Security managed service Work, Jobs in Reading, Eng (with Salaries)

Service Desk Manager
EA-RS Group —High Wycombe
- £40,000 - £50,000 a year
- Weekend availability
- Customer service
- Supervising experience
- Team management
Quick apply
7d
Site Security Manager
Wilson James —Reading
- £53,311 a year
- Full-time
- First Aid Certification
- Training & development
- Leadership
- Annual leave
- Employee discount
10d
Intelligence Processor
Surrey Police —Woking
- £26,875 - £29,670 a year
- Full-time
- Computer literacy
- Data entry
- Typing
- Annual leave
- Employee discount
Aviation Security Agent
Wilson James —Slough
- £15.16 - £18.95 an hour
- 12 hour shift
- Computer literacy
- Forklift
- First Aid Certification
- Annual leave
- Employee discount
Systems & Database Administrator
More House School —Farnham
- £45,000 - £50,000 a year
- 8 hour shift
- IT
- In-person
- School
Quick apply
Aviation Security Agent
Mitie —Hounslow
- Customer service
- Communication skills
7d
2nd Line Engineer - Yateley
Arc —Yateley
- £30,000 - £40,000 a year
- Computer networking
- SharePoint
- Training & development
IT Support Technician
Techex —Bracknell
- Full-time
- Microsoft Outlook
- Computer networking
- In-person
- Work from home
Quick apply
10d
Business Development Manager – IT, Cyber Security & AI Governance
Intouch Tech (UK) —Farnborough
- £30,000 - £45,000 a year
- Full-time
- No experience needed
- Business development
- Free parking
- Referral programme
Quick apply
Security Supervisor Days
Wilson James —Reading
- £14.58 an hour
- Weekend availability
- Communication skills
- Annual leave
- Employee discount
21h
Functional Assessor
Serco Group —Slough
- £47,000 - £50,000 a year
- Full-time
- Hybrid work
- IT
- Communication skills
- Work from home
- Employee assistance programme
Security Officer
Wilson James —Abingdon
- £15.20 an hour
- Weekend availability
- Communication skills
- Annual leave
- Employee discount
Saturday Sales Consultant
LRG —High Wycombe
- £15 an hour
- Part-time
- Customer service
- Communication skills
- Employee discount
Quick apply
Service Delivery Manager
Nomios —Basingstoke
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- CRM software
- English
- Continuous improvement
Quick apply
Postroom operative
Wilson James —Abingdon
- £13.48 an hour
- Full-time
- Customer service
- Computer literacy
- First Aid Certification
- Annual leave
- Employee discount
Administration Team Leader
FedBucks Ltd —Princes Risborough
- £28,000 - £32,000 a year
- Full-time
- Microsoft Powerpoint
- Administrative experience
- Supervising experience
- Free parking
- Health & wellbeing programme
Quick apply
IT Support Technician
Intouch Tech (UK) —Farnborough
- £30,000 - £35,000 a year
- Full-time
- Microsoft Outlook
- Travel
- Computer networking
- Free parking
- Work from home
Quick apply
8d
Functional Assessor-Health Assessment Advisory Service
Serco Group —Frimley
- £40,000 - £42,000 a year
- Full-time
- Hybrid work
- IT
- Communication skills
- Work from home
- Employee assistance programme
Night Auditor
The Relais Henley- Front of House —Henley on Thames
- Up to £13.58 an hour
- Night shift
- Hotel
- Annual leave
- Employee discount
Quick apply
Loader
Serco Plc —Basingstoke
- £26,509.50 a year
- Full-time
- Customer service
- Employee assistance programme
3d

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Service Desk Manager

EA-RS Group -
High Wycombe

Quick apply

Job details

Permanent | Full-time
£40,000 - £50,000 a year
7 days ago

Benefits

Company pension

Qualifications

Customer service
GCSE
Process improvement
Supervising experience
Team management
Planned Preventative Maintenance (PPM) implementation
Employee performance appraisals
Management reporting
Communication skills
Planned maintenance

Full job description

Based in High Wycombe, we are recruiting for a Document Service Desk Manager to join our hugely successful team.

Job Summary:

Manage a team of engineering administrators and oversea delivery of customer requirements (KPI). Managing the service centre for the Company.

Core Responsibilities:

1. Working with Regional Service Managers to ensure smooth running of service department

2. Managing the service centre administrators, by directing, organising and coordinating the day-to-day servicing and maintenance requirements across all disciplines to ensure customer requirements are met.

3. Identify any opportunities to improve service delivery methods and procedures and implementing these.

4. Highlighting training needs and requesting relevant training

5. Ensure intruder alarms are managed efficiently and effectively

6. Recruitment for service centre as and when required.

7. Monitoring the work streams, review and evaluate work for all service centre team.

8. Review and manage outstanding service and maintenance reports which is completed by service centre team.

9. Provide regular reports to Operations Manager for collating information for board meeting.

10. Monitoring and analysing KPI (Key Performance Indicators) and ensuring these are met monthly for all customers.

11. Ensuring Operations Manager is kept up to date with service department performance.

12. Carrying out one to one meeting with administrators (when required)

13. Attend monthly meetings with customers to discuss performance

14. Appraisals

15. Regular team meetings

16. Update reports required for weekly service department meeting with Operations Manager

Key Competencies of experienced jobholder

· Extensive experience of co-ordinating reactive and planned preventative maintenance services support and solutions.

· A systematic approach to solving complex problems.

· Strong attention to detail and able to identify errors swiftly.

· Highly effective verbal/written communication.

· A professional and high level of interpersonal skills at all levels.

· Able to deal with all members of staff, clients and suppliers in a professional manner.

Experience

· Proven experience in the industry along with a track record to demonstrate competence is essential.

· Able to work under pressure and prioritise workloads, maintaining excellent levels of customer service at all times.

· Ability to work well on your own or as part of a team.

Please call David on 07771 760902 for more information, (my phone is on 7:30am to 10pm, including weekends).

Who are we?

EA-RS has a turnover in excess of £100million and leads the industry with 6 Centres of Excellence, consolidating a dangerously fragmented fire and security market. A multi-service specialist providing complete fire safety, security and compliance turn-key solutions provide clients with a unique one solution offering, enabling evidence-based digitized asset management.

EA-RS will be the first in the UK to have a fully developed online training system and physical academy, sponsored by leading industry bodies, including the FIA and manufacturers to develop technical, moral, and ethical competency for life safety.

EA-RS’s aim is to develop and deliver tomorrow’s market leading fire safety, security and compliance standards, today.

Job Types: Full-time, Permanent

Pay: £40,000.00-£50,000.00 per year

Benefits:

Company pension

Education:

GCSE or equivalent (preferred)

Work Location: In person

Quick apply

Refine Your Search

security managed service jobs in reading, eng

Service Desk Manager

Site Security Manager

Intelligence Processor

Aviation Security Agent

Systems & Database Administrator

Aviation Security Agent

2nd Line Engineer - Yateley

IT Support Technician

Business Development Manager – IT, Cyber Security & AI Governance

Security Supervisor Days

Functional Assessor

Security Officer

Saturday Sales Consultant

Service Delivery Manager

Postroom operative

Administration Team Leader

IT Support Technician

Functional Assessor-Health Assessment Advisory Service

Night Auditor

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