Documentation engineer Work, Jobs in Portsmouth, Eng (with Salaries)

IT Support Engineer
Reassured —Cosham
- £30,000 - £32,000 a year
- Full-time
- Communication skills
- Free parking
- Annual leave
Quick apply
13d
Graduate Associate Communications Engineer
QinetiQ —Portsmouth
- £39,825 - £44,250 a year
- Full-time
- Computer Science
- Engineering
- Communication skills
- Employee discount
Low-Code AI Implementation Engineer
Zipcare Ltd —Portsmouth
- £26,400 a year
- Part-time
- Hybrid work
- In-person
- AI
- Annual leave
Quick apply
5d
IT Analyst Field Support Engineer
Axiom Technologies —Portsmouth
- Full-time
13d
3rd Line Support Engineer
City of Portsmouth College —Portsmouth
- £33,980.34 - £36,035.26 a year
- Full-time
- Free parking
- Annual leave
Quick apply
DevOps Engineer
QinetiQ —Portsmouth
- £56,360 - £62,500 a year
- Full-time
- Computer Science
- Employee discount
Quality Engineer
Teledyne Technologies Inc. —Portchester
- Full-time
- Engineering
- Continuous improvement
- Quality control
Senior Administrator
Applied Mechanical Services Ltd —Portsmouth
- £26,500 - £27,500 a year
- Full-time
- CRM software
- Supervising experience
- Communication skills
- Free parking
Quick apply
6d
Quality Engineer
CooperVision —Fareham
- Full-time
- Microsoft Word
- Computer literacy
- Travel
Senior Quality Engineer
Eaton —Titchfield
- Engineering
- Continuous improvement
- Team management
Technical Author - Manufacturing Execution System (MES) Immediate start - initial 3 month contract
Kraken Works Limited —Fareham
- Temporary
- Continuous improvement
- In-person
- Manufacturing
- Free parking
Quick apply
8d
Test Operations Engineer - AIT
Expleo —Portsmouth
- Engineering
- Travel
DevOps Engineer
BAE Systems —Portsmouth
- £57,000 a year
- DevOps
- Scripting
3d
Production Controller
Sii —Portsmouth
- Data analysis skills
- Analysis skills
- Continuous improvement
22h
Inspector - Weekend day shift
Wärtsilä —Havant
- Weekend availability
- Continuous improvement
- Quality control
Associate Communications Integration Engineer
QinetiQ —Portsmouth
- £45,675 - £50,750 a year
- Full-time
- Engineering
- Computer networking
- Communication skills
- Employee discount
13d
Manufacturing Engineer
Danfoss —Havant
- Full-time
- Engineering
- Continuous improvement
- Manufacturing
- Annual leave
6d
Senior System Engineer
QinetiQ —Portsmouth
- £56,025 - £62,250 a year
- Full-time
- Engineering
- Employee discount
I.T Support Engineer
Windracers —Fareham
- Full-time
- Analysis skills
- Travel
- Organisational skills
Quick apply
Associate Communications Engineer
QinetiQ —Portsmouth
- £45,675 - £50,750 a year
- Full-time
- Engineering
- Data analysis skills
- Analysis skills
- Employee discount

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IT Support Engineer

Reassured -
Cosham

Quick apply

Job details

Permanent | Full-time
£30,000 - £32,000 a year
13 days ago

Benefits

Free parking
Additional leave
Annual leave
Company pension
Company events
Employee assistance programme
Employee discount
Enhanced maternity leave
Referral programme

Qualifications

Jira
Technical troubleshooting
Desktop support
Incident queue management
User account provisioning
Ticket management
User account management
ITIL
IT permissions management
Computer hardware
Network support
Technical writing
Customer support
Application support
Communication skills
Mobile devices

Full job description

Full-time, Permanent
Portsmouth & Southampton
£30,000 - £32,000

About the role

We're looking for a proactive IT Support Engineer to join our growing IT team at Reassured.

This is a great opportunity for someone who enjoys solving technical problems, delivering excellent customer service and working in a fast-paced environment where no two days are the same. You'll play a key role in keeping colleagues connected and productive, providing hands-on support across hardware, software, networks and business systems.

Working as part of a collaborative IT team, you'll support users across the business, troubleshoot a wide range of technical issues, and help ensure our technology infrastructure runs smoothly with minimal disruption.

What you'll be doing

Providing 1st and 2nd line support across hardware, software, network and user issues.
Managing support tickets, prioritising incidents and ensuring timely resolution.
Installing, configuring and maintaining laptops, desktops, mobile devices and business applications.
Troubleshooting hardware, software and network issues both remotely and on-site.
Supporting users across multiple office locations.
Setting up new starters, user accounts, permissions and access rights.
Assisting with technology rollouts, upgrades and business change projects.
Creating and maintaining support documentation and user guides.
Escalating complex issues where appropriate and following established support processes.
Supporting the wider business with day-to-day IT requirements and continuous improvement initiatives.

What we're looking for

Experience supporting users within a Windows environment.
Strong troubleshooting and problem-solving skills.
Good understanding of desktop hardware, operating systems and networks.
Excellent communication skills and the ability to explain technical concepts to non-technical users.
Strong customer service skills and a positive, can-do attitude.
Ability to prioritise workload and manage multiple issues at once.
A genuine interest in technology and a desire to continue learning and developing.

Nice to have

Experience with Jira or another IT ticketing system.
Understanding of ITIL principles.
Relevant IT certifications or qualifications.
Experience supporting a multi-site business.

Why join us?

At Reassured, technology plays a key role in supporting our people and customers. You'll be joining a collaborative team where your work has a genuine day-to-day impact, helping colleagues across the business stay connected, productive and supported.

Benefits include:

Employee Assistance Programme
Enhanced maternity leave
Medical cash plan
Virtual GP
Enhanced annual leave with length of service
Death in service (3x basic salary)
Free parking
Referral scheme (up to £2,400 per referral)
Incentives including annual trips abroad

If you're passionate about technology, enjoy solving problems and take pride in delivering excellent support, we'd love to hear from you.

Pay: £30,000.00-£32,000.00 per year

Benefits:

Additional leave
Company events
Company pension
Employee discount
Enhanced maternity leave
Free parking

Work Location: In person

Quick apply

Refine Your Search

documentation engineer jobs in portsmouth, eng

IT Support Engineer

Graduate Associate Communications Engineer

Low-Code AI Implementation Engineer

IT Analyst Field Support Engineer

3rd Line Support Engineer

DevOps Engineer

Quality Engineer

Senior Administrator

Quality Engineer

Senior Quality Engineer

Technical Author - Manufacturing Execution System (MES) Immediate start - initial 3 month contract

Test Operations Engineer - AIT

DevOps Engineer

Production Controller

Inspector - Weekend day shift

Associate Communications Integration Engineer

Manufacturing Engineer

Senior System Engineer

I.T Support Engineer

Associate Communications Engineer

I want to receive the latest job alerts for documentation engineer in portsmouth, eng

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