It help desk Work, Jobs in Poole, Eng (with Salaries)

IT Support Analyst (1st Line)
Photo Experience —Poole
- From £12.71 an hour
- Part-time
- Software troubleshooting
- Windows
- Linux
- Free parking
- Flexitime
Quick apply
3d
IT Second Line Technician
Protect Line LTD —Bournemouth
- Up to £30,000 a year
- Full-time
- Azure
- Software troubleshooting
- Windows
- Annual leave
- Employee discount
Quick apply
2d
IT technician, Associate
Curtiss-Wright —Wimborne
- Full-time
- IT
Operational Support Officer
HM Courts & Tribunal Service —Bournemouth
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
Field Interviewer - Bournemouth
the National Centre for Social Research —Bournemouth
- £15.12 an hour
- Part-time
- Hybrid work
- English
- Travel
- Time management
- Annual leave
Quick apply
Chiropractic Assistant/Client Experience Receptionist
Life Balance Chiropractic —Poole
- £13.06 an hour
- Overtime
- Google Suite
- No experience needed
- English
- Life insurance
Quick apply
Senior IT Analyst
Spectrum Geosurvey Limited —Lymington
- £28,000 - £32,000 a year
- Full-time
- Windows
- Microsoft Office
- SQL
- Free parking
- Annual leave
Quick apply
Environmental Support & Enforcement Officer
Waste Investigations Support & Enforcement Limited —Bournemouth
- £14 an hour
- Overtime
- Driving
- IT
- Communication skills
- Annual leave
Quick apply
11d
Sales Executive Advisor
Inspire Home Automation Limited —Wimborne
- Up to £38,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
3h
Field Interviewer - Dorchester
the National Centre for Social Research —Dorchester
- £15.12 an hour
- Part-time
- Hybrid work
- English
- Travel
- Time management
- Annual leave
Quick apply
Care Navigator
The Quarter Jack Surgery —Wimborne
- £25,235 a year
- Full-time
- GP surgery experience
- Windows
- Microsoft Office
- Free parking
- Sick pay
Quick apply
1d
Receptionist
The West Cliff Hotel Bournemouth —Bournemouth
- £26,436.80 a year
- Full-time
- Microsoft Office
- Hotel
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
Customer Service Team Leader
D Stewart & Son Ltd (Stewarts Garden Centres) —Christchurch
- Weekend availability
- Customer service
- Organisational skills
- Leadership
- Free parking
- Employee discount
Customer Service Team Leader - Stewarts Christchurch Garden Centre
D Stewart & Son Ltd —Christchurch
- Weekend availability
- Customer service
- Organisational skills
- In-person
- Free parking
- Employee discount
Quick apply
Telephone & Administration Volunteer
British Heart Foundation —Poole
- Employee discount
Retail Volunteer
Julia's House —Weymouth
- Up to £0.01 a year
- Hospice
- In-person
- Communication skills
Quick apply

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IT Support Analyst (1st Line)

Photo Experience
Poole

Quick apply

Job details

Permanent | Part-time
From £12.71 an hour
3 days ago

Benefits

Free parking
Casual dress
Flexitime
Work from home
Company events
On-site parking

Qualifications

Software troubleshooting
Windows
Technical support
IT support
Linux

Full job description

About the Role

We're looking for an outgoing, customer-focused 1st Line IT Support Analyst to join our support team. You'll be the first point of contact for our staff and customers, helping people through technical problems over the phone, by email, and through our ticketing system.

This role is making sure people get fast, friendly help. As well as work from the UK office, you'll also work independently some of the time, so you'll need to be confident sorting things out on your own and know when to bring in the senior engineers. A majority of working pattern is in evenings and weekends,

What You'll Be Doing

Your days will be a mix of:

Answering incoming support calls and giving first-line technical help
Logging, prioritising, and managing incidents through the helpdesk system
Troubleshooting hardware, software, and operating system issues
Supporting internal staff and external customers with day-to-day IT queries
Escalating complex issues to senior engineers when needed
Keeping accurate records of support requests and resolutions

In short: you'll be the friendly voice that keeps things running,

Who You Are

You're outgoing, patient, and genuinely enjoy helping people, even when they're stressed or unsure what's wrong. You've got a confident telephone manner, strong troubleshooting instincts, and you stay calm under pressure.

You'll have previous experience in IT support, service desk, or helpdesk work, and be comfortable supporting Microsoft Windows, servers, and storage devices. Experience with Linux, ticketing systems, or supporting remote users is a bonus, but not essential what matters most is your attitude, reliability, and willingness to learn.

You'll need to be able to work independently during evening and weekend shifts, with good organisation and attention to detail.

What's in It for You

Be part of an exciting and fun team that's rapidly growing
Exposure to a wide range of technologies and customer environments
Competitive rates based on experience
Ongoing training and development opportunities
A friendly and supportive working environment
Clear opportunities to progress as the business grows

Interested?

If you like helping people, solving problems, and being the calm voice on the other end of the phone, we'd love to hear from you.

Apply with your CV or drop us a message, and let's talk.

Pay: From £12.71 per hour

Benefits:

Casual dress
Company events
Flexitime
Free parking
On-site parking
Work from home

Application question(s):

Are you based in the Poole area?

Experience:

IT support: 1 year (preferred)

Work Location: Hybrid remote in Poole BH16 6JL

Quick apply

Refine Your Search

it help desk jobs in poole, eng

IT Support Analyst (1st Line)

IT Second Line Technician

IT technician, Associate

Operational Support Officer

Field Interviewer - Bournemouth

Chiropractic Assistant/Client Experience Receptionist

Senior IT Analyst

Environmental Support & Enforcement Officer

Sales Executive Advisor

Field Interviewer - Dorchester

Care Navigator

Receptionist

Customer Service Team Leader

Customer Service Team Leader - Stewarts Christchurch Garden Centre

Telephone & Administration Volunteer

Retail Volunteer

I want to receive the latest job alerts for it help desk in poole, eng

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