Community service officer Work, Jobs in Poole, Dor (with Salaries)

Air Ambulance SUPPORTER AND DONATIONS OFFICER, Wimborne, Dorset
Dorset and Somerset Air Ambulance —Wimborne
- £27,000 - £28,000 a year
- Part-time
- CRM software
- Customer service
- English
- Health & wellbeing programme
- Sick pay
Quick apply
14d
Programme Facilitator - Poole (South West)
HM Prison & Probation Service —Poole
- £20,001 - £40,000 a year
- Weekend availability
- Hybrid work
- Presentation skills
- Travel
- Annual leave
- Employee discount
Housing Officer
Qualitas Housing —Weymouth
- £29,700.21 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health & wellbeing programme
- Work from home
Quick apply
Community Development Officer (Homelessness Prevention)- 24 month fixed contract
BCP Council —Bournemouth
- £32,061 a year
- Organisational skills
- Time management
13d
Deputyship Officer
BCP Council —Bournemouth
- £34,434 a year
- Full-time
11d
Faculty Operations Administrator (Fixed Term)
Bournemouth University —Bournemouth
- £26,093 - £31,236 a year
- Hybrid work
- Communication skills
- Annual leave
- Flexitime
Work Placement Officer
Coastland College —Weymouth
- £26,610 a year
- Full-time
- Business development
- Organisational skills
- Communication skills
- Free parking
- Annual leave
5d
Operations & Projects Officer
Bournemouth University —Bournemouth
- £30,378 - £37,694 a year
- Hybrid work
- Marketing
- Project management
- Organisational skills
- Annual leave
- Flexitime
Academic Quality Officer
Arts University Bournemouth —Poole
- £29,179 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
SENDiass Officer
BCP Council —Bournemouth
- £32,061 - £36,363 a year
- Full-time
5d
Activities Coordinator
The Royal Masonic Benevolent Institution Care Company —Bournemouth
- £12.95 an hour
- Full-time
- Organisational skills
- Communication skills
- Free parking
- Paid training
Area Relief Officer
OCS Group —Poole
- £13.53 an hour
- Overtime
- Customer service
- Driving
- Communication skills
Parking Civil Enforcement Officer
BCP Council —Poole
- £28,598 a year
- Every weekend
Senior Quality Governance Officer
Arts University Bournemouth —Poole
- £35,116 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- No degree
Security Officer
OCS Group —Poole
- £13.03 an hour
- Overtime
- Customer service
- In-person
- Communication skills
Quick apply
Property Manager
New Forest District Council —Lyndhurst
- £45,511 - £49,758 a year
- Full-time
- Hybrid work
- Microsoft Office
- Annual leave
- Employee assistance programme
11d
Family Support Worker
Aspirations Academies Trust —Bournemouth
- £25,634 - £27,807 a year
- Part-time
- Working with children
- In-person
- School
Quick apply
Children's Independent Reviewing Officer
BCP Council —Bournemouth
- From £53,460 a year
- Childcare
- Communication skills
Administrative Officer - 12 Month FTC
New Forest District Council —Lyndhurst
- £26,635 - £30,372 a year
- Part-time
- Hybrid work
- Employee assistance programme
- Employee discount
12d
School Games Organiser & Girls Football Development Officer
Poole High School —Poole
- £21,837 a year
- Part-time
- First Aid Certification
- In-person
- School
- Free parking
- Employee assistance programme
Quick apply
4d

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community service officer jobs near poole, dor

Air Ambulance SUPPORTER AND DONATIONS OFFICER, Wimborne, Dorset

Dorset and Somerset Air Ambulance
Wimborne

Quick apply

Job details

Permanent | Part-time | Full-time
£27,000 - £28,000 a year
14 days ago

Benefits

Health & wellbeing programme
Company pension
Sick pay
On-site parking

Qualifications

CRM software
Driving Licence
Customer service
GCSE
English
Microsoft Office
Administrative experience
Fundraising
Organisational skills
IT
Communication skills
Time management
Office experience

Full job description

Supporter and Donations Officer – Air Ambulance Charity Reports to: Lottery and Regular Giving Manager

Location: Dorset (Wimborne)

Hours: Full-time/Part-time (min 22.5 hours per week) to 37.5 hours per week

Salary: circa £28,000 (FTE)

About the Charity

Dorset and Somerset Air Ambulance provides relief from sickness and injury for the people of Dorset and Somerset, by the provision of an air ambulance service, with an air and road delivered critical care capability, providing critical care where it is needed most.

Role Purpose

The Supporter and Donations Officer plays a vital role in maintaining and enhancing relationships with supporters and lottery participants of the Air Ambulance Charity. The role ensures excellent donor care, efficient donation processing and supports the growth of the charity’s lottery and regular giving programs. This is a key position in delivering an excellent supporter experience that encourages long-term engagement and sustainable income for our life-saving service.

Key Responsibilities:Supporter care & Communications

· Serve as a primary point of contact for supporters, providing outstanding customer service via phone, email, and post.

· Respond to enquiries related to donations, lottery participation, and general fundraising queries promptly and professionally.

Donation & Lottery Administration

· Accurately process member data, direct debit, standing orders and lottery entries.

· Maintain and update supporter data on the charity's database, ensuring compliance with data protection legislation (GDPR).

· Support the weekly draw process for the charity lottery, including data preparation, winner notifications, and prize dispatch.

Data Management & Reporting

· Ensure supporter records are accurate and up to date, enabling effective communications and campaign tracking.

Campaign & Fundraising Support

· Assist with the delivery of lottery and fundraising campaigns, appeals, and stewardship initiatives.

· Support events and donor engagement activities where appropriate (in-person or virtual).

Person Specification:Essential:

· Excellent interpersonal and communication skills both written and verbal.

· Strong administrative and organisational skills with great attention to detail.

· Customer service experience, ideally in a charity or fundraising environment.

· Comfortable working with databases or CRM systems.

· Ability to handle sensitive information with discretion and integrity.

· Proactive, positive attitude, and a genuine interest in charitable work.

· Comfortable working in a small office environment.

Desirable:

· Experience working in a lottery, supporter engagement or income-processing role (ideally involving direct debit processing).

· Understanding of data protection regulations (e.g., GDPR) and charity fundraising regulations.

· Passion for the work of air ambulance or emergency response charities.

Experience:

· Previous experience of working in administrative role in a fast-paced office environment.

· Minimum of 2 years’ experience of working in a people focussed engagement role

· Experience in customer service and handling queries.

Education:

· English and Maths GCSE’s Grade 5/C or above, or equivalent

Working Conditions:

· Office-based role.

· Occasional travel to charity fundraising events or meetings.

· Full-Time or Part-Time Options.

We offer flexibility in this role, with options for full-time or part-time employment.

Full-Time: (37.5 hours per week, Monday to Friday)

Part-Time: (Minimum 22.5 hours per week, with flexible options available)

Please indicate your preference for full-time or part-time work in your application. We are open to discussing how this role can be tailored to meet your availability while ensuring the effective achievement of our organisational goals.

Why Join Us?

Working for our Air Ambulance Charity means being part of a dedicated and compassionate team committed to saving lives every day. Your role will directly support the ongoing funding and growth of this vital service. We offer a supportive work environment, opportunities for personal development, and the chance to make a real difference in your community.

Job Types: Full-time, Part-time, Permanent

Pay: £27,000.00-£28,000.00 per year

Benefits:

Company pension
Health & wellbeing programme
On-site parking
Sick pay

Education:

GCSE or equivalent (required)

Experience:

Office: 2 years (required)
Customer service: 2 years (required)

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

Refine Your Search

community service officer jobs in poole, dor

Air Ambulance SUPPORTER AND DONATIONS OFFICER, Wimborne, Dorset

Programme Facilitator - Poole (South West)

Housing Officer

Community Development Officer (Homelessness Prevention)- 24 month fixed contract

Deputyship Officer

Faculty Operations Administrator (Fixed Term)

Work Placement Officer

Operations & Projects Officer

Academic Quality Officer

SENDiass Officer

Activities Coordinator

Area Relief Officer

Parking Civil Enforcement Officer

Senior Quality Governance Officer

Security Officer

Property Manager

Family Support Worker

Children's Independent Reviewing Officer

Administrative Officer - 12 Month FTC

School Games Organiser & Girls Football Development Officer

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