Handler Work, Jobs in Reading, Brk (with Salaries)

Customer Service and Technical Advisor (Call Centre)
Manrose Manufacturing Ltd —Reading
- £12.71 an hour
- Full-time
- Engineering
- Data entry
- In-person
- Annual leave
- Referral programme
Quick apply
3d
Field Agent
Conexus Recovery and Field Services —Reading
- Up to £30,853.80 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Business
- Annual leave
Quick apply
Machine Operator
J Mould (Reading) —Reading
- £15 - £17 an hour
- Full-time
- In-person
- Commercial driving
- Communication skills
- Health & wellbeing programme
Quick apply
9d
Alarm Receiving Centre (ARC) Operator - Weekends
Fenix Monitoring —Oxford
- £14.06 an hour
- Overtime
- Customer service
- Computer literacy
- English
- Store discount
- Health & wellbeing programme
Quick apply
5d
Alarm Receiving Centre (ARC) Operator (Part Time 20-25hrs p/w)
Fenix Monitoring —Oxford
- £13.59 an hour
- Overtime
- Customer service
- Computer literacy
- English
- Store discount
- Health & wellbeing programme
Quick apply
5d
Handler
FedEx EU —Slough
- £13.29 an hour
- Part-time
- Communication skills
- Free parking
- Employee assistance programme
12d
Patients Services Call Handler
FRMG —Slough
- £13 an hour
- Part-time
- Customer service
- Computer literacy
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
9d
Domestic Abuse Specialist
Aurora New Dawn —Thames Valley
- £30,000 a year
- Full-time
- In-person
- Health & wellbeing programme
- Sick pay
Quick apply
Depot Operative
Day Group Ltd —Beaconsfield
- Full-time
- Microsoft Word
- Forklift
- Assembly
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Phone Support - Damage Recovery Team
Enterprise Mobility —Aldershot
- £26,450 a year
- Full-time
- Computer skills
- Communication skills
- Time management
Call Handler
VINCI Facilities UK —Camberley
- 8 hour shift
- Computer skills
- In-person
Quick apply
8d
Claims Handler
4th Dimension Innovation Ltd —Egham
- £24,500 - £26,000 a year
- Full-time
- Hybrid work
- Computer skills
Quick apply
12d
Customer Service Advisor 4-6 month FTC
Hachette UK —Didcot
- £24,689 a year
- Full-time
- Hybrid work
- Continuous improvement
- Free parking
- Employee assistance programme
Customer Service Advisor
Hachette —Didcot
- Full-time
- Hybrid work
- Continuous improvement
- Free parking
- Employee assistance programme
Heathrow Essential Skills Workshop
HeathrowAcademy —Hounslow
Customer Service Advisor 4-6 month FTC
Hachette —Didcot
- Full-time
- Hybrid work
- Continuous improvement
- Free parking
- Employee assistance programme
Call Handler
United Infrastructure —Thame
- Full-time
- Communication skills
Quick apply
Material Handler
Jabil Circuit —Thatcham
- Full-time
- Computer literacy
- Forklift
- Data entry
Dog Handler - part time
Claire's Comfy Canines Ltd —Burnham
- £12.88 an hour
- Part-time
- Heavy lifting
- Customer service
- In-person
Quick apply
2d
Service Delivery Manager
ABM —Harlington
- Full-time
- Team management

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handler jobs near reading, brk

Customer Service and Technical Advisor (Call Centre)

Manrose Manufacturing Ltd -
Reading

Quick apply

Job details

Permanent | Full-time
£12.71 an hour
3 days ago

Benefits

Annual leave
Company pension
Company events
Referral programme
On-site parking

Qualifications

Sales support
Customer service call handling
Inbound customer enquiry call handling
Engineering
ERP software
Microsoft Office Suite
Technical support
Data entry
Customer support
Customer interaction

Full job description

Volution Group Plc is a market leader in residential and commercial ventilation systems; our purpose is to provide healthy indoor air, sustainably.

We are hiring for a Manrose Customer Service and Technical Advisor to be based at our offices in Reading (Suttons Business Park, RG6 1AZ), reporting to the Customer Service Team Leader.

This is a permanent role working Monday to Thursday 8.30am – 5.30pm, and Friday 8.30am – 4.30pm (39.5 hours)

Job Profile:

In your role as a Manrose Customer Service & Technical Advisor, you will be the first point of contact for our customers and external sales teams, predominantly supporting them with new or existing orders (ducting, fans etc.).

The ideal candidate enjoys daily customer interaction by phone and email, has a willingness to learn new skills and has a passion for all things customer service.

We use Epicor (ERP) to process these orders (data entry) and access our product and catalogue information. Training will be provided as well an industry accreditation by the Electrical Distributors Association (EDA).

Previous call centre or office based customer service experience would be preferred, and the understanding or willingness to learn detailed technical information about our products.

As a Customer Service & Technical Support Advisor, you responsibilities will include:

To provide support to our wide customer base by means of telephone and email.
To enter customer orders accurately and gain full working knowledge of our Epicor BMS system.
Be the conduit between our external sales team and their regional customers to provide first class sales and service support.
Have a desire and willingness to learn basic technical knowledge about our products, enabling you to handle customer enquiries.
Willing to engage in modular training courses to further develop your skillset and added value to the team.
To maintain close working relationship with Team Leader to ensure business KPIs are being met.
Have the ability to multitask and understand the needs of the team and sales goals.
Attend weekly team meetings to continually build team morale.
To be passionate about customer service and technical sales support.

Key knowledge, skills, and experience required:

Previous experience within a Customer Service/ call handler role would be beneficial.
Ability to learn and understand technical product information.
Take pride in your communication style; written and verbal
Willingness and ability to learn
Self-driven and motivated to meet daily KPIs (50 calls/ 30 email enquiries per day)
Proficient using IT software; MS Office; Excel, Word, internal software systems
Proactive attitude, and solution orientated
Enjoy working with other teams and departments as needed
Technical / engineering degree would be desirable, but not essential.

What we can offer you:

Salary negotiable based on experience, training provided
Annual leave – 25 days plus bank holidays
Pension - auto-enrolment after 3 months of service
Health Assured - Employee Assistant Programme
Employee Referral Scheme - receive up to £500
Quarterly Volution Values Award - £100 if nominated
Ongoing training & development

You can learn more about us here; https://www.manrose.co.uk/

Equal opportunities: All current employees and potential employees are provided equal employment opportunities by Volution Group Plc.

Job Types: Full-time, Permanent

Pay: £12.71 per hour

Benefits:

Company events
Company pension
On-site parking
Referral programme

Application question(s):

Notice period
Salary Requirements

Work Location: In person

Quick apply

Refine Your Search

handler jobs in reading, brk

Customer Service and Technical Advisor (Call Centre)

Field Agent

Machine Operator

Alarm Receiving Centre (ARC) Operator - Weekends

Alarm Receiving Centre (ARC) Operator (Part Time 20-25hrs p/w)

Handler

Patients Services Call Handler

Domestic Abuse Specialist

Depot Operative

Customer Service Phone Support - Damage Recovery Team

Call Handler

Claims Handler

Customer Service Advisor 4-6 month FTC

Customer Service Advisor

Heathrow Essential Skills Workshop

Customer Service Advisor 4-6 month FTC

Call Handler

Material Handler

Dog Handler - part time

Service Delivery Manager

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