Part Time Receptionist
Crowne Plaza Reading —Reading
- £10.85 - £12.71 an hour
- Weekend availability
- Hotel
- Organisational skills
- Front desk
- Employee assistance programme
- Employee discount
Quick apply
Receptionist
Hamberley Care Homes —Reading
- £13.50 an hour
- Part-time
- Microsoft Word
- Hotel
- Organisational skills
- Free parking
- Employee assistance programme
Receptionist
Castle Royle Golf and Country Club —Reading
- £8.00 - £12.71 an hour
- Weekend availability
- Front desk
- Guest services
- Free parking
- Employee assistance programme
10d
Receptionist
Stoke Place Hotel —Slough
- Part-time
- Hotel
- Front desk
- Employee assistance programme
- Employee discount
Quick apply
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The Retreat Elcot Park —Newbury
- Part-time
- Hotel
- Front desk
- Communication skills
- Referral programme
Quick apply
11d
Front Desk Receptionist
Four Seasons —Hook
- Weekend availability
- Hotel
- Organisational skills
- Front desk
Hotel Receptionist
Cliveden House —Maidenhead
- £31,743 a year
- Full-time
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- Annual leave
- Employee assistance programme
Quick apply
4d
Receptionist (Casual Hours)
Oxford Belfry Hotel & Spa —Thame
- £13.00 - £13.39 an hour
- Bar
- Hotel
- Conflict management
- Free parking
- Employee assistance programme
Quick apply
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Fredrick's Hotel, Restaurant & Spa —Maidenhead
- £12.71 an hour
- Full-time
- English
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- Front desk
- Free parking
- Employee discount
Quick apply
12d
Receptionist
The Sir Christopher Wren Hotel —Windsor
- £27,000 a year
- Weekend availability
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- Organisational skills
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- Employee assistance programme
- Employee discount
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Receptionist - Full Time
Radisson Hotel Group —West Drayton
- Full-time
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Receptionist - Bank
Hamberley Care Homes —West Byfleet
- £13.60 an hour
- Microsoft Word
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- Organisational skills
- Free parking
- Employee assistance programme
11d

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Answer telephone calls, emails, and guest enquiries promptly and professionally. Crowne Plaza Reading East is a modern, luxury 4-star hotel offering stylish…
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Part Time Receptionist

Crowne Plaza Reading -
Reading

Quick apply

Job details

Zero hours contract
£10.85 - £12.71 an hour

Benefits

Employee assistance programme
Employee discount

Qualifications

Guest check-in and check-out
Guest relations
Hotel and accommodations experience
Organisational skills
Front desk
Guest services telephone call handling
Communication skills
Hotel front office operations

Full job description

Part Time Receptionist

Location Description

Crowne Plaza Reading East is a modern, luxury 4-star hotel offering stylish bedrooms, the 2 AA Rosette Caprice Restaurant & Terrace, Monty’s Bar & Lounge, and the Esprit Wellness & Spa with pool, gym, and treatment facilities.

The hotel also features state-of-the-art meetings and events spaces for up to 260 delegates and is conveniently located near the M4 and Winnersh Triangle station, with easy access to Reading, Heathrow, Windsor Castle, and Legoland.

Job Description

We are looking for a friendly, professional, and customer-focused Receptionist to join our Front Office team. As the first point of contact for our guests, you will play a vital role in creating a warm welcome and delivering exceptional service throughout every stage of the guest journey.

Key Responsibilities

Welcome guests in a friendly and professional manner, creating a positive first impression.
Manage guest check-ins and check-outs efficiently using the hotel's property management system.
Handle reservations, amendments, and cancellations accurately.
Answer telephone calls, emails, and guest enquiries promptly and professionally.
Process payments and maintain accurate guest accounts.
Provide guests with information about the hotel, local attractions, and services.
Resolve guest queries and concerns promptly, escalating issues where appropriate.
Coordinate with housekeeping, maintenance, and other departments to ensure a seamless guest experience.
Maintain the reception area to a high standard of cleanliness and presentation.
Follow hotel policies and procedures, including data protection, health and safety, and security requirements.

What We're Looking For

Previous experience in a hotel reception or customer service role is desirable but not essential, as full training may be provided.
Excellent communication and interpersonal skills.
A friendly, positive, and professional approach to customer service.
Strong organisational skills with the ability to multitask in a fast-paced environment.
Good computer literacy and confidence using booking or property management systems.
A flexible approach to working shifts, including evenings, weekends, and public holidays.
A team player with excellent attention to detail and a commitment to delivering outstanding guest experiences.

Troo Benefits

Food & Beverage Discounts: Calling all foodies! Enjoy mouthwatering discounts at our restaurants and bars.
Employee Discount Rates: As a TROO Hospitality team member, you get exclusive access to unbeatable travel discounts at our hotels and across the IHG portfolio. Extend the adventure to your loved ones with Friend and Family Rates, making your travel dreams a reality at unbeatable prices.
Employee Assistance Programme: We care about your well-being, which is why we offer an Employee Assistance Programme to provide support and guidance when life throws its curveballs. Consider it your trusty sidekick in times of need.

Quick apply

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