Service agent Work, Jobs in Preston, Eng (with Salaries)

IT Service Desk Engineer
Infinium IT Ltd —Preston
- £25,875 - £28,000 a year
- Full-time
- Windows
- IT
- In-person
- Free parking
- Annual leave
Quick apply
Contact Centre Agent
Avnet —Preston
- Full-time
- Hybrid work
- Computer skills
- Communication skills
- Free parking
- Employee discount
8h
Customer Agent (Full Time Office Based)
ACI-UK —Blackpool
- £27,400 a year
- Full-time
- Microsoft Word
- Customer service
- English
- Sick pay
Quick apply
Trainee or Certificated Enforcement Agent
High Court Enforcement Group —Preston
- Up to £60,000 a year
- Weekend availability
- Travel
- Leadership
- Negotiation
- Health & wellbeing programme
- Annual leave
Quick apply
6d
Customer Banking Agent
Capita —Preston
- £27,032 - £30,032 a year
- Full-time
- Financial services
- Communication skills
- Banking
- Annual leave
- Work from home
14d
Sea Ocean/Air Freight Forwarder Operator with Inside Sales
LGL WORLDWIDE LOGISTICS —Blackburn
- £25,000 - £35,000 a year
- Full-time
- Sales
- Organisational skills
- In-person
Quick apply
10d
Collections Agent - no evenings/weekends!
Capita —Preston
- £25,155 a year
- Full-time
- Communication skills
- Annual leave
- Employee discount
Sales Administrator
Dunbia —Preston
- Full-time
- Microsoft Excel
- Sales
- Microsoft Office
9h
Reservations Agent
Ready Steady Store Ltd —Manchester
- From £27,563 a year
- Weekend availability
- Sales
- Customer service
- Driving
- Free parking
- Store discount
Quick apply
8d
Junior Asset Manager
FI Real Estate Management —Chorley
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Referral programme
Quick apply
5d
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Preston
- £3,800 a month
- Full-time
- Sales
Quick apply
Lettings Manager (Department Lead)
Roberts & Co Estate Agents —Preston
- £32,000 a year
- Full-time
- Customer service
- Maintenance
- Microsoft Office
- Free parking
- Employee discount
Quick apply
General Manager
Hospitality: Mill Farm Sports Village, Dixon Grange, Sedgewick Scott —Preston
- £60,000 a year
- Hospitality
- Bar
- Hotel
Call Centre Agent
Interact CC —Wigan
- £10.45 - £12.75 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- In-person
- Employee assistance programme
- Employee discount
Quick apply
14d
Export Trade Administrator
Gastronomyplus Ltd —Lancaster
- Up to £30,000 a year
- Full-time
- Customer service
- ERP systems
- Microsoft Office
- Free parking
- Employee discount
Quick apply
1d
Rental Agent
SIXT UK —Manchester
- From £28,332.20 a year
- Driving
- Communication skills
- Paid training
- Annual leave
Quick apply
Frontline Support Agent
Fuuse Limited —Lancaster
- £14.50 an hour
- 12 hour shift
- Hybrid work
- Software troubleshooting
- Customer service
- Free parking
- Work from home
Quick apply
SALES EXECUTIVE
Verisure Services (UK) Limited —Preston
- £3,800 - £6,000 a month
- Full-time
- Sales
Quick apply
Assistant Accountant - Assets & Investments
Places for People —Preston
- Up to £42,310 a year
- Microsoft Excel
- Accounting
- Employee discount
- Flexible schedule
8d
Talent Acquisition Partner
TVS Supply Chain Solutions —Chorley
- Full-time
- Hybrid work
- Sales
- Project management
- Bachelor's degree
- Health & wellbeing programme
- Work from home
Quick apply
6d

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service agent jobs near preston, eng

IT Service Desk Engineer

Infinium IT Ltd -
Preston

Quick apply

Job details

Full-time
£25,875 - £28,000 a year

Benefits

Free parking
Annual leave

Qualifications

Microsoft Windows Server
Windows
IT support
IT
Communication skills
Active Directory
Help desk

Full job description

Role Details

Due to a truly exciting period of growth we are looking to recruit an enthusiastic and experienced Service Desk Agent, to join our team, based out of our Preston Head office

Location: Preston, Head Office

Salary: £25,875 - £28,000 (subject to experience)

Hours: 40 hours working 5 days out of 7

The Role:

We have an exciting opportunity for a Service Desk Agent to join our friendly and supportive Service Desk Team, and work within the core of our business. As the first point of contact with clients and customers you will provide a highly professional and responsive service to all callers. Dispatching calls and e-mails to engineers accurately within a timely manner whilst updating and amending information as changes occur.

A quote from a member of our Service Desk Team
“The team immediately made me feel welcome, it’s a friendly and supportive place to work, and since joining I have learnt so much. The role is challenging, with opportunities to learn new systems and technologies and progression routes within the company”.

The comprehensive package and benefits offered at Infinium includes.

Competitive salary from £25,875 up to £28,000
Competitive annual leave allowance with additional days accrued with length of service.
Extensive training and development opportunities with internal progression available.
Free home internet or Sim card, Wellbeing package including discounted gym, support towards optical and dental treatment and others, Paid Company Sick leave, Free parking, and regular team social events to name but a few.

As a Service Desk Agent your duties will include:

Provide excellent customer support responding to incidents & requests via telephone and the company ticketing system.
Create and handle service desk tickets through to escalation or resolution in line with SLAs and thresholds.
Telephony call workflow, ensuring calls are answered and routed efficiently.
Undertake scheduled daily tasks.
Check monitoring systems for incidents and warning, action or escalate as required.
Communicate to customers, the team and business when changes in process or customers occur.

To be successful in your application of Service Desk Agent you should be able to demonstrate:

Adaptive communication skills to best support customer needs
An ability to communicate clearly and effectively on multiple channels.
The Ability to work well as part of a team and build effective relationships.
Time and task management skills
An ability to liaise with technical experts.

Required skills, knowledge, experience and/or Qualifications include:

Good clear telephony manner – (Essential)
Use of incident or ticket management systems – (Essential)
Good written communication skills – (Essential)
Desktop IT knowledge – (Desirable)

Pay: £25,875.00-£28,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

service agent jobs in preston, eng

IT Service Desk Engineer

Contact Centre Agent

Customer Agent (Full Time Office Based)

Trainee or Certificated Enforcement Agent

Customer Banking Agent

Sea Ocean/Air Freight Forwarder Operator with Inside Sales

Collections Agent - no evenings/weekends!

Sales Administrator

Reservations Agent

Junior Asset Manager

JUNIOR SALES ADVISOR

Lettings Manager (Department Lead)

General Manager

Call Centre Agent

Export Trade Administrator

Rental Agent

Frontline Support Agent

SALES EXECUTIVE

Assistant Accountant - Assets & Investments

Talent Acquisition Partner

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