Reading borough council Work, Jobs in Reading, Eng (with Salaries)

Customer Fulfillment Center Advisor
Reading Borough Council —Reading
- £28,142 - £33,699 a year
- Full-time
- Customer service
- Communication skills
4d
School Receptionist & Administrator - The Hill Primary School
Reading Borough Council —Reading
- £19,017 - £20,624 a year
- Part-time
- Microsoft Excel
- IT
- School
4d
Community Connector
British Red Cross —Reading
- £25,541 - £27,200 a year
- Communication skills
- Annual leave
- Flexitime
6d
Highways and Drainage Operative
Reading Borough Council —Reading
- £28,142 - £33,699 a year
- Full-time
- Construction experience
11d
Digital Communications and Marketing Assistant
Reading Borough Council —Reading
- £25,949 - £31,022 a year
- Full-time
- Organisational skills
- Marketing
6d
Teaching Assistant - Caversham Primary School
Reading Borough Council —Reading
- £16,091 - £17,451 a year
- Part-time
- School
9d
Library Weekend Adviser(s)
Royal Borough of Windsor and Maidenhead —Maidenhead
- £25,706 - £27,306 a year
- Part-time
- Free parking
- Annual leave
9d
Energy Support Officer
Reading Borough Council —Reading
- £33,699 - £39,152 a year
- Full-time
- Customer service
- Microsoft Office
- IT
2d
Registrar
Wokingham Borough Council —Wokingham
- £36,363 - £39,862 a year
- Weekend availability
- Communication skills
- Annual leave
- Employee assistance programme
11d
Social Care Coordinator - Advice and Wellbeing Hub
Reading Borough Council —Reading
- £28,142 - £33,699 a year
- Full-time
- Hybrid work
5d
Senior Highways and Drainage Operative
Reading Borough Council —Reading
- £33,699 - £36,363 a year
- Overtime
- Maintenance
- Supervising experience
- Communication skills
11d
Welfare Assessment Advisor
Wokingham Borough Council —Wokingham
- £28,598 - £31,023 a year
- Full-time
- Remote
- Microsoft Word
- Microsoft Outlook
- Customer service
- Annual leave
- Employee assistance programme
6d
Education Navigator - CSPoA
Reading Borough Council —Reading
- £39,152 - £41,771 a year
- Full-time
- No degree
- IT
- Communication skills
Residential Childcare Practitioner - Casual - Stable Loving Homes
Reading Borough Council —Reading
- £13.45 an hour
- Part-time
- Care plans
KS1 Teaching Assistant - Southcote Primary School
Reading Borough Council —Reading
- £17,847 a year
- Part-time
- English
- School
10d
Network Services Co-ordinator - Highways & Traffic Services
Reading Borough Council —Reading
- £39,152 - £44,075 a year
- Full-time
- Hybrid work
- AutoCAD
- Engineering
- Organisational skills
13d
Housing Income Recovery Officer
Reading Borough Council —Reading
- £32,061 - £36,363 a year
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
Healthcare Assistant
Optalis —Wokingham
- £12.85 an hour
- Full-time
- Nursing home
- Communication skills
- Paid training
- Annual leave
Casual Instructor at Dinton Activity Centre
Wokingham Borough Council —Wokingham
- £13.26 an hour
- Weekend availability
- School
- Teaching
- Annual leave
- Flexible schedule
Residential Childcare Practitioner - Stable Loving Homes
Reading Borough Council —Reading
- £29,841 - £35,675 a year
- Weekend availability
- Care plans
- Annual leave
- Employee discount

I want to receive the latest job alerts for reading borough council in reading, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

reading borough council jobs near reading, eng

Customer Fulfillment Center Advisor

Reading Borough Council -
Reading

Apply Now

Job details

Full-time
£28,142 - £33,699 a year
4 days ago

Benefits

Season ticket loan
Company pension
Car scheme

Qualifications

Customer service
Communication skills

Full job description

location_on

Reading

14/07/2026

Customer Fulfillment Center Advisor

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Job details

Salary

£28,142 - £33,699 Per Year

Contractual hours

Basis

Full time

Region

Permanent / Full-Time

Job category/type

Customer Services

Date posted

07/07/2026

Job reference

RES0818

Job description

The Customer Fulfilment Centre (CFC) Advisor is a crucial service delivery role in the Customer Fulfilment Centre which assists by providing high performing, effective and consistent services to residents, businesses and partners.

We seek the best talent from the widest pool of people as diversity and inclusion is the key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities.

About the role

Your role will be varied, and you will deal with a range of enquiries face to face, over the telephone, by email and text messaging.

You will be required to:

Provide excellent customer service by giving accurate and up to date advice

Understand the needs of customers and handling difficult situations in a sensitive way

Use several systems to input and extract information, so experience of using a variety of computer packages is desirable

About you

You must have experience of working in a Call Centre environment and working as part of a team to provide the best possible customer service.

You will have good communication skills and have the ability to deal with a broad range of customer enquiries.

You will have a high degree of self-motivation and initiative and fit comfortably in a fast-paced and busy Customer Fulfilment Centre.

Experience of using a variety of computer packages in order to extract and input customer and other information

You’ll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you’ll also be part of Team Reading, playing your personal part in making Reading a successful and vibrant place.

Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success. Our values and behaviours guide how we will achieve this:

Work Together as one team - work collaboratively, with each other and with our partners, and demonstrate the Team Reading values in everything we do

Drive Efficiency - show initiative, be adaptable to change and put forward ideas to help improve delivery and efficiency. Take responsibility for our own learning and development and for reaching our potential

Be Ambitious - be demanding of our own performance – striving to be even better – and be prepared to engage with and challenge leaders in a constructive and positive way

Make a Difference to Reading - maintain the highest levels of customer service and be flexible and willing to provide the services needed at the time they are needed

Our offer

We offer a supportive environment to grow and develop your career with the opportunity to put your ideas across. Innovation and ambition is strongly encouraged, and you’ll get a great feel for that working in our friendly and collaborative environment.

A competitive salary alongside a range of benefits including:

Generous holiday entitlement - 25 days holiday each year plus bank holidays - rising to 33 days after 10 years' service, with the option to buy additional leave

A wide range of flexible working opportunities

Modern working environment at the Civic Offices in the heart of Reading

Local Government Pension Scheme (LGPS)

On-site day nursery (Kennet Day nursery) rated outstanding by Ofsted, and a salary sacrifice scheme to help lower the cost of your nursery fees

Season Ticket Loan - to help with the cost of your rail/ bus journey, to & from work

Lease car salary sacrifice scheme allowing you to lease a brand new, greener car for three years. The monthly fee includes insurance, servicing and road tax

For more information on this position please contact Ben Shiell, Customer Fulfilment Centre Operations Manager at [email protected]

Closing Date:Tuesdya 14th July 2026

Interview Date: To be confirmed

Customer Fulfillment Center Advisor

Apply Now

Refine Your Search

reading borough council jobs in reading, eng

Customer Fulfillment Center Advisor

School Receptionist & Administrator - The Hill Primary School

Community Connector

Highways and Drainage Operative

Digital Communications and Marketing Assistant

Teaching Assistant - Caversham Primary School

Library Weekend Adviser(s)

Energy Support Officer

Registrar

Social Care Coordinator - Advice and Wellbeing Hub

Senior Highways and Drainage Operative

Welfare Assessment Advisor

Education Navigator - CSPoA

Residential Childcare Practitioner - Casual - Stable Loving Homes

KS1 Teaching Assistant - Southcote Primary School

Network Services Co-ordinator - Highways & Traffic Services

Housing Income Recovery Officer

Healthcare Assistant

Casual Instructor at Dinton Activity Centre

Residential Childcare Practitioner - Stable Loving Homes

I want to receive the latest job alerts for reading borough council in reading, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected