Support associate Work, Jobs in Pontypridd, Rct (with Salaries)

Customer Service Representative
IQUW Group —Swansea
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Employee assistance programme
Team Member
NEXT —Cardiff
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
Team Member (Stock)
NEXT —Merthyr Tydfil
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
2d
Registry Administrator (up to 6m FTC)
Principality Building Society —Cardiff
- £26,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Microsoft Office
- IT
- Work from home
2d
Customer Service Agent - Sainsburys
Ecolab Inc. —Caerphilly
- Full-time
- Continuous improvement
- Organisational skills
- Communication skills
Sales Associate
JCM —Cardiff
- Full-time
- Customer service
- Computer literacy
- Data entry
Quick apply
Assistant Manager
TK Maxx —Llantrisant
- Full-time
- Team management
- Retail management
- Employee discount
4d
Research Associate
Cardiff University —Cardiff
- £41,064 - £46,049 a year
- Full-time
- Hybrid work
- Doctoral degree
- Annual leave
9d
Operations & Logistics Internship, Amazon Logistics
Amazon EU SARL (UK Branch) —Cardiff
- Full-time
- English
- Analysis skills
- Business
Delivery Station Liaison Agent
Amazon UK Services Ltd. —Kenfig
- Full-time
- English
Customer Service Representative
ERS Administration Services —Swansea
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Employee assistance programme
Part Time Sales Associates, Calvin Klein - Bridgend
Calvin Klein —Bridgend
- Part-time
- Communication skills
Registry Administrator (up to 6m FTC)
Principality —Cardiff
- Hybrid work
- Computer literacy
- Microsoft Office
- IT
- Work from home
Quick apply
2d
Customer Subscriptions Associate
Future Publishing —Cardiff
- £28,000 - £29,000 a year
- Hybrid work
- Continuous improvement
- Organisational skills
- Time management
- Referral programme
Quick apply
Associate, Analyst NAA Operations CoE, Audit and Assurance
Deloitte —Cardiff
- Hybrid work
- Microsoft Word
- AI
- Communication skills
Client Relationship Executive
Mazuma GB Ltd —Bridgend
- £26,000 - £28,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Salesforce
- Free parking
Quick apply
6d
MULTIFUNCTIONAL SALES ASSOCIATE (15 hours, fixed term- Cardiff)
Mango —Cardiff
- Part-time
- Customer service
- Cash handling
- Employee assistance programme
- Employee discount
IBEN Associate
International Baccalaureate —Cardiff
- £30,933 - £56,584 a year
- Full-time
- Hybrid work
- Recruiting
7d
MULTIFUNCTIONAL SALES ASSOCIATE (10 hours, Fix Term, Cardiff)
Mango —Cardiff
- Part-time
- Customer service
- Cash handling
- Employee assistance programme
- Employee discount
Part Time Sales Associate, Tommy Hilfiger - Bridgend
Tommy Hilfiger —Bridgend
- Part-time
- Communication skills

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support associate jobs near pontypridd, rct

Customer Service Representative

IQUW Group
Swansea

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Job details

Permanent | Full-time

Benefits

Employee assistance programme

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Organisational skills
Relationship management
Customer support
Customer interaction
Communication skills

Full job description

Overview:

About us

ERS Syndicate 218 at Lloyds is managed by Starr. We are the UK’s largest specialist motor insurer with an A+ rating and have been making motoring passions and livelihoods possible since 1946. We work exclusively with motor insurance brokers to help get under the skin of the most difficult insurance risks, helping build products to meet their customer’s needs.

Starr is a global insurance and investment organisation providing property and casualty insurance solutions to business and industry. Starr has grown into one of the world’s fastest‑expanding insurance organisations, writing business in 128 countries across six continents. Our talented and experienced associates manage risk and ultimately support the profitable growth of organisations in a dynamic, competitive and ever-changing marketplace. Join us and become part of our talented and passionate workforce.

The role

We are looking for Customer Service Representatives who are passionate about delivering an outstanding service to our customers to join our Claims or Underwriting Teams. If you are self-motived, have great communication skills and a desire to achieve then this may be the role for you.

Following a period of training, you will join our friendly team on the telephones providing excellent customer service. You will contribute to ensuring that our customers have a straightforward, welcoming, and unique experience by utilising cutting-edge technologies in our contact centre here in Swansea.

We currently operate a hybrid working model. This entails 3 days per week collaborating with colleagues in the office, and 2 days working from home.

Key responsibilities

Work with insurance brokers and direct clients to handle enquiries.
Respond to customer and broker queries.
Provide accurate information to customers and brokers about their insurance policy.

Maintain effective working relationships with brokers and customers.
Produce documentation, creating and issuing correspondence to customers and brokers.
Build your knowledge of our products and services to become a subject matter expert.
Play your part in a culture of change as an individual and as a team member.

Essential qualifications, skills and experience

This role would suit anyone that has an interest in providing positive outcomes to colleagues and customers and we would like to hear from you if you are interested to hear more on this role. Helpful experience for this role will include:

The ability to work, both, as part of a team and independently
A set of interpersonal skills that enable you to work successfully with customers by phone or correspondence.
A keen eye for detail and high level of accuracy
A deep understanding of what good customer service involves.
Excellent organisational skills and the ability to prioritise.
The drive to continually improve the way we work and the services we provide.

Core behavioural competencies

Analysis and decision making
Relationships
Performance focus
Communication and influence
Resilience and adaptability

Benefits

Competitive Benchmarked Salary
25 days holiday
Discretionary bonus scheme
Employee assistance programme
Annual holiday buy (up to 3 extra days)
Salary sacrifice benefits
Annual benefits reviews
The option for professional qualifications and study support

Starr is an equal opportunity employer, which means we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.

#ERSLI

Apply Now

Refine Your Search

support associate jobs in pontypridd, rct

Customer Service Representative

Team Member

Team Member (Stock)

Registry Administrator (up to 6m FTC)

Customer Service Agent - Sainsburys

Sales Associate

Assistant Manager

Research Associate

Operations & Logistics Internship, Amazon Logistics

Delivery Station Liaison Agent

Customer Service Representative

Part Time Sales Associates, Calvin Klein - Bridgend

Registry Administrator (up to 6m FTC)

Customer Subscriptions Associate

Associate, Analyst NAA Operations CoE, Audit and Assurance

Client Relationship Executive

MULTIFUNCTIONAL SALES ASSOCIATE (15 hours, fixed term- Cardiff)

IBEN Associate

MULTIFUNCTIONAL SALES ASSOCIATE (10 hours, Fix Term, Cardiff)

Part Time Sales Associate, Tommy Hilfiger - Bridgend

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