Delivery director Work, Jobs in Potters Bar, Hrt (with Salaries)

Delivery Director of Workforce Planning and Resourcing
HUC —Welwyn Garden City
- £95,000 a year
- Full-time
12d
Director, Program Delivery Management
Mimecast —London
- £104,000 - £156,000 a year
- Agile
- IT
- Leadership
9d
Head of Customer Operations
Redress Digital Services Ltd —London
- £5,800 - £7,200 a month
- Full-time
- CRM software
- English
- In-person
- Free parking
Quick apply
Associate Director, Delivery Lead - Content Innovation
Amazon.com —London
- Full-time
- Project management
- JavaScript
- Scripting
Service Delivery Director
HCLTech —London
- English
- Analysis skills
- Presentation skills
Head of Customer Service (12 months contract)
Deltatre —London
- Weekend availability
- Customer service
- Travel
- IT
Quick apply
Head of Customer Experience
Stellify —London
- £95,000 - £110,000 a year
- Hybrid work
- Serving
9d
SCS1 Deputy Director Construction and Project Delivery
Foreign, Commonwealth & Development Office —London
- £100,000 - £117,800 a year
- Full-time
- Hybrid work
- Presentation skills
- Travel
- Construction experience
13d
Head of new business
Infopro Digital Services Limited —London
- Full-time
- Hybrid work
- Management
- Sales
- Analysis skills
- Annual leave
- Employee assistance programme
Quick apply
7d
Head of Customer Support
Aptitude Software —London
- Weekend availability
- Hybrid work
- Analysis skills
- Leadership
- Communication skills
Quick apply
Head of Customer Value
Hearst Media Services —London
- £67,500 - £72,500 a year
- Full-time
- Customer service
- Leadership
- Employee discount
Head of Commercial - Housing
PayPoint —Welwyn Garden City
- Full-time
- Hybrid work
- Management
- Sales
- Financial services
Quick apply
Technical Director - OTT Delivery
Deltatre —London
- Remote
- Management
- English
- Java
Quick apply
Director of HR AI Tech & Transformation (GTM, Capability & Delivery)
Capgemini Sogeti —London
- Hybrid work
- Oracle
- Business development
- Human resources
Associate Director, AI Delivery Lead, Financial Services, Technology & Transformation
Deloitte —London
- Hybrid work
- Azure
- Computer Science
- PMP
Cluster Director of Sales - South
Hilton —Watford
- Full-time
- Hospitality
- Sales
- Hotel
- Employee stock purchase plan
- Annual leave
Global Head of Transition Management Sales, Managing Director - State Street Investment Management
State Street —London
- Full-time
- CRM software
- Up to 50% travel
- Sales
Head of Sanctions Service Delivery
Wise —London
- £110,000 - £145,000 a year
- Full-time
- Project management
- Travel
- Organisational skills
Quick apply
Senior Programme & Service Delivery Directors
A.T.M Strategic Management Consulting —London
- £1,500 - £2,000 a day
- Full-time
- Master's degree
- Business development
- Bachelor's degree
Head of Platform Delivery - Director
Sumitomo Mitsui Banking Corporation —London
- Hybrid work
- Communication skills
- Annual leave

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delivery director jobs near potters bar, hrt

Delivery Director of Workforce Planning and Resourcing

HUC -
Welwyn Garden City

Apply Now

Job details

Full-time
£95,000 a year
12 days ago

Full job description

Are you a strategic workforce planning leader with a passion for transforming services through data, innovation, and collaboration? HUC is seeking an exceptional Delivery Director to lead the development and delivery of a forward-thinking workforce planning and resourcing strategy across our organisation.

Reporting directly to the Chief Commercial and Delivery Officer, this influential senior leadership role will be responsible for creating and driving a coordinated workforce planning programme that supports HUC’s strategic objectives, contractual requirements, financial plans, and commitment to delivering outstanding patient care.

As the organisational lead for Workforce Planning and Resource Management, you will work across multiple functions including Business Intelligence, Commercial Modelling, Finance, People Services, GP Procurement, and Operational Leadership teams. Acting as a key strategic partner, you will ensure workforce planning is fully integrated into business decision-making, enabling HUC to respond effectively to changing patient demand, operational priorities, and national performance standards.

This is a unique opportunity to shape and modernise workforce planning across a complex healthcare environment, leading transformational change and building best-in-class workforce management capabilities that enhance operational performance, workforce utilisation, and patient outcomes.

Workforce Management and Forecasting

Lead forecasting, scheduling, and workforce allocation processes for all HUC service portfolio, including NHS 111, Clinical Assessment Services, Out of Hours, Urgent Care Services and Primary Care Services
Oversee workforce performance reporting, ensuring timely analysis and actionable insight for operational leaders.
Production of monthly/weekly/daily forecasts to be translated into effective resource plans to ensure that we have the required FTE to meet patient demand and deliver a safe service, meeting all performance related standards.
Develop and implement recruitment planning approaches that ensure services remain safely staffed within budgeted establishment levels.
Work collaboratively with Commercial, People, Business Intelligence and Operational teams to align workforce plans with business growth and contractual requirements.
Lead the optimisation of rota management processes, including intraday management, real-time adjustments, and workforce fine-tuning to maximise operational performance.
Ensure workforce management systems, reporting tools, and planning methodologies are effective, standardised, and continuously improved.

Transformation & Service Improvement

Achieving closer alignment between service demand and workforce capacity to improve patient access and national KPI performance.
Improving forecasting accuracy and operational planning capability across all services.
Reviewing and optimising workforce management processes to ensure clarity of roles, responsibilities, governance, and accountability.
Ensuring the Workforce Planning and Resourcing function has the appropriate skills, capability, and capacity to deliver an effective end-to-end workforce management service.
Standardising workforce planning and optimisation approaches across all HUC operational services and locations.

Stakeholder Management & Collaboration

Build strong collaborative relationships across Operations, Commercial, HR, Finance, Recruitment, Digital, and Clinical teams.

Governance, Quality & Compliance

Ensure workforce planning activities comply with organisational policies, contractual obligations, and NHS regulatory requirements.
Support delivery of safe staffing models and operational governance standards.

Leadership:

Line management of the Workforce Planning Manager and Resourcing Manager
Lead from the front and support the creation of a culture which fosters accountability, openness and integrity, staff engagement and respects the dignity and diversity of all colleagues and patients.

Process Improvement:

Work closely with stakeholders to evidence and validate improvement suggestions

We reserve the right to close this vacancy early, should we receive sufficient applications for this role.

Further information about this role can be found in the job description and person specification attached.

Apply Now

Refine Your Search

delivery director jobs in potters bar, hrt

Delivery Director of Workforce Planning and Resourcing

Director, Program Delivery Management

Head of Customer Operations

Associate Director, Delivery Lead - Content Innovation

Service Delivery Director

Head of Customer Service (12 months contract)

Head of Customer Experience

SCS1 Deputy Director Construction and Project Delivery

Head of new business

Head of Customer Support

Head of Customer Value

Head of Commercial - Housing

Technical Director - OTT Delivery

Director of HR AI Tech & Transformation (GTM, Capability & Delivery)

Associate Director, AI Delivery Lead, Financial Services, Technology & Transformation

Cluster Director of Sales - South

Global Head of Transition Management Sales, Managing Director - State Street Investment Management

Head of Sanctions Service Delivery

Senior Programme & Service Delivery Directors

Head of Platform Delivery - Director

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