Head of customer service Work, Jobs in Portobello, Edh (with Salaries)

Administrator
William Purves Funeral Directors —Edinburgh
- £25,000 - £26,500 a year
- Full-time
- Customer service
- Accounting
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
2d
Head of Products - Savings/Deposits
Scottish Building Society —Edinburgh
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Banking
- Life insurance
- Referral programme
Quick apply
14d
Freight Manager
Norty Ltd —Livingston
- £42,000 - £45,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Communication skills
- Free parking
- Life insurance
Quick apply
5d
Housekeeper & Property Manager
ZiZibreeZi Ltd —Edinburgh
- £30,000 - £45,000 a year
- Full-time
- Hospitality
- Cleaning
- In-person
- Free parking
Quick apply
Head of Professional Services (CREST Accredited)
Cyber and Fraud Centre - Scotland —Edinburgh
- Up to £60,000 a year
- Full-time
- Hybrid work
- Leadership
- Work from home
- Gym membership
Quick apply
Delivery Driver
RAA Couriers —Edinburgh
- £128.70 - £174.00 a day
- Part-time
- Sales
- Customer service
- In-person
- Free parking
- Store discount
Quick apply
2h
Head of Hospitality & Events
BaxterStorey UK —Edinburgh
- £40,000 - £45,000 a year
- Weekend availability
- Hotel
- Budgeting
- Training & development
- Employee assistance programme
- Employee discount
Quick apply
Admin Assistant – Events & Facilities
NHS Scotland —Edinburgh
- £29,103 - £31,409 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Teaching
- Annual leave
6d
Tenants Liaison Officer
Kier Group —Dalkeith
- Part-time
- Hybrid work
- Microsoft Word
- Travel
- Construction experience
- Flexible schedule
Hub-based Housing officer
The Wheatley Group —Edinburgh
- £41,926 - £45,667 a year
- Full-time
- Communication skills
- Employee assistance programme
6d
Visual Merchandising Volunteer
British Heart Foundation —Edinburgh
- Employee discount
Senior Administration Assistant
Heriot Watt University —Edinburgh
- £26,707 - £31,236 a year
- Full-time
- Microsoft Excel
- Marketing
- Customer service
- Annual leave
- Flexible schedule
11d
Programme Manager
Apex Hotels Ltd —Edinburgh
- Full-time
- Hotel
- Budgeting
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
General Airside Operative
Menzies Aviation —Edinburgh
- Part-time
- Customer service
- Communication skills
Fleet & Asset Manager
HBNL —Edinburgh
- £38,000 - £45,000 a year
- Full-time
- Analysis skills
- Continuous improvement
Quick apply
Branch Manager (Easter Road)
Duncan & Todd Opticians —Edinburgh
- From £28,000 a year
- Full-time
- Supervising experience
- Patient care
- In-person
- Annual leave
- Employee discount
Quick apply
Service Administrator
Origin Fitness UK —Newbridge
- £26,000 - £28,000 a year
- Full-time
- Microsoft Word
- Computer literacy
- Continuous improvement
- Free parking
- Health & wellbeing programme
Quick apply
4d
Online Manager
ASDA —Kirkcaldy
- Weekend availability
- Organisational skills
- In-person
- Leadership
- Annual leave
- Employee assistance programme
2d
Mill Operative
ADM —Edinburgh
Lead People Partner
Waracle —Edinburgh
- Full-time
- Hybrid work
- Management
- Human resources
- Mentoring
- Annual leave
- Employee assistance programme
Quick apply
6d

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head of customer service jobs near portobello, edh

Administrator

William Purves Funeral Directors
Edinburgh

Quick apply

Job details

Full-time
£25,000 - £26,500 a year
2 days ago

Benefits

Free parking
Health & wellbeing programme
Cycle to work scheme
Annual leave
Company pension
Life insurance
Sick pay
On-site parking

Qualifications

Driving Licence
Customer service
Stakeholder liaison
Accounting
Organisational skills
Payroll
Front desk
Communication skills
Marketing

Full job description

About us

William Purves has been guiding and supporting families through bereavement for five generations. Providing the highest standard of professionalism and a truly personal service, our business is driven by core values of compassion, dedication, integrity, and respect. The 'William Purves family' today comprises over 100 staff and operates throughout Scotland and across Northumberland.

The Role

As an Administrator within William Purves you will based at Oakvale, our head office. You will work as part of the team of administrators within our Oakvale office. You will be the first point of contact for our clients in a role which requires a caring, professional manner and excellent communication skills. You will exemplify our company values using your expertise to innovate, improve and uphold the standard of care we dedicate to those in our care.

Job description

Answering and directing calls as required.

Dealing with visitors face to face confidently and courteously as well as direct them to the appropriate person efficiently.

Conducting client viewings as required.

Operating as part of a team and liaising with clients in support of the Funeral Director to ensure the effective organisation of funerals.

Work with our Funeral Directors to ensure that all administration is processed efficiently.

Liaise with all network offices to ensure good communication.

Updating data bases and paper systems

Preparing newspaper notices

Participating in marketing initiatives

Providing cover in branches as per the holiday rota

This role will involve periods of lone working

Personal values and attributes

Most importantly all our staff need to demonstrate the values of compassion, dedication, integrity and respect at all times.

You must have a kind, caring and compassionate nature.

An effective communicator with the ability to quickly and naturally establish meaningful relationships with clients and various stakeholders.

Previous experience in a customer facing role.

Excellent attention to detail.

Organisational skills and the ability to successfully multi-task and prioritise workload, manage own time effectively, adapt with flexibility and take ownership of projects and tasks.

Awareness of client confidentiality, information security and data protection.

Salary and Benefits Offered

Starting Salary of £25,000 to £26,500

Full-time 09.00-17.00 Mon-Fri. Saturday rota 09.00 to 12.00 1 week in 12

8% employer pension contribution

Financial Counselling

Group life assurance

33 days annual leave

Cycle to work scheme

Professional and personal development training opportunities

Uniform Allowance

Additional Information

If your application is successful, we will perform background checks as part of our pre-employment screening process. These will include a DBS (disclosure and barring service) and adverse media checks.

Job Type: Full-time

Pay: £25,000.00-£26,500.00 per year

Benefits:

Company pension
Cycle to work scheme
Free parking
Health & wellbeing programme
Life insurance
On-site parking
Sick pay

Experience:

Customer service: 1 year (preferred)
Administrative: 1 year (preferred)

Licence/Certification:

Driving Licence (preferred)

Work Location: In person

Quick apply

Refine Your Search

head of customer service jobs in portobello, edh

Administrator

Head of Products - Savings/Deposits

Freight Manager

Housekeeper & Property Manager

Head of Professional Services (CREST Accredited)

Delivery Driver

Head of Hospitality & Events

Admin Assistant – Events & Facilities

Tenants Liaison Officer

Hub-based Housing officer

Visual Merchandising Volunteer

Senior Administration Assistant

Programme Manager

General Airside Operative

Fleet & Asset Manager

Branch Manager (Easter Road)

Service Administrator

Online Manager

Mill Operative

Lead People Partner

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