It support Work, Jobs in Prestwich (with Salaries)

Live Chat Specialist
Street Group —Manchester
- £25,500 - £27,000 a year
- Full-time
- Hybrid work
- IT
- In-person
- Work from home
Quick apply
Technical Support Team Member - AV/IT
Pixel Inspiration —Altrincham
- From £25,500 a year
- Full-time
- Hybrid work
- English
- Microsoft Office
- Computer networking
- Work from home
Quick apply
2d
IT Support Engineer
The Tech Group NC Ltd —Manchester
- £2,500 - £3,100 a month
- Full-time
- Windows
- Computer networking
Quick apply
6h
Customer Support – Technical Support Specialist
Aareon AG —Manchester
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Accounting
- Organisational skills
- Work from home
9d
IT Support Engineer
AccessPay —Manchester
- £240 - £30,000 a year
- Full-time
- Azure
- Computer networking
- Organisational skills
8d
IT Resource Technician
WeBuyAnyCar —Manchester
- Monday to Friday
- No experience needed
- IT
- Communication skills
- Free parking
Quick apply
IT Apprentice
QA Apprenticeships —Manchester
- £25,185 - £25,989 a year
- Full-time
- IT
- Communication skills
- Employee assistance programme
- Employee discount
IT Support Technician
Urbanbubble —Manchester
- £26,000 - £30,000 a year
- Full-time
- Azure
- Windows
- Microsoft Office
- Annual leave
- Sick pay
Quick apply
11h
IT Support Analyst
SFG20 —Manchester
- Full-time
- Remote
- CRM software
- Sales
- Software development
- Employee assistance programme
- Employee discount
16h
IT Workplace Support Analyst (m/f/d)
SEFE Securing Energy for Europe GmbH —Manchester
- Hybrid work
- Computer Science
- Customer service
- Windows
13d
IT Support Engineer One Month Contract only
Part Four —Warrington
- £2,500 - £3,500 a month
- Hybrid work
- Software troubleshooting
- Windows
- Analysis skills
Quick apply
18h
IT Desktop Support
Axiom Technologies —Clitheroe
- Part-time
- Computer Science
- Windows
- Microsoft Office
- Flexible schedule
Service desk technician
Amiculum —Manchester
- Hybrid work
- IT
- Annual leave
- Flexible schedule
Support Engineer
Ping Technology Labs LTD —Manchester
- £30,000 - £45,000 a year
- Full-time
- SQL
- APIs
- In-person
- Language training provided
- Employee discount
Quick apply
4d
IT Technician
Express Solicitors —Manchester
- Up to £30,000 a year
- Windows
- Analysis skills
- Travel
- Employee assistance programme
Customer Support Specialist
EMR Integrated Solutions —Manchester
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Free parking
- Sick pay
Quick apply
Cloud Support Engineer
The Tech Group NC Ltd —Manchester
- £4,800 - £5,200 a month
- Full-time
- Microsoft Access
- Azure
- Microsoft Outlook
Quick apply
2d
Onsite IT Support Engineer
Daisy Communications LTD —Stockport
- £26,000 a year
- Full-time
- Azure
- Windows
- Computer networking
- Referral programme
Quick apply
8d
IT Advisor
Manchester Metropolitan University —Manchester
- £28,031 - £30,378 a year
- Full-time
- Customer service
- University
- Teaching
- Life insurance
16h
Assistive Technology Assistant
The Manchester College —Manchester
- £26,000 - £34,000 a year
- Full-time
- English
- Microsoft Office
- IT
- Annual leave
- Employee assistance programme
7d

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Live Chat Specialist

Street Group -
Manchester

Quick apply

Job details

Full-time
£25,500 - £27,000 a year

Benefits

Cycle to work scheme
Work from home
Paid volunteer time
Car scheme

Qualifications

IT support
IT

Full job description

Manchester (Hybrid, up to 2 days WFH) | Up to £27,000

Who we are

Street Group is one of the UK's fastest-growing PropTech businesses, and we're on a mission to change the property industry for good.

Founded in Manchester in 2015 by brother and sister Tom and Heather Staff, we build technology that makes the experience of buying, selling, renting and letting genuinely better - for agents and the people they serve. Our products, Street.co.uk, Spectre and Insights, are already transforming how thousands of agencies across the UK operate. And we're not done yet.

The role

We're looking for someone who genuinely loves helping people, has a passion for technology, and wants to be the first point of contact for the agents and clients who rely on our platform every day.

This is a live chat-first support role. A reactive, fast-paced, and varied. No two days are the same. You'll be troubleshooting product queries, escalating technical issues to our engineering teams, and making sure our clients are always getting the most out of what we build.

As your product knowledge grows, so does your responsibility. The more you learn, the more complex the problems you'll get to solve.

What you'll be doing day to day

Becoming the go-to expert on Street.co.uk and Bridge owning your product knowledge and building on it constantly. Responding to client queries primarily via live chat, but also by email, phone and video where needed.

Making the call on when to escalate knowing what you can solve yourself and when to bring in the engineering team. Proactively making sure clients understand and are getting the most from every new product update. Capturing client feedback and feature requests and making sure the right people hear them. Working with clients of all sizes - from small independents right through to large multi-branch agencies.

A bit about you

You'll have commercial experience in live chat or IT support, and a genuine interest in technology that goes beyond the day job. You communicate brilliantly written and verbal and you're just as comfortable talking to a frustrated client as you are explaining a technical issue to a developer. You can manage multiple things at once without dropping the ball, and you stay calm and positive when the pressure is on.

You're a self-starter. You don't wait to be told you spot what needs doing and you get on with it. You take pride in your work, you're adaptable, and you genuinely care about the experience you're creating for the people you support.

If you love autonomy, are naturally curious, and want to have a real impact inside a fast-growing company we think you'd fit right in.

Why join Street Group?

Hybrid-working you can work from home up to 2 days per week

Guilt-Free R&R £1000 towards a holiday after your first year with the team (we'll even cover the tax!)

Joining a culture that supports your development and encourages growth

£500 yearly L&D budget for your career development

Your birthday on us. We pay, you stay away

'Give something back'. We give 2 paid days volunteering on us

Enhanced maternity, paternity & adoption pay

Mental health & well-being support via Health Assured

Regular well-being initiatives

Joining a new team in an exciting business with huge ambition

Be a part of something bigger. Everyone in our team is passionate about improving the entire property industry! It's a huge goal, but it motivates us to do better every single day

A chance to work on cutting-edge technology

Comfortable, relaxed office space and office dogs welcome!

Fully stocked fridge and beers (or an alternative) on us every Friday afternoon

Company and team off-sites, events and happy hours

Cycle to work scheme

Electric car salary sacrifice scheme

Feel good about sustainability. We're a climate-positive company!

Salary

Up to £27,000, dependent on experience. Sometimes the perfect person is more or less experienced than we anticipated and when that happens, the planned range goes out the window. If that might be you, apply and let us know.

We're committed to building a diverse and inclusive team and work hard to lead by example. Candidates must be eligible to live and work in the UK.

Interview process

3 stages: Introductory call with our Talent team Hiring Manager interview and in-person live chat task Final interview.

We want the process to work for you. If you need any adjustments or there's anything we should know, just tell us.

Research has shown that women often rule themselves out of applying unless they meet every single requirement. If that's you please apply anyway. We'd love to hear from you.

A note on using AI in your job application

As a fast-moving and rapidly evolving tech company, we embrace the advantages of AI and encourage its use throughout our application process. However, our goal is to get to know and hire the authentic you - your skills, experience, and values. We don’t want to hire an AI-generated version of you. We consider AI to be a valuable tool, not something that should overshadow you as an individual.

How we use AI in the hiring process
Candidate experience is really important to us, and our Talent team use AI notetakers on interviews so that they can focus purely on their conversation with you. All decisions are made by humans - not AI. Let us know if you have any questions!

Compensation Range: £25.5K - £27K

Quick apply

Refine Your Search

it support jobs in prestwich

Live Chat Specialist

Technical Support Team Member - AV/IT

IT Support Engineer

Customer Support – Technical Support Specialist

IT Support Engineer

IT Resource Technician

IT Apprentice

IT Support Technician

IT Support Analyst

IT Workplace Support Analyst (m/f/d)

IT Support Engineer One Month Contract only

IT Desktop Support

Service desk technician

Support Engineer

IT Technician

Customer Support Specialist

Cloud Support Engineer

Onsite IT Support Engineer

IT Advisor

Assistive Technology Assistant

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