Network specialist Work, Jobs in Ramsbottom, Gtm (with Salaries)

Helpdesk Advisor
Hakim Group —Darwen
- Full-time
- CRM software
- Organisational skills
- Communication skills
Laboratory Assistant
Tetra Tech —Manchester
- Laboratory experience
- Quality control
- Organisational skills
8d
2nd Line IT Support Engineer – £30K + Training | Award-Winning MSP | Manchester
Remedian I.T. Solutions —Oldham
- From £30,000 a year
- Full-time
- Customer service
- No experience needed
- In-person
- Paid training
- Work from home
Quick apply
4d
Tesco Colleague - Prestwich Bury Express
Tesco UK —Bury
- £13.28 - £14.55 an hour
- Part-time
- Customer service
1d
Junior Compliance Auditor (Non Financial)
Waves Consultancy Ltd —Manchester
- Up to £34,000 a year
- Full-time
- Microsoft Word
- Travel
- In-person
Quick apply
Operations Specialist I-III (UK)
Airspace —Manchester
- £36,000 - £65,000 a year
- Remote
Quick apply
4d
Recruitment and Onboarding Coordinator
Blazing Stars Education —Cheadle
- Up to £30,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Human resources
- Free parking
- Health & wellbeing programme
Quick apply
12d
Operational Support Officer - North West Regional Support Unit
HM Courts & Tribunal Service —Ashton-Under-Lyne
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Microsoft Office
- Analysis skills
- Presentation skills
- Annual leave
- Employee discount
12d
Senior SOC Analyst
Focus Group —Manchester
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Mentoring
- Communication skills
Quick apply
Service Desk Team Leader
LIMA —Salford
- £45,000 - £50,000 a year
- Continuous improvement
- Team management
- Organisational skills
- Employee assistance programme
Operational Support Officer
HM Courts & Tribunal Service —Preston
- £20,001 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Presentation skills
- Organisational skills
- Annual leave
- Employee discount
5d
Installations Engineer
Manchester Airport —Manchester
- Communication skills
- Free parking
- Employee discount
9d
Email Marketing & CRM Executive
INNEG —Manchester
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Analysis skills
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
9d
Document Specialist (Thursday-Sunday: 22:00-08:00)
Freshfields —Manchester
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Customer service
FUSE STEAM Programme Lead
Blackburn & Darwen Youth Zone —Blackburn
- Up to £30,000 a year
- Weekend availability
- Presentation skills
- First Aid Certification
- Organisational skills
Quick apply
10d
Maintenance Assistant
Equans —Blackburn
- Full-time
- Annual leave
- Employee assistance programme
DNA Analyst
Eurofins UK Forensic Services —Warrington
- Weekend availability
- Continuous improvement
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Quick apply
8d
FCAS Specialist Facility Security Professional
BAE Systems —Warton
- From £51,772 a year
- Communication skills
4d
Senior IT Support Specialist / Project Engineer MSP
Equasys —Warrington
- £42,000 - £50,000 a year
- Full-time
- Travel
- Mentoring
- Communication skills
- Free parking
- Paid training
Quick apply
Learning Activation Specialist
mydentist —Manchester
- Full-time
- Hybrid work
- Sales
- Travel
- Training & development
- Employee assistance programme
- Employee discount
Quick apply

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Helpdesk Advisor

Hakim Group -
Darwen

Apply Now

Job details

Permanent | Full-time

Qualifications

CRM software
Customer service call handling
Inbound customer enquiry call handling
Incident queue management
Ticket management
Ticket management systems
Organisational skills
Customer support
Customer interaction
Communication skills
Help desk

Full job description

What’s in it for you?:

At Hakim Group, we're on an exciting journey towards Vision 2030, with a goal of supporting 1,000 successful independent practices across the UK and Ireland.

As part of this journey, we're launching a dedicated Helpdesk function at our HQ to provide exceptional support to our practice teams. We're looking for a friendly, proactive and solutions-focused Helpdesk Advisor to join us and become a key part of this exciting new team.

In this role, you'll be the first point of contact for practices across our network, helping to resolve queries, provide guidance and ensure our partners receive the support they need to focus on delivering outstanding patient care and growing their businesses.

No two days will be the same, and you'll have the opportunity to build relationships across the business while making a genuine difference to the experience of our practices.

You will also receive::

Exciting calendar of events, fostering a vibrant work culture.
Employee health plan to prioritise your well-being
Rewards portal with exclusive benefits and offers.
Embrace a supportive and expanding team, immersing yourself in our award-winning Hakim Group culture.
Progression opportunities.

Join us at the Hakim Group and be a part of our continued growth and innovation. Contribute to shaping the way we work while enjoying a challenging and fulfilling career with us.

About the Role:

As a Helpdesk Advisor, you'll provide first-line support to our practice teams via phone, email and our ticketing system. You'll be responsible for logging, prioritising and resolving queries wherever possible, while ensuring more complex issues are directed to the appropriate specialist teams.

You'll play a key role in delivering a positive support experience, maintaining clear communication and helping to continuously improve how we support our practices.

KEY RESPONSIBILITIES

Act as the first point of contact for support queries from practice teams
Respond to enquiries via phone, email and ticketing systems in a friendly and professional manner
Log, categorise and prioritise requests accurately
Resolve operational and low-level technical queries at first contact where possible
Escalate more complex issues to the appropriate specialist teams
Provide regular updates and maintain clear communication throughout the resolution process
Maintain accurate records of all support interactions
Support the development and maintenance of helpdesk knowledge resources
Identify recurring issues and suggest opportunities for improvement
Work collaboratively with colleagues across HQ to deliver an excellent support service

SKILLS, KNOWLEDGE & EXPERIENCE

We're looking for someone who enjoys helping others, thrives in a fast-paced environment and takes pride in delivering excellent customer service.

You'll be a confident communicator with strong organisational skills, a positive attitude and a genuine desire to find solutions.

Essential

Excellent communication and interpersonal skills
Strong problem-solving and decision-making abilities
Great attention to detail and organisational skills
Ability to manage competing priorities effectively
A proactive and customer-focused mindset
Ability to work independently and collaboratively within a team

Desirable

Previous experience in a helpdesk, support or customer service role
Experience using ticketing systems or CRM platforms
Knowledge of business functions such as HR, IT or Finance
Experience within retail, healthcare or optical environments
Familiarity with common business software and systems

What's Next?:

Click apply below and we will ensure you are contacted as soon as possible by one of our team.

Salary - Max: GBP £0.00 Salary - Min: GBP £0.00

Apply Now

Refine Your Search

network specialist jobs in ramsbottom, gtm

Helpdesk Advisor

Laboratory Assistant

2nd Line IT Support Engineer – £30K + Training | Award-Winning MSP | Manchester

Tesco Colleague - Prestwich Bury Express

Junior Compliance Auditor (Non Financial)

Operations Specialist I-III (UK)

Recruitment and Onboarding Coordinator

Operational Support Officer - North West Regional Support Unit

Senior SOC Analyst

Service Desk Team Leader

Operational Support Officer

Installations Engineer

Email Marketing & CRM Executive

Document Specialist (Thursday-Sunday: 22:00-08:00)

FUSE STEAM Programme Lead

Maintenance Assistant

DNA Analyst

FCAS Specialist Facility Security Professional

Senior IT Support Specialist / Project Engineer MSP

Learning Activation Specialist

I want to receive the latest job alerts for network specialist in ramsbottom, gtm

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