Senior sales support representative Work, Jobs in Reading, Brk (with Salaries)

Senior Customer Success Manager
Rocket Software —Newbury
- Full-time
- Sales
- Bachelor's degree
- Marketing
Business Development Manager (BDM)
Ginger Digital —Hungerford
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- CRM software
- Microsoft Outlook
- Sales
- Free parking
Quick apply
Operations Director
BaxterStorey UK —Earley
- Full-time
- Hospitality
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
6d
UK Pre-Sales Solutions Lead - Advanced Networks
Capgemini Sogeti —Abingdon
- English
- Analysis skills
- Travel
Sr Business Development Representative Building Automation M/F/D
Honeywell —Bracknell
- Full-time
- Up to 50% travel
- Sales
- Bachelor's degree
11d
Infor M3 Senior Presales Solutions Architect
Columbus United Kingdom —Reading
- Full-time
- Hybrid work
- Travel
- Communication skills
- Annual leave
- Work from home
Quick apply
EU Distribution Partner Account Manager
Panasonic Manufacturing —Bracknell
- Sales
- English
- Analysis skills
Senior Commercial Executive
NielsenIQ —Oxford
- £32,200 - £40,000 a year
- Full-time
- Sales
- Employee assistance programme
- Flexible schedule
Quick apply
Commercial Director, Western Europe - Marketing Effectiveness
NielsenIQ —Oxford
- £65,400 - £135,000 a year
- Full-time
- Sales
- English
- Master's degree
- Employee assistance programme
Quick apply
UK Pre-Sales Solutions Lead - Advanced Networks
Capgemini —Abingdon
- English
- Analysis skills
- Travel
Sales Development Representative (SDR)
Microbyte Solutions Ltd —Farnborough
- Full-time
- Sales
- Business development
- IT
Quick apply
Field Enterprise Account Manager
Hewlett Packard Enterprise —Winnersh
- Full-time
- Remote
- Communication skills
- Negotiation
Senior Account Representative
Smith Global Services UK Ltd. —Maidenhead
- Full-time
- Hybrid work
- English
- Annual leave
Quick apply
Senior Commodity Buyer - Fixed Term Contract
Alexander Dennis —Farnborough
- Call to connect
- ERP systems
- Business
- Negotiation
Quick apply
Distinguished Technologist – Pre-Sales AI & Data Center Networking
Hewlett Packard Enterprise —Winnersh
- Full-time
- Engineering
- Bachelor's degree
- Travel
Field Sales Executive
Charity Link —High Wycombe
- £26,400 - £55,000 a year
- Full-time
- Sales
- Communication skills
- Annual leave
- Employee discount
Quick apply
Solutions Engineer, Advanced
Keysight Technologies, Inc. —Fleet
- Part-time
- Remote
- Sales
- Engineering
- Bachelor's degree
Junior Sales Assistant
Berkeley Group —Cookham
- Weekend availability
- Sales
- Computer skills
- Communication skills
- Annual leave
Quick apply
Chief Architect
Capgemini —Abingdon
- Hybrid work
- Sales
- Business development
Senior SuccessFactors Solution Architect
Capgemini —Woking
- Hybrid work
- Product management
- Human resources
- Agile

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Senior Customer Success Manager

Rocket Software -
Newbury

Apply Now

Job details

Full-time

Qualifications

Sales
Information security
Bachelor's degree
Marketing

Full job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description Summary:

The Senior Customer Success Manager is an experienced team member within Customer Success and exhibits the core Rocket values in their everyday work. The Senior CSM will take ownership of their customer interactions and go above and beyond to ensure resolution and long-term success for their customers. The Senior CSM will foster internal cross-functional relationships in support of our customer’s needs. They will be a bridge between our customer and internal teams in order to provide transparency and continual improvement for our customers. They will be a mentor and help the team as needed with Rocket processes and general questions.

Essential Duties & Responsibilities

Takes ownership of managing their book of business and customer needs

Strong understanding of Rocket’s products, customer base and processes

Work within the Gainsight platform to ensure all customer inputs are addressed

Coordinate with cross functional teams within Rocket to provide for our customer’s needs and foster positive experiences

Acts as a mentor for junior level representatives

Strong executive presence and desire to build partnerships with our customers

May recommend customer engagement business process improvements

Experience & Qualifications

6 years of related customer support or customer engagement experience

Bachelor’s degree preferred

Have advanced knowledge of Rocket’s products and services

Experience leading initiatives with cross-functional teams (Sales, Marketing, Support)

Preferred Qualifications:

Database and Analytics experience

Gainsight Experience

Information Security:

Information security is everyone’s responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role.

Diversity, Inclusion & Equity:

At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce.

Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process.

Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to [email protected]. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Apply Now

Refine Your Search

senior sales support representative jobs in reading, brk

Senior Customer Success Manager

Business Development Manager (BDM)

Operations Director

UK Pre-Sales Solutions Lead - Advanced Networks

Sr Business Development Representative Building Automation M/F/D

Infor M3 Senior Presales Solutions Architect

EU Distribution Partner Account Manager

Senior Commercial Executive

Commercial Director, Western Europe - Marketing Effectiveness

UK Pre-Sales Solutions Lead - Advanced Networks

Sales Development Representative (SDR)

Field Enterprise Account Manager

Senior Account Representative

Senior Commodity Buyer - Fixed Term Contract

Distinguished Technologist – Pre-Sales AI & Data Center Networking

Field Sales Executive

Solutions Engineer, Advanced

Junior Sales Assistant

Chief Architect

Senior SuccessFactors Solution Architect

I want to receive the latest job alerts for senior sales support representative in reading, brk

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