Mobility specialist Work, Jobs in Reading, Eng (with Salaries)

Patient Care Coordinator – Be the calm, reliable face that makes every patient feel supported
HT Physio —Farnham
- £26,000 - £30,000 a year
- Full-time
- No experience needed
- Front desk
- In-person
Quick apply
5h
Employment Specialist
The Fedcap Group —Guildford
- £33,048 - £35,535 a year
- Full-time
- Experience working with individuals with disabilities
- Travel
- In-person
- Annual leave
- Employee assistance programme
Quick apply
Specialist Sales Consultant
Reassured —Basingstoke
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Free parking
- Annual leave
Quick apply
Disability & Inclusion Advisor
Buckinghamshire New University —High Wycombe
- £33,951 - £37,694 a year
- Weekend availability
- Hybrid work
- Experience working with individuals with disabilities
- Customer service
- University
- Employee discount
6d
Customer Host - 6 Months FTC
The Fedcap Group —Oxford
- £26,227 a year
- Full-time
- Computer literacy
- Microsoft Office
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
5d
Schedule and Risk Management Specialist
Serco Group —Harwell
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
- Life insurance
- Sick pay
23h
Bespoke Relocation Manager
K2 Corporate Mobility —Guildford
- Full-time
- Hybrid work
- Travel
- Organisational skills
- Communication skills
Quick apply
Support Worker-Female-Reference 03
PREMIUM CARE SOLUTIONS LIMITED —Slough
- Up to £22 an hour
- Part-time
- Driving
- Paediatrics
- In-person
- Paid training
- Annual leave
Quick apply
Learning Support Assistant - Active
Windsor Forest Colleges Group —Maidenhead
- £21,166.19 - £27,284.00 a year
- Full-time
- Maths
- Organisational skills
- Free parking
13d
Highway Survey Site Operative
TRL —Wokingham
- Overtime
- Hybrid work
- Computer literacy
- Construction experience
- In-person
- Flexible schedule
Quick apply
Customer Service Phone Support - Damage Recovery Team
Enterprise Mobility —Aldershot
- £26,450 a year
- Full-time
- Computer skills
- Communication skills
- Time management
Learning Support Assistant - ALS
Windsor Forest Colleges Group —Maidenhead
- £17,161.78 - £18,374.68 a year
- Part-time
- Maths
- Organisational skills
- Free parking
12d
Driver
Northgate Vehicle Hire —Slough
- £29,194 a year
- Customer service
- Employee discount
Quick apply
23h
Project Administration Support
Serco Group —Harwell
- Full-time
- Microsoft Excel
- Analysis skills
- Bachelor's degree
- Life insurance
- Sick pay
17h
Site Security Manager
Wilson James —Reading
- £53,311 a year
- Full-time
- First Aid Certification
- Training & development
- Leadership
- Annual leave
- Employee discount
9d
Senior Healthcare Assistant (Band 3) - Inpatient Unit
St. Michael's Hospice (North Hampshire) —Basingstoke
- £25,760 - £27,476 a year
- Full-time
- Mentoring
- Hospice
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Vision Rehabilitation Specialist
Guide Dogs for the Blind Association —Reading
- £34,805 - £38,388 a year
- Call to connect
- Experience working with individuals with disabilities
- Rehabilitation centre
- Travel
- Annual leave
- Employee discount
Content Acquisition Specialist
Wiley —Oxford
- £25,600.00 - £34,933.33 a year
- Full-time
- Doctoral degree
- Data analysis skills
- English
Retail Operations Learning Specialist (Global)
Primark —Reading
- Training & development
- Communication skills
- Analytics
Bank Therapy Assistant
Hampshire Hospitals NHS Foundation Trust —Basingstoke
- £13.17 an hour
- Weekend availability
- Hospital
- Patient care
- Communication skills
6d

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Patient Care Coordinator – Be the calm, reliable face that makes every patient feel supported

HT Physio
Farnham

Quick apply

Job details

Permanent | Full-time
£26,000 - £30,000 a year
5 hours ago

Benefits

Company pension

Qualifications

Customer communication
Customer service call handling
Inbound customer enquiry call handling
Clinical record keeping
Patient appointment coordination
GCSE
No experience needed
Email software
Patient service
Appointment booking and call handling
Care plan development
Front desk
Patient record updating
Managing patient records
Communication skills
Office experience

Full job description

Help older people get their mobility and independence back by being the calm, reliable face that makes every visit feel easy and supported.

HT Physio is a specialist private physiotherapy clinic in Farnham focused on helping older people avoid surgery, stay active, and keep doing the things they love. Thousands of patients have trusted us, and our clinic is growing. This role is a key part of keeping our standards high as we grow.

If you’re exceptional with people, organised, comfortable talking on the telephone and aligned with our core values, we want to hear from you.

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Role

You’ll be the first person many patients meet in the clinic and the one who makes sure their experience is smooth from first enquiry to the end of their plan of care.

Your job in one sentence: make every patient feel welcomed, looked after, and clear on what happens next, while keeping the diary running like clockwork.

This role exists to:

· Turn enquiries into booked assessments.

· Turn assessments into full plans of care.

· Keep patients on track so they complete their treatment and stay with us when ongoing care is right for them.

· Make sure every patient (and potential patient) feels supported, taken care of and made to feel at ease.

This is a full-time role (5 days a week on site), with clear room to grow as the clinic scales.

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Responsibilities

Patient experience & front of house

· Warmly welcome patients and visitors, making the clinic feel calm, organised, and professional.

· Be the first point of contact on the phone and email: answer queries, reassure nervous patients, and guide them to the right next step.

· Help anxious or frustrated patients feel heard and supported, then route issues to the right clinician when needed.

Scheduling & coordination

· Manage the clinic diary: book, reschedule, and confirm appointments for three physios.

· Proactively fill gaps in the diary and manage waiting lists.

· Run reminder processes (calls/texts/emails) to reduce late cancellations and no-shows.

· Coordinate follow-up bookings so patients always leave with their next appointment in place.

Treatment plan support & follow-up

· After initial assessments, support patients to book recommended plans of care and understand what to expect.

· Make check-in calls to patients who cancel or go quiet, with the goal of getting them back on track when appropriate.

· Support conversations around our Year of Care Club and other suitable services, always in a respectful, non-pushy way.

Admin & clinic operations

· Take payments, issue receipts, and handle basic billing queries.

· Keep patient records accurate and up to date in our practice software.

· Help keep the clinic environment tidy, prepared, and running on time.

· Note recurring issues and suggest simple improvements to front-desk and follow-up processes.

---

Requirements

· 1–3 years in a customer-facing role (clinic reception, healthcare admin, hospitality, retail, or similar – medical experience NOT necessary).

· Confident and warm in person and on the phone, especially with older people.

· Strong written communication: clear, calm, polite, never patronising.

· Highly organised: able to manage multiple clinicians’ diaries, calls, and follow-ups without things slipping.

· Comfortable with basic tech: email, calendars, and practice software (we train you on our exact systems).

· High ownership: when you say “I’ve got it,” you take it through to resolution, including follow-up.

· Coachable and growth-minded: open to feedback and happy to practise calls and scenarios until you’re excellent.

---

Results you own

You are successful when:

· Enquiries are responded to quickly and professionally, and a high percentage turn into booked assessments.

· Show-up rates for assessments and follow-up sessions are high, with reduced avoidable cancellations and no-shows.

· Patients feel clearly guided through their first 4–6 weeks of care and know what happens next.

· Diary utilisation for the physios stays high without feeling chaotic.

· Patient feedback on front-desk experience is consistently excellent, reflected in reviews and NPS scores.

If this role did not exist, patients would feel less supported, more people would slip through the cracks, and more treatment plans would be cut short.

---

Your path here

We are upfront about progression. This role is designed to grow as you do:

· Months 0–12 – Patient Care Coordinator. Master front of house, phones, diary management, and follow-up. Learn our patients, our systems, and our care pathways.

· Months 12–24+ – Senior PCC / Front Desk Lead. Take ownership of key metrics (show-up rate, cancellations, enquiry conversion), help train new team members, and improve processes.

Progression depends on performance, not time served.

---

Schedule

· 5 days per week, in our Farnham clinic (GU9).

· Specific days/hours to be agreed

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Compensation

· Competitive, pro-rated pay based on experience and skills.

· Performance-related bonus tied to patient experience and key front-desk metrics, with clear mechanics so you always know how to be successful.

(Exact figures to be confirmed during the hiring process.)

---

Other benefits

· Direct mentorship from the founder, front desk manager and senior physios – you work with the people running the clinic, not three layers removed.

· A clear development path as outlined above.

· The chance to see, first-hand, how excellent front-desk work transforms patient outcomes.

· Discounted or complimentary access to selected HT Physio services for you and/or a close family member (details discussed at offer stage).

· Work that matters: you’ll see real patients regain confidence, mobility, and independence because you helped them stay on track.

---

Core Values

Our core values are the heart of this clinic. They guide how we behave with patients and with each other.

Personal Ownership
If you say “I’ve got it,” you take it all the way to resolution. You don’t pass the buck or let things get ignored in the inbox.

Continuous Improvement
You look for patterns in patient issues and help us fix them at the root. You suggest better ways to book, follow up, and delight patients over time.

Play to Win
We care about outcomes, not busyness. The score is patient activation, satisfaction, and completion of care – and you show up each day to move those numbers.

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How to apply

To apply, send:

· Your CV

· A link to a 60-second selfie video (on your phone is fine) explaining why you want this role at HT Physio and what you would bring to the team

Here: https://careers.ht-physio.co.uk/pcc-careers

Pay: £26,000.00-£30,000.00 per year

Benefits:

Company pension

Work Location: In person

Quick apply

Refine Your Search

mobility specialist jobs in reading, eng

Patient Care Coordinator – Be the calm, reliable face that makes every patient feel supported

Employment Specialist

Specialist Sales Consultant

Disability & Inclusion Advisor

Customer Host - 6 Months FTC

Schedule and Risk Management Specialist

Bespoke Relocation Manager

Support Worker-Female-Reference 03

Learning Support Assistant - Active

Highway Survey Site Operative

Customer Service Phone Support - Damage Recovery Team

Learning Support Assistant - ALS

Driver

Project Administration Support

Site Security Manager

Senior Healthcare Assistant (Band 3) - Inpatient Unit

Vision Rehabilitation Specialist

Content Acquisition Specialist

Retail Operations Learning Specialist (Global)

Bank Therapy Assistant

I want to receive the latest job alerts for mobility specialist in reading, eng

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