Data science manager Work, Jobs in Richmond Upon Thames, Gtl (with Salaries)

Service Reporting Manager
Bell Integration —London
- Computer Science
- Data analysis skills
- SQL
- Annual leave
Global Product Manager
Boston Consulting Group —London
- Full-time
- Computer Science
- SQL
- Analysis skills
Senior Project Manager
NPL —Teddington
- Project management
- No degree
- Communication skills
Placement Coordinator
Kingston University —Kingston upon Thames
- £34,007 - £38,379 a year
- Call to connect
- Administrative experience
- Analysis skills
- University
5h
Data Science Manager
Data Idols —London
- £100,000 - £120,000 a year
- Hybrid work
- Machine learning
- AI
3d
Technical Manager, Climate Change
CDP Global —London
- £39,525 - £49,407 a year
- Hybrid work
- English
- Analysis skills
- Project management
- Employee assistance programme
18h
Finance Data Science & Analytics Manager
Cynergy Bank —London
- £85,000 a year
- Hybrid work
- SQL
- Machine learning
- No degree
12h
Data & Insights Manager
Your Golf Travel —London
- Hybrid work
- SQL
- Python
- Marketing
- Annual leave
- Employee assistance programme
Data Management & Infrastruture Manager
Novartis —London
- £47,740 - £88,660 a year
- Full-time
- Hybrid work
- Management
- Bachelor's degree
- Business
- Annual leave
1h
Interim
Nesta —London
- £58,500 - £72,800 a year
- Part-time
- Hybrid work
- Analysis skills
- Communication skills
- Annual leave
2d
Equality, Diversity and Inclusion Co-ordinator
University College London —London
- £43,981 - £52,586 a year
- Full-time
- Analysis skills
- Project management
- No degree
- Annual leave
- Employee assistance programme
7d
Delivery Manager
Intent HQ —London
- Hybrid work
- PMP
- Project management
- Organisational skills
- Employee assistance programme
- Gym membership
Quick apply
2d
Senior Risk Manager
SCOR —London
- Analysis skills
- Project management
- Bachelor's degree
Data Science Manager
GoCardless —London
- £99,200 - £148,800 a year
- SQL
- Python
Senior IT Delivery Manager
Shivom Consultancy Ltd —Brentford
- £55,000 - £70,000 a year
- Full-time
- Azure
- Computer Science
- PMP
- Employee assistance programme
Quick apply
10d
Junior Manager, Data Science
Brainlabs —London
- Analysis skills
- Python
10d
Major Account Manager (Life Science & Healthcare)
Clarivate —London
- Full-time
- Remote
- English
- Bachelor's degree
- Travel
- Annual leave
- Gym membership
1d
Materials Scientist
Shellworks —London
- £35,000 - £45,000 a year
- Travel
Economic Data Assistant
Haver Analytics —London
- £28,000 - £29,000 a year
- Full-time
- Bachelor's degree
- Computer skills
- Communication skills
- Profit sharing
Customer Success Manager
SCOR —London
- Spanish
- Project management
- Bachelor's degree

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Service Reporting Manager

Bell Integration -
London

Apply Now

Job details

Benefits

Cycle to work scheme
Annual leave
Company pension
Discounted gym membership

Qualifications

Power BI
Computer Science
Data analysis skills
Tableau
SQL
Presentation skills
Bachelor's degree
ITIL
ServiceNow
IT
Communication skills
Python

Full job description

Overview:

The Service Reporting Manager is responsible for transforming operational data into meaningful insights that enhance service delivery, efficiency, and customer experience. This role analyses ticket trends, performance metrics, and operational behaviours to drive process improvement, proactive problem management, and informed decision-making across the Service Desk and wider IT organisation.

Responsibilities:

Data Analytics

Design and deliver advanced analytics to identify trends, recurring issues, and opportunities for service improvement
Define and implement best practices for data collection, storage and analysis.
Develop predictive models and insights to support proactive problem management.
Create dashboards and visuals that translate complex data into actionable insights for technical and non-technical audiences.

Stakeholder Collaboration

Partner with service desk leadership, IT operations, and business stakeholders to define data requirements and priorities.
Act as the primary liaison for analytics initiatives, ensuring alignment with organisational objectives and ISO standards.
Facilitate workshops and engagement sessions to promote data literacy and evidence-based decision-making.

KPI Management

Define, track, and report on KPIs for Service Desk operations, including SLA compliance, resolution times, and customer satisfaction.
Establish a robust reporting framework to monitor performance and drive continual service improvement.
Provide insights that inform resource planning, rota optimisation, and operational efficiency.

Data Engineering

Build and maintain scalable data pipelines and reporting infrastructure to support current and future analytics needs.
Ensure data integrity, security, and compliance with governance standards.
Evaluate and recommend tools and technologies to enable automation and advanced analytics capabilities.

Culture & Leadership

Champion a data-driven culture across the Service Desk and IT teams, promoting transparency, collaboration and continuous improvement.
Actively demonstrate company values – Honesty & Integrity, Open & Straightforward, One Version of Events, Agile & Responsive, Friendly & Inclusive in all interactions and decision making.
Lay the foundations for future growth of the Data & Analytics function, including documentation, process design and mentoring future hires.

Qualifications:

Ability to translate sometimes complex data into clear, actionable insights.
Skilled at presenting findings in a compelling way that drives decision making.
Strong interpersonal skills to build trust and collaborate effectively across teams.
Analytical mindset with the ability to propose practical solutions.
Comfortable working with ambiguity and creating clarity from complexity.
Ensure accuracy and integrity with data analysis and reporting.
Encorages knowledge sharing and cross-functional engagement.

Required Skills & Qualifications

Bachelor's degree in data Analytics, Computer Science, IT or related field.
Proven experience in data analytics and reporting within IT Service Management environments.
Technical skills, advanced experience in SQL, PowerBI, Tableau, Excel, Python, ServiceNow reporting etc).
Knowledge of ITIL principles and ISO service management standards.
Excellent stakeholder management and communication skills.

What we care about:

At Bell, we believe that we are stronger together, and promote an open, collaborative culture where everyone is encouraged to be involved in the shaping of our business.

We value diversity!

We seek to employ a workforce representative of the markets that we serve and work hard to ensure that all of our staff have the opportunity to thrive within a friendly and inclusive environment.

Why join Bell:

Why join bell:

We prioritise internal development opportunities and offer access to our Udemy training platform with over 5000 training courses
Competitive Salary
Flexible remote working
A generous company pension
25 days annual leave entitlement plus bank holidays and the option to purchase 5 extra days!
Healthcare and dental insurance
Life assurance
Cycle to work scheme
A diverse and inclusive work culture
Modern vibrant workplaces
Exclusive discounts with major retailers, discount gym memberships and access to our wellness centre

Apply Now

Refine Your Search

data science manager jobs in richmond upon thames, gtl

Service Reporting Manager

Global Product Manager

Senior Project Manager

Placement Coordinator

Data Science Manager

Technical Manager, Climate Change

Finance Data Science & Analytics Manager

Data & Insights Manager

Data Management & Infrastruture Manager

Interim

Equality, Diversity and Inclusion Co-ordinator

Delivery Manager

Senior Risk Manager

Data Science Manager

Senior IT Delivery Manager

Junior Manager, Data Science

Major Account Manager (Life Science & Healthcare)

Materials Scientist

Economic Data Assistant

Customer Success Manager

I want to receive the latest job alerts for data science manager in richmond upon thames, gtl

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