Support associate Work, Jobs in Radyr, Crf (with Salaries)

Product Support Associate
Tes Global —Llantrisant
- Full-time
- Annual leave
- Employee assistance programme
Quick apply
1d
Process Operator
Ecolab Inc. —Llantrisant
- Full-time
- Computer literacy
- Laboratory experience
- Computer skills
Junior Sales Associate
GRA marketing —Cardiff
- Full-time
- Sales
- Customer service
- English
- Flexitime
- Referral programme
Quick apply
7d
Customer Services Associate
The Celtic Collection —Newport
- £12.77 an hour
- Part-time
- Hospitality
- Customer service
- Communication skills
- Employee discount
14d
Lettings and Events Associate
Verse —Cardiff
- £15,736.50 a year
- Part-time
- Organisational skills
- Life insurance
Quick apply
3d
Sales Representative
M.R.V L.T.D —Cardiff
- Full-time
- Hospitality
- Sales
- Marketing
- Employee discount
- Referral programme
Quick apply
1d
Retail Associate
TJX Europe —Merthyr Tydfil
- 12 hour shift
- No experience needed
- Employee discount
2d
Wales Engagement Associate
Ofwat (Water Services Regulation Authority) —Cardiff
- £29,532 - £35,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
4d
Food and Beverage Associate
The Celtic Collection —Newport
- £12.72 an hour
- Full-time
- Resort
- Employee discount
Behaviour Therapist
The Behaviour Clinic —Cardiff
- £60 - £75 an hour
- Childcare
- Master's degree
- Working with children
Quick apply
Associate - Commercial Property
Hugh James —Cardiff
- Full-time
- Hybrid work
- Business development
- Organisational skills
- Contracts
- Employee assistance programme
- Employee discount
9d
Operations Associate
Gopuff —Cardiff
- Part-time
- Google Suite
- Restaurant experience
- Annual leave
Quick apply
Office Manager
Robin King Estate Agents —Bristol
- £30,000 - £40,000 a year
- Full-time
- CRM software
- Social media management
- Microsoft Office
- Annual leave
Quick apply
9h
Associate Dentist
mydentist —Cardiff
- Part-time
- IT
Quick apply
General Support
Visionist Consulting —Newport
- Full-time
- Azure
- Microsoft Outlook
- Microsoft Office
VacancyTitle: Resident Services Associate
Grainger plc —Cardiff
- Full-time
- Remote
- Annual leave
Fraud Prevention Associate
V12 Retail Finance —Cardiff
- £25,000 a year
- Hybrid work
- Communication skills
Maintenance Worker/ Gardener
Parkside Residential Home —Penarth
- £13.50 - £14.00 an hour
- Full-time
- Maintenance
- Power tools
- Construction experience
- Annual leave
Quick apply
3h
ICC Wales - Food & Bar Associate
The Celtic Collection —Newport
- £12.72 an hour
- Full-time
- Bar
- Employee discount
People & Performance Senior Associate
DAS UK Group —Bedwas
- Leadership
9d

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Product Support Associate

Tes Global -
Llantrisant

Quick apply

Job details

Full-time
1 day ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme

Full job description

Job Title: Complex Product Support Associate
Working Pattern: Hybrid, includes 3 days each week in the office
Contract Type: Full time, permanent
Tes is a global Edtech leader, on a mission to empower schools and educators to deliver impactful, inspiring learning experiences worldwide. We understand the unique challenges faced by schools, and our ecosystem is specifically designed to address these needs head-on.

Role overview:
Provide technical and operational support for complex products, to resolve product and usage issues including those where specialist knowledge is required, across stages of the customer lifecycle.

Key Responsibilities:

Provide technical and operational support to resolve product or usage issues, regardless of point in the product lifecycle (eg. pre-sales, onboarding, in-life support and value realisation, retention and offboarding.)
Includes direct customer engagement as well as specialist subject matter expert support across stages of the customer lifecycle (e.g. pre-sales, onboarding, in-life support, value realisation, retention and offboarding), as required
Maintain technical and operational expertise in relevant products, providing guidance and sharing knowledge and advising on configuration, product limitations and best practice, and contributing to Chapters as applicable
Surface insights and recurring issues to Product teams to support ongoing product-specific and broader ecosystem evolution

What will you need to succeed?

Consistent delivery of high-quality delivery of complex product onboarding
Effective & timely resolution of complex product issues and minimising customer impact
Improved customer satisfaction, demonstrated by stronger feedback and reduced complaints.
Reduction in repeat issues and improved overall operational performance through improved guidance, standards and best practices
Demonstrate cross functional collaboration with Customer Management, Product & Technology teams
Active contribution to maximising customer lifetime value through reliable and effective product support

What do you get in return?

25 days annual leave rising to 30
5% pension
State of the art offices
Access to a range of benefits via My Benefits World
Free eye care cover
Life Assurance
Cycle to Work Scheme
EAP (Employee assistance programme)
Monthly Tes Socials
Access to an extensive Learning and Development menu

Quick apply

Refine Your Search

support associate jobs in radyr, crf

Product Support Associate

Process Operator

Junior Sales Associate

Customer Services Associate

Lettings and Events Associate

Sales Representative

Retail Associate

Wales Engagement Associate

Food and Beverage Associate

Behaviour Therapist

Associate - Commercial Property

Operations Associate

Office Manager

Associate Dentist

General Support

VacancyTitle: Resident Services Associate

Fraud Prevention Associate

Maintenance Worker/ Gardener

ICC Wales - Food & Bar Associate

People & Performance Senior Associate

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