Bank officer Work, Jobs in Rainham, Gtl (with Salaries)

Client Resident Liaison Officer - Social Housing
Sureserve —Dartford
- £28,000 - £32,000 a year
- Microsoft Outlook
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
2d
Environmental Support & Enforcement Officer
Environmental Support & Enforcement Officer Redbridge —Redbridge
- £14.80 an hour
- Overtime
- Driving
- IT
- Communication skills
- Annual leave
Quick apply
Resident Liaison Officer
Sutton Housing Society —Sutton
- £17,649 a year
- Part-time
- Microsoft Office
- Driving
- In-person
- Annual leave
- Work from home
Quick apply
6d
Support Worker for Homeless Services
CHESS Homeless —Chelmsford
- £26,500 - £27,474 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health & wellbeing programme
Quick apply
6d
Dual Fuel Meter Operative - Revenue Protection
M Group —Dartford
- £42,285 - £46,623 a year
- Overtime
- Customer service
- Annual leave
- Employee assistance programme
9d
Investigations & Collections Officer
Dukes Bailiffs Limited —London
- From £28,900 a year
- Full-time
- Customer service
- No experience needed
- Driving
- Health & wellbeing programme
- Flexitime
Quick apply
Environmental Support & Enforcement Officer
Environmental Support & Enforcement Officer Medway —Chatham
- £14 an hour
- Overtime
- Driving
- IT
- Communication skills
- Annual leave
Quick apply
Mobile Security Officer - Monday to Friday, Part time (Canning Town)
The Keyholding Company —Canning Town Station
- £13.78 an hour
- Part-time
- Customer service
- Microsoft Office
- Driving
- Employee assistance programme
Quick apply
8d
Support and Progression Officer
Centrepoint —Romford
- £29,849.40 - £34,475.00 a year
- Weekend availability
- Communication skills
- Annual leave
Quick apply
3d
Case Officer
General Pharmaceutical Council —London
- £31,613 - £36,698 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
13d
IT Support Officer
HTS (Property & Environment) Ltd —Harlow
- £34,141.30 - £35,443.97 a year
- Full-time
- Travel
- Organisational skills
- IT
- Free parking
- Annual leave
Quick apply
6h
Young Peoples Project Officer
Peabody —Thamesmead
- £39,600 a year
- Microsoft Office
- Project management
- Organisational skills
2d
Resident Liaison Officer
Equans —Croydon
- Up to £33,000 a year
- Full-time
- Maintenance
- Administrative experience
- Organisational skills
- Annual leave
- Employee discount
Trainee or Certificated Enforcement Agent
High Court Enforcement Group —East London
- Up to £60,000 a year
- Weekend availability
- Travel
- Leadership
- Negotiation
- Health & wellbeing programme
- Annual leave
Quick apply
Hub Access Officer
Barnet Council —London
- Full-time
- Hybrid work
- Oracle
- Presentation skills
- Annual leave
- Flexitime
3d
Prisoner Escort & Custody Driver
Serco Plc —Belvedere
- £27,220 - £39,604 a year
- Overtime
- IT
- Communication skills
- Paid training
- Employee assistance programme
Advice & Health Officer
Irish Community Services —Bexleyheath
- £27,000 a year
- Full-time
- Microsoft Outlook
- Microsoft Office
- Project management
- Flexitime
Quick apply
Events Logistics and Operations Officer
London Borough of Havering —Romford
- £43,680 - £48,003 a year
- Weekend availability
- Social media management
- Microsoft Office
- Organisational skills
- Annual leave
10d
Administrator
Oxford Archaeology —Chafford Hundred
- £30,013 - £30,892 a year
- Full-time
- Hybrid work
- Microsoft Word
- Project management
- Driving
- Free parking
- Annual leave
Quick apply
9h
Inclusion Support Officer
LondonBoroughofBexley —Bexleyheath
- £31,606 - £33,931 a year
- Hybrid work
- School
- Annual leave
10d

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Client Resident Liaison Officer - Social Housing

Sureserve -
Dartford

Quick apply

Job details

£28,000 - £32,000 a year
2 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount
Enhanced paternity leave

Qualifications

Microsoft Outlook
Microsoft Office
Administrative experience
Organisational skills
Communication skills

Full job description

The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with 4000 employees working from over 20 offices.

Sureserve Compliance South, delivers heating services within the social housing sector across London & the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London’s largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities.

Role

The role of our Client Resident Liaison Officer is to act as the main point of contact for our client and be a customer contact for compliance, relevant queries, complaints, and complex issues. The role also involves daily administration/client reporting and will be a split role. 2/3 days will be based in Dartford head office. 2/3 days at the clients office in Kensington and Chelsea.

Act as the main point of contact for escalated calls from Customer Service Agents
Work closely with operations/managers and liaise with customer to ensure smooth resolution of any complex issues, maintaining regular contact to keep customers informed of progress
Act as a mediator to prevent issues being escalated and reduce the number of formal complaints being raised
Update and provide compliance & repair reports to client
Call customers to arrange appointments for follow up works
Support the Customer Service Agents by providing feedback on common causes of complaints and work with the team leaders to support coaching and training needs
Liaise with Contract Administrators to keep appraised of any issues likely to arise on individual contracts
Assist the Complaints and Performance Officer in recording complaints and responding to complaints and requests for compensation, monitoring complaints to resolution while keeping customer up to date with progress
Adhere to and support Sureserve and their clients’ policies and procedures regarding data protection and equality and diversity
Attend Contract meetings
All associated ad-hoc administrative duties

The successful candidate will have

Previous administrative experience, preferably from a social housing/construction background
Able to provide a high level of courteous, professional customer service
Proficient in MS Office, in particular, Outlook and Excel
Good written and verbal communication skills
Flexible attitude with strong organisational skills

What we can offer you

We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include:

Competitive salary
Contributory Pension scheme
Life assurance
28 days annual leave inclusive of bank holidays, rising 1 per year of service to a max of 33 days
Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carer’s leave, neonatal leave, IVF, and assisted conception leave.

In addition, the role offers:

Sureserve Benefits Hub, accessing over 1000’s retail discounts
Virtual GP service, 24/7, 365 days, available for employees and your immediate family
Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family
Bike2Work scheme
Home & Electronics – salary sacrifice purchase scheme

Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status

Reasonable adjustments
As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact [email protected]

Pre-employment checks
Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks

Quick apply

Refine Your Search

bank officer jobs in rainham, gtl

Client Resident Liaison Officer - Social Housing

Environmental Support & Enforcement Officer

Resident Liaison Officer

Support Worker for Homeless Services

Dual Fuel Meter Operative - Revenue Protection

Investigations & Collections Officer

Environmental Support & Enforcement Officer

Mobile Security Officer - Monday to Friday, Part time (Canning Town)

Support and Progression Officer

Case Officer

IT Support Officer

Young Peoples Project Officer

Resident Liaison Officer

Trainee or Certificated Enforcement Agent

Hub Access Officer

Prisoner Escort & Custody Driver

Advice & Health Officer

Events Logistics and Operations Officer

Administrator

Inclusion Support Officer

I want to receive the latest job alerts for bank officer in rainham, gtl

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