Customer contact agent Work, Jobs in Ribchester, Lan (with Salaries)

Customer Contact Agent
Hippo Motor Group —Blackburn
- From £25,641 a year
- Full-time
- Microsoft Word
- Management
- Sales
- Free parking
- Annual leave
Quick apply
13d
Field Interviewer - Blackburn
the National Centre for Social Research —Blackburn
- £15.12 an hour
- Part-time
- Hybrid work
- Computer literacy
- English
- Research
- Annual leave
Quick apply
Customer Banking Agent
Capita —Preston
- £27,032 - £30,032 a year
- Full-time
- Hybrid work
- Communication skills
- Banking
- Annual leave
- Work from home
Customer Advisor
ENWL —Preston
- £28,402.32 a year
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
Field Interviewer - Blackpool
the National Centre for Social Research —Blackpool
- £15.12 an hour
- Part-time
- Hybrid work
- Computer literacy
- English
- Research
- Annual leave
Quick apply
Part-Time Customer Advisor
ENWL —Preston
- £29,510.04 a year
- 8 hour shift
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
Field Interviewer - Lancaster
the National Centre for Social Research —Lancaster
- £15.12 an hour
- Part-time
- Hybrid work
- Computer literacy
- English
- Research
- Annual leave
Quick apply
Field Interviewer - Wigan
the National Centre for Social Research —Wigan
- £15.12 an hour
- Part-time
- Hybrid work
- Computer literacy
- English
- Research
- Annual leave
Quick apply
Collections Agent
Olton Alexander Limited —Newton-le-Willows
- £25,500 a year
- Full-time
- CRM software
- Conflict management
- Organisational skills
- Free parking
Quick apply
7d
Site Agent
MWHTreatment —Preston
- Customer service
- Contracts
- Construction experience
Field Interviewer - Bolton
the National Centre for Social Research —Bolton
- £15.12 an hour
- Part-time
- Hybrid work
- Computer literacy
- English
- Research
- Annual leave
Quick apply
Travel Support Advisor Air & Ground
dnata Travel —Leyland
- Computer literacy
- Hotel
- Typing
Customer Service Agent
JaJa Finance Ltd —Manchester
- £29,000 a year
- Full-time
- Hybrid work
- Financial services
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
Quick apply
Retention Agent
Ruby Energy —Thornton Cleveleys
- £23,132.20 a year
- Full-time
- Computer literacy
- Communication skills
- Time management
- Free parking
- Annual leave
Quick apply
8h
Senior Sales Negotiator
Curtis Law Estate Agents —Great Harwood
- £27,000 - £30,000 a year
- Full-time
- CRM software
- Business development
- Mentoring
Quick apply
6d
Service Desk Agent
Rochdale Council —Rochdale
- £26,403 - £28,142 a year
14d
Head of Facilities Management
dnata Travel —Leyland
- Full-time
- Training & development
- Leadership
- Free parking
- Annual leave
Field Interviewer - Oldham
the National Centre for Social Research —Oldham
- £15.12 an hour
- Part-time
- Hybrid work
- Computer literacy
- English
- Research
- Annual leave
Quick apply
Trainee Estate Agent
LRG —Salford
- £27,000 a year
- Monday to Friday
- Organisational skills
- Communication skills
- Time management
Quick apply
Customer Solutions Specialist
Bright HR Limited —Manchester
- Up to £28,000 a year
- Employee assistance programme
- Employee discount

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customer contact agent jobs near ribchester, lan

Customer Contact Agent

Hippo Motor Group -
Blackburn

Quick apply

Job details

Full-time
From £25,641 a year
13 days ago

Benefits

Free parking
Annual leave
Company pension
Company events
Referral programme
On-site parking

Qualifications

Live chat
Microsoft Word
Financial Conduct Authority guidelines
Sales support
Management
Sales
Microsoft Office Suite
Organisational skills
Customer interaction
Communication skills

Full job description

Department: Sales
Employment Type: Full Time permanent

Hours: Mon - Thursday 9.00 – 5.30, (One night until 7.00pm) Friday 9-5 and 1 Saturday a month 9.00am – 3.00pm.

We're on the lookout for an enthusiastic and driven individual to join our team as a Lead Management Executive. In this role, you'll play a crucial part in maximizing the potential of our leads, ensuring seamless communication and efficient allocation to our dedicated sales team. The lead management executive will also follow up on leads and ensure the customers are allocated to a salesperson as efficiently as possible.

Key Responsibilities

· Follow up on leads to ensure maximum efficiency in conversion.

· Communicate with customers via phone, email, SMS, and live chat.

· Ensure seamless transition of customers and leads to account managers.

· Meet or exceed minimum performance targets consistently.

· Maintain work rate aligned with company objectives.

· Adhere to company procedures and regulatory requirements, including SMC regime and FCA Conduct Rules.

· Demonstrate respect towards colleagues and the workplace.

· Provide high-level service to customers, focusing on satisfaction and retention.

· Provide coverage for various departmental roles during breaks, lunches, and holidays.

· Manage and oversee sales executives' daily enquiry targets.

· Allocate appropriate enquiry levels to sales executives based on source and capacity.

· Collaborate closely with the sales manager to ensure accurate lead allocation and communication.

· Analyse productivity metrics and provide feedback to improve performance.

· Operate within company framework guidelines, ensuring compliance and proper data handling.

Skills Required:

· Excellent written and verbal communication skills.

· Professional and friendly demeanor, especially over the phone.

· Strong Microsoft Office skills.

· Ability to work independently with minimal supervision in a team environment.

· Self-motivated, driven, and passionate about the role.

· Strong organizational skills with the ability to manage multiple tasks simultaneously.

· Attention to detail to ensure accuracy in tasks and communications.

Benefits

Lunch on Hippo when passing probation.
Departmental incentives
Works social events
2 years’ service- an additional day annual leave and £100 meal
5 years’ service- 2 additional days annual leave
10 years’ service- 3 additional days annual leave and a voucher
Employee of the quarter scheme
Refer a friend scheme.
Time for you- the opportunity to earn up to 4 early finishes/late starts per year.
Internal development and progression opportunities
Hippo Legends scheme
Senior account manager status
Eye care vouchers
Access to BEN the employee wellbeing support service

Job Type: Full-time

Pay: From £25,641.00 per year

Benefits:

Company events
Company pension
Free parking
On-site parking
Referral programme

Work Location: In person

Quick apply

Refine Your Search

customer contact agent jobs in ribchester, lan

Customer Contact Agent

Field Interviewer - Blackburn

Customer Banking Agent

Customer Advisor

Field Interviewer - Blackpool

Part-Time Customer Advisor

Field Interviewer - Lancaster

Field Interviewer - Wigan

Collections Agent

Site Agent

Field Interviewer - Bolton

Travel Support Advisor Air & Ground

Customer Service Agent

Retention Agent

Senior Sales Negotiator

Service Desk Agent

Head of Facilities Management

Field Interviewer - Oldham

Trainee Estate Agent

Customer Solutions Specialist

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