Student advisor Work, Jobs in Preston, Lan (with Salaries)

Customer Service Advisor
MCR Property Group Ltd —Preston
- £14 an hour
- Hospitality
- Microsoft Office
- Administrative experience
Quick apply
Inclusive Learning Advisor - Preston
Myerscough College —Preston
- £24,522 a year
- Experience working with individuals with disabilities
- University
- Annual leave
- Employee assistance programme
Retail Assistant (Opticians)
Boots —Blackpool
- £16 an hour
- Weekend availability
- Travel
- Employee assistance programme
- Employee discount
Careers & Student Finance Advisor
Runshaw College —Leyland
- £27,456 - £32,493 a year
- Organisational skills
- Communication skills
4d
Library & Study Hub Advisor (Term Time plus 4 weeks)
Southport Education Group —Southport
- £22,327.26 - £22,848.93 a year
- Computer literacy
- Microsoft Office
4d
Library Services Advisor
Lancaster University —Lancaster
- £24,685 a year
- Weekend availability
- University
2d
LOOKOUT Learning Advisor
Department of Education —Victoria
- Full-time
- Experience working with children
- Bachelor's degree
- Travel
19h
Trainee QHSE Advisor
HSE Advice UK Ltd —Lancaster
- Up to £12.71 an hour
- Full-time
- Business development
- Driving
- Mentoring
- Free parking
- Health & wellbeing programme
Quick apply
Digital Accessibility Skills Developer
Lancaster University —Lancaster
- £39,906 - £46,049 a year
- Hybrid work
- University
- Organisational skills
- Training & development

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Customer Service Advisor

MCR Property Group Ltd -
Preston

Quick apply

Job details

Permanent
£14 an hour

Qualifications

Hospitality
Customer communication
Client engagement
Stakeholder liaison
UK GDPR
Administrative support experience
Microsoft Office Suite
Complaint handling
Microsoft Office
Administrative experience
Client services
Data entry
Organisational skills
Front desk
Customer interaction
Document management
Communication skills
Property management

Full job description

Customer Service Assistant

Location: Preston
Employment Type: Full-time

About Flow Student

Flow Student is one of the UK's fastest-growing student accommodation providers, creating modern, affordable, and well-designed living spaces across key university cities. With a focus on delivering exceptional student experiences, Flow Student provides high-quality accommodation designed around comfort, community, and convenience.

Operating across locations including Preston, Liverpool, Sheffield, Coventry, Nottingham, and Sunderland, Flow Student is investing in its growing portfolio to create vibrant communities where students can feel at home throughout their university journey.

Our aim is simple: to provide students with more than just a room, creating welcoming environments where they can live, study, socialise, and thrive.

About the Role

The Customer Service Assistant is a key front-line role responsible for delivering an outstanding resident experience at our Preston student accommodation site.

As the first point of contact for students, visitors, and external stakeholders, you will provide a professional, friendly, and solution-focused service while supporting the smooth day-to-day operation of the building.

You will play an important role in creating a positive student community by building strong relationships with residents, supporting engagement activities, managing enquiries, and ensuring students receive the highest level of service throughout their stay.

The role will also involve supporting administrative processes, maintaining accurate records, assisting with rental management systems, supporting arrears management, and ensuring compliance with company procedures.

Key Responsibilities

Act as the first point of contact for students, providing a welcoming and professional customer service experience

Respond to resident enquiries, requests, and complaints promptly, ensuring issues are resolved effectively or escalated appropriately

Build positive relationships with students to improve satisfaction, encourage re-bookings, and create a strong sense of community

Support arrivals, departures, room inspections, and key student accommodation processes

Maintain accurate student records and update information within internal systems

Complete administrative tasks including reporting, correspondence, and document management

Support rent collection activity, including monitoring accounts, assisting with arrears communications, and liaising with guarantors where required

Support the delivery of resident engagement activities, events, and community initiatives

Promote a safe, inclusive, and positive living environment for all residents

Identify and appropriately escalate safeguarding, welfare, health and safety, or compliance concerns

Support audits, inspections, and compliance checks to ensure site standards are maintained

Ensure all activities are completed in line with GDPR and company policies

Requirements

Previous experience within a customer service, administration, hospitality, residential, or similar customer-facing environment

Excellent communication and interpersonal skills with the ability to build strong relationships

A professional, approachable, and empathetic approach when supporting residents

Strong organisational skills with the ability to manage multiple priorities effectively

Good IT skills with confidence using systems, databases, and Microsoft Office applications

Ability to handle sensitive situations with professionalism and discretion

Experience within PBSA, student accommodation, property management, or hospitality is desirable but not essential

Experience supporting rent, payments, arrears, or administrative processes would be advantageous

What Success Looks Like

Success in this role will be measured through delivering excellent customer service, maintaining accurate administration, supporting strong resident satisfaction, contributing to a positive student community, and helping ensure the Preston site operates efficiently and effectively.

Quick apply

Refine Your Search

student advisor jobs in preston, lan

Customer Service Advisor

Inclusive Learning Advisor - Preston

Retail Assistant (Opticians)

Careers & Student Finance Advisor

Library & Study Hub Advisor (Term Time plus 4 weeks)

Library Services Advisor

LOOKOUT Learning Advisor

Trainee QHSE Advisor

Digital Accessibility Skills Developer

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