Technical support engineer Work, Jobs in Reading, Eng (with Salaries)

Onsite Engineer - Reading
Freestyle TS Ltd —Reading
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- Windows
- Work from home
Quick apply
2d
Technical Support Engineer (US hours)
proventeq —Reading
- Hybrid work
- Azure
- DevOps
- Maintenance
Heating Industry Technical Helpdesk Engineer
Navien Ltd —Guildford
- £32,000 - £40,000 a year
- Full-time
- Plumbing
- IT
- In-person
- Employee discount
- Bereavement leave
Quick apply
14d
Technical Support Engineer
Aspen Technology —Reading
- Engineering
- English
- Master's degree
Regional End User Technical Support Engineer
NHS Blood and Transplant —Oxford
- £32,073 - £39,043 a year
- Weekend availability
- Windows
- Microsoft Office
- Driving
- Annual leave
- Employee assistance programme
10h
Senior Technical Support Engineer
Water Technologies - Elga —Stokenchurch
- Full-time
- Hybrid work
- Engineering
- Travel
- IT
- Annual leave
- Employee discount
Quick apply
Energy Storage Technical Support Engineer-UK
BYD Europe —Hounslow
- Full-time
- Hybrid work
- Customer service
- Engineering
- Maintenance
1st Line Engineer - Yateley
Arc —Yateley
- Azure
- Customer service
- Windows
First Line Technical Support Engineer
Krome Technologies Ltd —Chertsey
- £24,000 - £30,000 a year
- Weekend availability
- Azure
- English
- Microsoft Office
- Free parking
- Annual leave
Quick apply
Energy Storage Technical Support Engineer
BYD Europe —Hounslow
- Overtime
- Microsoft Outlook
- Word processing
- Maintenance
First Line Technical Support Engineer (Shift Patterns)
Krome Technologies Ltd —Chertsey
- £24,000 - £30,000 a year
- Full-time
- English
- Microsoft Office
- Travel
- Free parking
- Annual leave
Quick apply
Sr. Premium Support Engineer - Identity & Access Management (IAM)
OpenText —Reading
- Azure
- Oracle
- Java
ICT Senior Infrastructure Engineer
Oxford City Council —Oxford
- £53,527 a year
- Full-time
- Azure
5d
2nd Line Technical Support Engineer
APCOA PARKING (UK) LTD —Uxbridge
- Up to £30,000 a year
- Weekend availability
- Windows
- SharePoint
- Communication skills
Quick apply
Broadcast Engineer - Support
Techex —Bracknell
- Full-time
- Azure
- AWS
- Computer networking
- Work from home
Quick apply
Customer Support Engineer
Unily —Godalming
- Full-time
- Hybrid work
- AI
Quick apply
Technical Support Senior Engineer, Chiller
Mitsubishi Heavy Industries Air Conditioning Europe —Uxbridge
- Full-time
- Microsoft Powerpoint
- AutoCAD
- Microsoft Excel
End User Computing Engineer - Police Staff - ICT - Counter Terrorism Policing South East
Counter Terrorism Policing —Newbury
- £40,078 a year
- Full-time
- Travel
- Communication skills
- Flexible schedule
7d

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Onsite Engineer - Reading
Freestyle TS Ltd —Reading
As part of our growth, we are looking for an onsite engineer with a track record of maintaining exceptional levels of customer satisfaction and consistently…
£30,000 - £35,000 a year
Quick apply
2d
IT Support Engineer
VITS Ltd —London
At least 2 years of experience on a service desk and on-site user support. You'll occasionally visit customer sites to deliver high-quality service,…
£27,000 - £33,000 a year
Quick apply
14h

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technical support engineer jobs near reading, eng

Onsite Engineer - Reading

Freestyle TS Ltd
Reading

Quick apply

Job details

Full-time
£30,000 - £35,000 a year
2 days ago

Benefits

Company pension
Work from home

Qualifications

Software troubleshooting
Customer service
Windows
Technical support
IT support
Organisational skills
IT
Communication skills
Time management

Full job description

Onsite IT Engineer – Reading, Berkshire

Job Summary

Freestyle TS is a growing MSP with an exciting future, delivering the best customer service experience to our clients. As part of our growth, we are looking for an onsite engineer with a track record of maintaining exceptional levels of customer satisfaction and consistently completing support tickets accurately and efficiently.

You will take ownership of day-to-day IT support at the client’s Reading office, providing onsite technical support, managing tickets, and maintaining IT and AV systems.

A key part of the role is working closely with the client’s nominated point of contact, providing regular updates on issues, priorities, and planned work. You will act as their primary IT liaison onsite while ensuring a high standard of service is maintained across all users.

The role is split between onsite work in Reading and some Freestyle office working, depending on business needs.

Key Responsibilities

Act as the primary onsite IT representative for the client
Provide face-to-face support to end users
Work closely with the client’s nominated point of contact, providing regular updates and managing priorities
Log, manage and resolve tickets using a web-based system
Troubleshoot and support hardware, software and AV issues
Install and configure IT equipment and applications
Escalate issues to internal teams or vendors where required
Maintain accurate records, stock levels and asset information
Support ongoing maintenance and improvements across the IT environment
Work closely with internal technical teams to ensure seamless service delivery

Candidate Profile

You’ll be confident working in a customer-facing IT support role and comfortable acting as the onsite representative for a key client.

Strong communication skills are essential, as you will work directly with the client’s nominated contact and end users on a daily basis.

We’re looking for someone who is proactive, takes ownership, and enjoys solving technical problems while delivering excellent customer service.

Essential Experience

Experience in an IT support or onsite technician role
Strong customer service and communication skills
Experience working directly with customer stakeholders or nominated contacts
Knowledge of Microsoft Windows, Microsoft 365 and common business systems
Ability to troubleshoot hardware, software and AV issues
Experience using a ticketing system
Good organisational and time management skills

Key Skills

IT Support, Onsite Support, Customer Service, Microsoft 365, Windows, Troubleshooting, Hardware, Software, AV, Ticketing Systems, Communication, Problem Solving

Additional Information

Full-time, Monday–Friday
Hybrid working (onsite in Reading with some Freestyle office working)
Company pension
Bonus scheme

Job Type: Full-time

Pay: £30,000.00-£35,000.00 per year

Benefits:

Company pension
Work from home

Work Location: Hybrid remote in Reading RG1 1AZ

Quick apply

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technical support engineer jobs in reading, eng

Onsite Engineer - Reading

Technical Support Engineer (US hours)

Heating Industry Technical Helpdesk Engineer