Business support Work, Jobs in Reading, Eng (with Salaries)

Customer Services Executive
Healthxchange —Reading
- Up to £30,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Office
- Organisational skills
- IT
- Employee assistance programme
- Employee discount
Quick apply
Marketing Assistant
LGFL Ltd —Reading
- £26,000 - £30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Work from home
Quick apply
Events Operations Coordinator (Part-Time)
Lumos Experiences —Reading
- £16 an hour
- Part-time
- Hospitality
- Bar
- Microsoft Excel
Quick apply
8d
Business Administrator
Stonor Park —Henley on Thames
- £28,000 - £30,000 a year
- Full-time
- Management
- Customer service
- Administrative experience
- Free parking
Quick apply
7d
Junior Data Analyst
MotorEasy —Reading
- £28,000 - £35,000 a year
- Full-time
- Hybrid work
- Computer Science
- English
- SQL
- Health & wellbeing programme
Quick apply
14d
Payments Administrator
MotorEasy —Reading
- From £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Referral programme
Quick apply
7d
Onsite Engineer - Reading
Freestyle TS Ltd —Reading
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- Windows
- Work from home
Quick apply
4d
Part-time HR Manager (Learning & Development/ Organisational Development)
Reading Students' Union —Reading
- £26,139.74 a year
- Part-time
- Hybrid work
- Project management
- University
- Human resources
- Annual leave
Quick apply
Executive Assistant with Business Development and Marketing Support
PsychWorks Associates Ltd —Reading
- Up to £30,000 a year
- Part-time
- Microsoft Excel
- Sales
- Social media management
- Annual leave
Quick apply
1d
Business Analyst
Diligenta —Reading
- £41,400 - £51,750 a year
- Full-time
- Communication skills
- Negotiation
- Employee assistance programme
Quick apply
Partnership Administrator
The Fedcap Group —Reading
- £25,000 - £27,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
13d
Operational Support Officer
HM Courts and Tribunals Service —Reading
- £25,582 a year
- Full-time
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
4d
Sustainability and Social Value Consultant
Beacon Advisory Group —Reading
- £32,000 - £40,000 a year
- Full-time
- English
- Analysis skills
- Bachelor's degree
- Paid training
- Flexitime
Quick apply
2h
Sales Advisor Rover
PetsCorner —Reading
- £10.85 - £12.71 an hour
- 8 hour shift
- Heavy lifting
- Customer service
- IT
- Employee discount
Collections Administrator
myPOS —Reading
- Computer literacy
- Organisational skills
- Communication skills
- Employee discount
- Referral programme
Quick apply
14h
Receptionist
LAH Property Marketing —Reading
- £30,600 a year
- Full-time
- Front desk
- Communication skills
- Employee discount
- Referral programme
Quick apply
4d
Deputy Manager
Pets at Home —Reading
- £28,000 - £31,000 a year
- Weekend availability
- Management
- Customer service
- Leadership
- Annual leave
Reporting Executive
REL Field Marketing —Winnersh
- £25,000 a year
- Full-time
- Organisational skills
- IT
- Annual leave
- Employee discount
6d
Sales Assistant
Futon Company —Reading
- From £26,450 a year
- Weekend availability
- Sales
- Customer service
- Microsoft Office
- Store discount
- Employee discount
Quick apply
10d
Accounts Assistant
PESTUK —Reading
- £27,300 a year
- Weekend availability
- Microsoft Excel
- Customer service
- Administrative experience
- Free parking
- Profit sharing
Quick apply
1d

I want to receive the latest job alerts for business support in reading, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Services Executive

Healthxchange -
Reading

Quick apply

Job details

Up to £30,000 a year

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

Microsoft Office
Organisational skills
IT
Customer support
Communication skills
Time management

Full job description

Customer Services Executive

Location: Reading, Hybrid

Reporting to: Customer Services Manager

Salary: up to £30,000 pa, plus discretionary annual performance bonus

Work schedule: Our Customer Services department is open Monday to Friday 8am to 6pm. Your shift will be scheduled either 8am to 5pm or 9am to 6pm.

About Us:

Founded in 2000, Healthxchange is the leading supplier of medical aesthetic products and services to professionals across the UK & Ireland. Healthxchange proudly partner with award-winning brands including Obagi Medical, Medik8 and Jane Iredale to strategically commercialise their products in market. We currently supply over 9,000 clinics with a full range of products (Skincare, Injectables, Energy-based devices) and services (software & education) to support their 360 business needs. The company offers a dynamic environment for innovation and growth in the medical aesthetic space.

About the role:

We’re looking for a dynamic, people-focused individual to join our Customer Services team and play a key role in delivering outstanding support across phone, email, and live chat. You’ll help create exceptional customer experiences while contributing to the continued success and growth of Healthxchange.

Requirements:

Excellent understanding of what a great customer experience is.
Previous experience in a Customer Support or Contact Centre environment.
Strong organisational skills and able to work to deadlines and deliver results under pressure.
High attention to detail with a focus on quality.
Excellent email writing skills.
Ability to work under pressure in a fast-paced environment, whilst being flexible and adaptable.
Self-motivated, with the ability to work under minimal supervision.
Excellent time management capability.
Proven communication skills, and confident telephone manner.
IT skill such as Microsoft Office and CRM systems (Salesforce desirable)

Responsibilities:

Act as a customer champion, always delivering an excellent customer experience and support with increasing our customer satisfaction and retention.
Take ownership of customer queries, working with internal stakeholders to investigate and provide a full resolution for the customer.
Ensure orders are processed promptly and accurately, adhering to company Standard Operating Procedures and all compliance requirements.
Liaise with external third-party suppliers e.g. delivery companies to investigate and resolve customer delivery issues.
Investigate and respond to customer complaints, providing a resolution in line with customer expectations and in line with company policies.
Ensure customer emails, phone calls and Live Chats are responded to within agreed department response times.
Act as a brand ambassador when interacting with customers, consistently demonstrating high levels of integrity, diligence, and professionalism.
Always act as a team player, working with your colleagues to achieve department goals and objectives.
Maintain accurate records within our customer database and CRM system.
Support with initiatives to upsell or promote HXP’s products or services.
Maintain an up-to-date knowledge of company products and procedures.
Provide support with ad-hoc projects and tasks as required.

Benefits

Company pension, annual performance bonus, 23 days holiday plus bank holidays (and increasing with service), staff discount, staff social events, access to Health Assured EAP.

Healthxchange is committed to creating a diverse and inclusive work environment. We are proud to be an equal opportunity employer, and we welcome and encourage applications from all qualified individuals regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability status, marital status, or any other legally protected status. All employment decisions are based on merit, qualifications, and business needs.

Work Location: Hybrid remote in Reading RG2 0NH

Quick apply

Refine Your Search

business support jobs in reading, eng

Customer Services Executive

Marketing Assistant

Events Operations Coordinator (Part-Time)

Business Administrator

Junior Data Analyst

Payments Administrator

Onsite Engineer - Reading

Part-time HR Manager (Learning & Development/ Organisational Development)

Executive Assistant with Business Development and Marketing Support

Business Analyst

Partnership Administrator

Operational Support Officer

Sustainability and Social Value Consultant

Sales Advisor Rover

Collections Administrator

Receptionist

Deputy Manager

Reporting Executive

Sales Assistant

Accounts Assistant

I want to receive the latest job alerts for business support in reading, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected