Contract analyst Work, Jobs in Ramsden, Oxf (with Salaries)

Senior Customer Service Advisor
Barclays —Witney
- £27,700 a year
- Weekend availability
- Banking
- Life insurance
Business Analyst Assistant
Swindon Borough Council —Swindon
- £33,699 a year
- Full-time
- Hybrid work
- English
- Continuous improvement
Quick apply
7d
Data Analyst - 12m Fixed Term Contract
Safran Engineering Services UK Limited —Banbury
- £35,000 - £45,000 a year
- Engineering
- Databases
- Analysis skills
- Annual leave
- Life insurance
Quick apply
5d
Information Analyst
University of Oxford —Oxford
- £39,424 - £47,779 a year
- Full-time
- Annual leave
13d
Contract Business Analyst
AND Digital —Oxford
- Hybrid work
Quick apply
9d
Process Transformation Manager (Fixed Term Contract)
Oxford University Press —Oxford
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- Salesforce
- Employee discount
Dynamics Functional Analyst
University of Oxford —Oxford
- £39,424 - £47,779 a year
- Full-time
- Hybrid work
- University
- Organisational skills
- Agile
- Annual leave
Senior QA Analyst - Fixed-Term Contract
Rebellion —Oxford
- Mentoring
- In-person
- Employee assistance programme
- Employee discount
Quick apply
AI Analyst, Europe
Proforest —Oxford
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Computer Science
- No degree
- Organisational skills
- Life insurance
Quick apply
5d
Data and Reporting Analyst (Secondment/Fixed Term Contract - Part Time)
Thames Valley Police —Kidlington
- £47,688 a year
- Part-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Communication skills
- Annual leave
- Employee discount
1h
Analyst, Quality Control, Microbiology
Moderna, Inc. —Oxford
- Full-time
- Bachelor's degree
- In-person
- Annual leave
Senior Business Analyst (Infrastructure)
University of Oxford —Oxford
- £49,119 - £58,265 a year
- Full-time
- Hybrid work
- University
- Negotiation
- Annual leave
8d
Marketing Internship
Global Water Intelligence —Oxford
- £14.50 an hour
- Full-time
Finance Analyst – Technology & Indirect Costs Support
Taylor and Francis —Abingdon
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Communication skills
- Annual leave
- Work from home
Quick apply
9d
Finance Analyst – Direct Costs Support
Taylor and Francis —Abingdon
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Communication skills
- Annual leave
- Work from home
Quick apply
9d
Quality Manager – Asbestos (6 month fixed term contract)
Tetra Tech —Abingdon
- Continuous improvement
- Quality control
- Mentoring
Logistic Analyst
Azenta —Wotton Underwood
- Full-time
- Data analysis skills
- Bachelor's degree
- Business
Ops Finance & Pricing Analyst
Infleqtion —Oxford
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- Travel
- Annual leave
- Work from home
Quick apply
6d
Interim Campaign Manager
Smedley Group —Upper Heyford
- Full-time
- Hybrid work
- Microsoft Excel
- Organisational skills
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
14d
Business Intelligence Manager Analytics
Nationwide Building Society —Swindon
- £56,000 - £65,000 a year
- Temporary
- Analysis skills
- Organisational skills
- Training & development
9d

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contract analyst jobs near ramsden, oxf

Senior Customer Service Advisor

Barclays -
Witney

Apply Now

Job details

Permanent
£27,700 a year

Benefits

Company pension
Private medical insurance
Life insurance

Qualifications

Live chat
Stakeholder collaboration
Stakeholder liaison
Process improvement
Risk management
Customer interaction
Banking

Full job description

Date live: 20/08/2026

Business Area: BUK Customer Care UK

Area of Expertise: Banking Operations

Contract: Permanent

Reference Code: JR-0000120840

Join us at Barclays as a Senior Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers with more complex queries or needs, this is your chance to bring your passion for helping people to a role where your empathy, dedication and exceptional customer service can truly shine. You’ll be the friendly face for our Retail Banking customers in branch or at one of our local hubs, offering expertise, guidance and support with every interaction.

As part of our Customer Care team, you’ll work 5 days per week, including some weekends, and start with a competitive salary of £27,700. On top of that, you’ll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we’ll ensure you have everything you need to succeed and grow with us.

At Barclays, we’re not just offering you a role—we’re offering you a career.

Purpose of the role

To provide exceptional customer service while resolving more complex customer needs/requests.

Accountabilities

Provision of customer service through various communication channels including chat, email and phone.
Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case.
Collaboration with teams across the bank to align and integrate customer care processes.
Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas.
Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations.
Resolution of specific customer inquiries and issues related to the bank’s products and service, including account balances, transactions and payments.
Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders.
Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness.

Analyst Expectations

To meet the needs of stakeholders/ customers through specialist advice and support
Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles.
Likely to have responsibility for specific processes within a team
They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources.
If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team.
Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams.
Check work of colleagues within team to meet internal and stakeholder requirements.
Provide specialist advice and support pertaining to own work area.
Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams.
Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise.
Make judgements based on practise and previous experience.
Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures.
Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.
Build relationships with stakeholders/ customers to identify and address their needs.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Apply Now

Refine Your Search

contract analyst jobs in ramsden, oxf

Senior Customer Service Advisor

Business Analyst Assistant

Data Analyst - 12m Fixed Term Contract

Information Analyst

Contract Business Analyst

Process Transformation Manager (Fixed Term Contract)

Dynamics Functional Analyst

Senior QA Analyst - Fixed-Term Contract

AI Analyst, Europe

Data and Reporting Analyst (Secondment/Fixed Term Contract - Part Time)

Analyst, Quality Control, Microbiology

Senior Business Analyst (Infrastructure)

Marketing Internship

Finance Analyst – Technology & Indirect Costs Support

Finance Analyst – Direct Costs Support

Quality Manager – Asbestos (6 month fixed term contract)

Logistic Analyst

Ops Finance & Pricing Analyst

Interim Campaign Manager

Business Intelligence Manager Analytics

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