User experience Work, Jobs in Reading, Eng (with Salaries)

Onsite Engineer - Reading
Freestyle TS Ltd —Reading
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- Windows
- Work from home
Quick apply
11d
IT Intern (Part-time)
Imprivata —Uxbridge
- £19 - £20 an hour
- Part-time
- Customer service
- Windows
- Microsoft Office
Pharmacy Colleague
ASDA —Reading
- £13.10 an hour
- Part-time
- Computer skills
- Annual leave
- Employee assistance programme
User Engagement and Experience Librarian
Buckinghamshire New University —High Wycombe
- £33,951 - £37,694 a year
- Weekend availability
- Hybrid work
- Supervising experience
- University
- Presentation skills
- Employee discount
9d
Online News Reporter - Bucks Free Press & Reading Chronicle
Newsquest Media Group —Reading
- Full-time
- Hybrid work
- Employee discount
Quick apply
14d
Operational Support Officer
HM Courts and Tribunals Service —Reading
- £25,582 a year
- Full-time
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
11d
Diagnostic Imaging Assistant (Bank)
Circle Health Group —Reading
- Up to £12.71 an hour
- Part-time
- Hospital
- Customer service
- Nursing
- Annual leave
Customer and User Experience Architect
Association for Project Management —Princes Risborough
- £38,000 - £42,000 a year
- Full-time
- Hybrid work
- Free parking
- Annual leave
Quick apply
User Services Specialist
ECMWF —Reading
- £76,384 - £91,754 a year
- Hybrid work
- English
- C++
- Bachelor's degree
4d
Operational Support Officer
HM Courts & Tribunal Service —Reading
- £20,001 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
11d
Sport Advisor
Decathlon UK —Reading
- Part-time
- Communication skills
Specialist IT Services and Support II
Hollister Europe Limited —Winnersh
- £40,000 - £48,000 a year
- Customer service
- Windows
- Analysis skills
- Annual leave
- Employee assistance programme
14d
Housekeeping Team Member
Premier Inn —Reading
- Up to £13.06 an hour
- Part-time
- No experience needed
- Hotel
- Employee discount
Quick apply
SAP Data Analyst Intern
Ingnity —Maidenhead
- £1,000 - £1,500 a month
- Full-time
- Hybrid work
- Data analysis skills
- SQL
- IT
Quick apply
11d
IT Support Technician
Palace International Ltd. (trading as Spectro | Jet-Care) —Odiham
- £25,000 - £35,000 a year
- Full-time
- Computer Science
- Software troubleshooting
- Customer service
- Free parking
- Annual leave
Quick apply
3d
Splunk Admin
Devopster IT Consultants —Reading
- £300 - £350 a day
- Temporary
- Hybrid work
- Azure
- AWS
- Scripting
Quick apply
7h
Service Desk Analyst
Fujitsu —Bracknell
- Full-time
- Customer service
- Windows
- In-person
- Annual leave
- Employee assistance programme
IT Service Desk Analyst
Oxford Health NHS Foundation Trust —Oxford
- £28,392 - £31,157 a year
- Full-time
- Remote
- Continuous improvement
- Annual leave
- Employee assistance programme
11d
Full-time Outdoor sports Sport Advisor (Sales Assistant)
Decathlon UK —Reading
- Part-time
- Communication skills
Junior Helpdesk Support Technician
Techtronic Industries GmbH (TTI) —Maidenhead
- Full-time
- Microsoft Excel
- Customer service
- Computer literacy

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Onsite Engineer - Reading

Freestyle TS Ltd
Reading

Quick apply

Job details

Full-time
£30,000 - £35,000 a year
11 days ago

Benefits

Company pension
Work from home

Qualifications

Software troubleshooting
Customer service
Windows
Technical support
IT support
Organisational skills
IT
Communication skills
Time management

Full job description

Onsite IT Engineer – Reading, Berkshire

Job Summary

Freestyle TS is a growing MSP with an exciting future, delivering the best customer service experience to our clients. As part of our growth, we are looking for an onsite engineer with a track record of maintaining exceptional levels of customer satisfaction and consistently completing support tickets accurately and efficiently.

You will take ownership of day-to-day IT support at the client’s Reading office, providing onsite technical support, managing tickets, and maintaining IT and AV systems.

A key part of the role is working closely with the client’s nominated point of contact, providing regular updates on issues, priorities, and planned work. You will act as their primary IT liaison onsite while ensuring a high standard of service is maintained across all users.

The role is split between onsite work in Reading and some Freestyle office working, depending on business needs.

Key Responsibilities

Act as the primary onsite IT representative for the client
Provide face-to-face support to end users
Work closely with the client’s nominated point of contact, providing regular updates and managing priorities
Log, manage and resolve tickets using a web-based system
Troubleshoot and support hardware, software and AV issues
Install and configure IT equipment and applications
Escalate issues to internal teams or vendors where required
Maintain accurate records, stock levels and asset information
Support ongoing maintenance and improvements across the IT environment
Work closely with internal technical teams to ensure seamless service delivery

Candidate Profile

You’ll be confident working in a customer-facing IT support role and comfortable acting as the onsite representative for a key client.

Strong communication skills are essential, as you will work directly with the client’s nominated contact and end users on a daily basis.

We’re looking for someone who is proactive, takes ownership, and enjoys solving technical problems while delivering excellent customer service.

Essential Experience

Experience in an IT support or onsite technician role
Strong customer service and communication skills
Experience working directly with customer stakeholders or nominated contacts
Knowledge of Microsoft Windows, Microsoft 365 and common business systems
Ability to troubleshoot hardware, software and AV issues
Experience using a ticketing system
Good organisational and time management skills

Key Skills

IT Support, Onsite Support, Customer Service, Microsoft 365, Windows, Troubleshooting, Hardware, Software, AV, Ticketing Systems, Communication, Problem Solving

Additional Information

Full-time, Monday–Friday
Hybrid working (onsite in Reading with some Freestyle office working)
Company pension
Bonus scheme

Job Type: Full-time

Pay: £30,000.00-£35,000.00 per year

Benefits:

Company pension
Work from home

Work Location: Hybrid remote in Reading RG1 1AZ

Quick apply

Refine Your Search

user experience jobs in reading, eng

Onsite Engineer - Reading

IT Intern (Part-time)

Pharmacy Colleague

User Engagement and Experience Librarian

Online News Reporter - Bucks Free Press & Reading Chronicle

Operational Support Officer

Diagnostic Imaging Assistant (Bank)

Customer and User Experience Architect

User Services Specialist

Operational Support Officer

Sport Advisor

Specialist IT Services and Support II

Housekeeping Team Member

SAP Data Analyst Intern

IT Support Technician

Splunk Admin

Service Desk Analyst

IT Service Desk Analyst

Full-time Outdoor sports Sport Advisor (Sales Assistant)

Junior Helpdesk Support Technician

I want to receive the latest job alerts for user experience in reading, eng

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