Distribution manager Work, Jobs in Rainham, Gtl (with Salaries)

Customer Care Team Leader
Wrisk —Rainham
- Full-time
- Hybrid work
- Training & development
- Leadership
- Communication skills
Quick apply
2d
Growth Team Coordinator & PA to Head of Growth
Wealden Rehab Ltd —Walderslade
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Research
- Microsoft Office
- Free parking
Quick apply
Driver
TrustFord —West Thurrock
- Customer service
- Hotel
- Annual leave
- Employee discount
Quality Systems Coordinator (Manufacturing)
HL Display —Harlow
- £32,000 - £36,000 a year
- Full-time
- Continuous improvement
- Organisational skills
- In-person
Quick apply
Area Manager, LCY3
Amazon UK Services Ltd. —Dartford
- Weekend availability
- Bachelor's degree
- Continuous improvement
- No degree
- Flexible schedule
AIRPORT DUTY OFFICER - LONDON
Gulf Air —London
Branch Manager
AXA —Maidstone
- Up to £125,000 a year
- Business development
- Continuous improvement
- Leadership
7d
Distribution Supervisor
Savona Foodservice —London
- £42,000 a year
- Weekend availability
- Computer literacy
- Data entry
- Organisational skills
- Free parking
- Employee discount
Quick apply
1d
Trading Team Manager
AXA —Maidstone
- From £45,000 a year
- Mentoring
- Training & development
- Leadership
10d
Senior Administrative Officer - Part Time - North Essex
HM Prison & Probation Service —Chelmsford
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Management
- Databases
- Presentation skills
- Annual leave
- Employee discount
12h
Warehouse Team Manager - AM Shift
Booker Group —Belvedere
- £38,430 a year
- Team management
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
2d
Customer Service Manager
LBS Distribution Ltd —Hoddesdon
- £32,000 - £40,000 a year
- Full-time
- Continuous improvement
- Organisational skills
- In-person
- Annual leave
Quick apply
1d
Branch Manager
AXA UK —Maidstone
- Up to £125,000 a year
- Business development
- Continuous improvement
- Leadership
- Annual leave
7d
Transport Coordinator
Turners (Soham) —West Thurrock
- Monday to Friday
- Computer literacy
- Data entry
- Organisational skills
2d
Digital Marketing Assistant (Content Planning + Post-production + Operations)
CASS international Education —Canary Wharf
- £24,000 - £45,000 a year
- Full-time
- Social media management
- Analysis skills
- In-person
- Employee discount
Quick apply
Human Resource Business Partner - Generalist
Demo160: Core Template TEMC —London
- £76,000 - £115,000 a year
- Full-time
- Management
- Customer service
- English
- Annual leave
Loss Prevention Officer
NEXT —South Ockendon
- £13.13 an hour
- 12 hour shift
- Conflict management
- Free parking
- Employee discount
Regional Business Development Manager - On Trade
AG Barr —London
- Full-time
- Remote
- Microsoft Powerpoint
- Sales
- Hotel
- Employee discount
Quick apply
Assessment Day (Entry-level)
Hachette —London
- Hybrid work
- Annual leave
- Employee discount
7d
Head Of Brand Partnerships
Feet On The Street Co —Romford
- From £30,000 a year
- Full-time
- Hybrid work
- Business development
- In-person
- Communication skills
- Free parking
- Employee discount
Quick apply
6h

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Customer Care Team Leader

Wrisk
Rainham

Quick apply

Job details

Full-time
2 days ago

Qualifications

Financial Conduct Authority guidelines
Stakeholder collaboration
Performance management
Compliance management
Customer support
Customer interaction
Training & development
Leadership
Team motivation leadership
Communication skills
Rota coordination

Full job description

About Wrisk

Wrisk is reinventing insurance for today's digital consumer based on a vision that insurance ought to be simple, transparent and personal. The insurance platform developed by Wrisk combines the best customer experience, modern technology, insurance know-how and a unique distribution strategy for the automotive sector. As the UK market leader in embedded automotive insurance, Wrisk powers tailored experiences for top global manufacturers - including BMW, Mercedes-Benz, Volvo, and Kia - while rapidly scaling into international markets with major launches in Germany (including Porsche) and Ireland.

The Role at a glance

You’ll be leading the day-to-day operations of our frontline Customer Care team as we scale. Working alongside our Customer Care Manager, trainers, and agents, your main focus will be keeping the team supported, motivated, and performing at their best. You’ll make sure our high service standards and SLAs are met, help the team spot opportunities for new business and renewals, and keep our processes compliant, all while building a positive, collaborative environment where people enjoy coming to work.

How You’ll Make an Impact

New Business & Renewals

Use your sales and customer experience to keep the team motivated and focused on promoting the genuine benefits of our products.
Help drive customer retention by keeping workflows organized and ensuring every opportunity to keep a customer is explored.
Partner with the Customer Care Manager on team reporting and forecasting for growth and renewal volumes.

Service Excellence

Keep our response times sharp and ensure SLAs are consistently met across calls, chats, and emails.
Look for practical ways to make our service smoother and keep customer satisfaction high without cutting corners on quality.
Lead by example when it comes to clear record-keeping and staying audit-ready.

Team Leadership & Development

Set clear expectations for performance and hold the team accountable in a supportive, fair way.
Run monthly 1-2-1s and regular team catch-ups to share feedback, track progress, and keep communication flowing.
Work closely with our Customer Care Trainer to spot skill gaps and ensure the team gets the right training, especially around sales and renewals.

Compliance & Quality

Make sure the team follows essential internal and external guidelines, including FCA and GDPR rules.
Catch potential compliance issues early, flag them to the Customer Care Manager, and work with teams like Complaints to resolve them quickly.
Maintain clean, accurate records of customer interactions across the board.

Operational Oversight & Culture

Build great relationships with customers by making sure they get a helpful, high-quality service every time.
Foster a collaborative, inclusive environment where the whole team supports each other.
Manage team rotas and shift coverage so the team is always well-supported and available for our customers.

Requirements

What We’re Looking For

Sales & Commercial Awareness: Hands-on sales or retention experience to spot business opportunities, drive team performance, and inspire the team to hit new business and renewal targets.
Proven Team Leadership: Ability to motivate, coach, and inspire a frontline team to exceed expectations, building a culture of high accountability, ownership, and shared success.
Clear & Impactful Communication: Strong interpersonal skills to communicate team goals, performance metrics, and actionable feedback clearly to keep everyone aligned and motivated.
Professionalism & Integrity: A trusted leader who leads by example, maintains confidentiality across sensitive matters, and treats every customer and colleague with fairness, respect, and Wrisk values.
Reliability & Empathy: A dependable, approachable manager who listens actively to both customers and team members, showing genuine empathy when resolving complex issues or offering support.

Benefits

What we offer

Competitive Compensation & Package: A competitive remuneration and benefits package.
True Hybrid Flexibility: A balanced mix of remote and in-office work, giving you focus time for online meetings and day-to-day tasks alongside space for in-person collaboration.
High-Impact Leadership: Real ownership over your team's day-to-day operations. Your support and leadership will directly shape our customer experience and frontline success.
Structured Autonomy: Work alongside our Leadership to set high service standards while taking ownership of daily operations. You'll have space to innovate and shape day-to-day operations while keeping team performance consistent, reliable, and compliant.

Quick apply

Refine Your Search

distribution manager jobs in rainham, gtl

Customer Care Team Leader

Growth Team Coordinator & PA to Head of Growth

Driver

Quality Systems Coordinator (Manufacturing)

Area Manager, LCY3

AIRPORT DUTY OFFICER - LONDON

Branch Manager

Distribution Supervisor

Trading Team Manager

Senior Administrative Officer - Part Time - North Essex

Warehouse Team Manager - AM Shift

Customer Service Manager

Branch Manager

Transport Coordinator

Digital Marketing Assistant (Content Planning + Post-production + Operations)

Human Resource Business Partner - Generalist

Loss Prevention Officer

Regional Business Development Manager - On Trade

Assessment Day (Entry-level)

Head Of Brand Partnerships

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