selection process details

Details of the Selection Process:

Closing Date for applications:

Security

Nationality requirements

Working for the Civil Service

Diversity and Inclusion

Apply and further information

Contact point for applicants

Job contact :

Recruitment team

Further information