Solutions engineer Work, Jobs in Richmond Upon Thames (with Salaries)

Helpdesk Administrator
CBRE —London
- Full-time
- Microsoft Office
- Analysis skills
- Typing
Audio Engineering (Freelance)
ElevenLabs —London
- Full-time
- Remote
Infrastructure Engineer
Boxxe Group —London
- Remote
- Scripting
- Computer networking
- Linux
Quick apply
Solutions Engineer - London
Darktrace —London
- Full-time
- Sales
- Presentation skills
- Employee assistance programme
- Life insurance
Engineer
NewDay —London
- Full-time
- DevOps
- APIs
- Agile
Graduate Project Engineer - Electrical
RSE —West Thurrock
- Computer literacy
- Microsoft Office
- Communication skills
7d
Garage Door Repair Engineer
Capital Garage Doors —Sidcup
- Monday to Friday
- Heavy lifting
- Customer service
- Maintenance
- Annual leave
12d
Garage Door Repair Engineer
Access Garage Doors —Sidcup
- Monday to Friday
- Heavy lifting
- Customer service
- Maintenance
- Annual leave
13d
Resident Engineer
Wates —Kingston upon Thames
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Repair Engineer
Access Garage Doors Ltd —South Croydon
- £31,000 - £37,000 a year
- Full-time
- Heavy lifting
- Customer service
- Maintenance
- Annual leave
Quick apply
7d
Infrastructure Support Engineer
Wintermute Trading —London
- Weekend availability
- Organisational skills
- IT
- Linux
Sales Engineer - IREF - London
Johnson Controls —London
- Full-time
- Annual leave
- Employee assistance programme
EC&I Engineer
Assystem —London
- CAD
- Engineering
- Communication skills
Associate Implementation Engineer
Moody's —London
- Computer Science
- SQL
- Bachelor's degree
Multi-Skilled Technician
CBRE —London
- Full-time
- Customer service
- HVAC
- Communication skills
Solutions Engineer
Ruleguard —London
- £100,000 - £120,000 a year
- Full-time
- AI
- Communication skills
Quick apply
GSI Solutions Engineer
TeamViewer Germany GmbH —London
- Remote
- APIs
- Communication skills
- Employee discount
Quick apply
EV Infrastructure Project Manager
Approved Multi Services —London
- From £500 a day
- Hybrid work
- Engineering
- Project management
- Organisational skills
- Work from home
Quick apply
3d
EUC Engineer
CGI —London
- Full-time
- Customer service
- Windows
- IT
Quick apply
Analytics Engineer
Kew Gardens —Kew Gardens
- £61,337 a year
- Full-time
- Azure
- Python
- Marketing
- Annual leave
- Employee assistance programme
7d

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Helpdesk Administrator

CBRE -
London

Apply Now

Job details

Full-time

Qualifications

Microsoft Office
Analysis skills
Typing
Communication skills

Full job description

CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries.
Job Title: Helpdesk Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk Coordinator to join the team located in London.
As a Helpdesk Coordinator, you will responsible for providing exceptional customer service and business support in order to contribute to the continued growth and success of the Business. Quality • Manage CAFM system as key user on site including PPM records, reactives and reporting. • Answer calls/email for the business in a timely fashion • Ensure all Reactive requests raised on the helpdesk have the correct priority/engineer assigned. • Ensure communication is maintained throughout reactive job life between Facilities Team and end user(s). Where possible apply RFT and close calls over phone without requirement for assignment • Liaise with Lead Engineer and Ops Manager daily/weekly to ensure quality of service is
Contract : • Alongside Contract Support assist with the monthly customer report. • Provide comprehensive reports relating to all jobs raised through the CAFM system. • Analysis and comprehension of reports relating to CAFM system. • Monthly update of Client specific Metrics/Forecasting Model in absence of the Contract Support. • Logging hazards & customer feedback on the QHSE Management Portal • Perform any other duties or responsibilities as requested by the CM or Management Team.
Person Specification: • Organised - Works in a structured way. Thinks ahead to prioritise workload • Logical - Works in a clear and consistent manner • Attention to detail - Thorough in carrying out a task, with a high degree of accuracy • Assertiveness - Confident, effective in putting across point of view to others • Persistence - Follows through to resolution QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and EXPERIENCE

High school diploma or general education degree (GED) required. Call Center experience preferred. Minimum two years of related experience.

CERTIFICATES and/or LICENSES

None

COMMUNICATION SKILLS

Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor.

FINANCIAL KNOWLEDGE

Ability to calculate simple figures such as percentages.

REASONING ABILITY

Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills.

OTHER SKILLS and ABILITIES

Intermediate Knowledge of Microsoft Office Suite products. Ability to type 45-50 WPM.

SCOPE OF RESPONSIBILITY

Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.

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Refine Your Search

solutions engineer jobs in richmond upon thames

Helpdesk Administrator

Audio Engineering (Freelance)

Infrastructure Engineer

Solutions Engineer - London

Engineer

Graduate Project Engineer - Electrical

Garage Door Repair Engineer

Garage Door Repair Engineer

Resident Engineer

Repair Engineer

Infrastructure Support Engineer

Sales Engineer - IREF - London

EC&I Engineer

Associate Implementation Engineer

Multi-Skilled Technician

Solutions Engineer

GSI Solutions Engineer

EV Infrastructure Project Manager

EUC Engineer

Analytics Engineer

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