Customer service supervisor Work, Jobs in Rochford, Ess (with Salaries)

Assistant Store Manager - Fireaway Pizza
Fireaway —Southend-on-Sea
- Full-time
- Inventory control
- Sales
- Restaurant management
Quick apply
2d
Assistant Store Manager
Mountain Warehouse —Colchester
- Full-time
- Customer service
- Training & development
- Retail management
- Annual leave
- Employee assistance programme
Quick apply
14d
Bar Supervisor/Manager
Entice Club —Southend-on-Sea
- £12.81 - £15.00 an hour
- Part-time
- Bar
- Inventory control
- Sales
Quick apply
14d
Customer Service Supervisor
Perfect Reception —Gravesend
- From £12.87 an hour
- Part-time
- English
- Supervising experience
- Mentoring
Quick apply
Assistant Charity Shop Manager - Eastwood Shop (2 days per week)
Essex & Herts Air Ambulance —Leigh-on-Sea
- £12.91 an hour
- Part-time
- Retail management
Supervisor
The White Company —Grays
- Mentoring
- Training & development
- Leadership
- Employee discount
Assistant Store Manager
Tapi —Maidstone
- Full-time
- Sales
- Continuous improvement
- Training & development
- Employee assistance programme
- Employee discount
Starbucks Shift Supervisor
EG Group —Great Totham
- £13.55 an hour
- 8 hour shift
- Hospitality
- Inventory control
- Customer service
- Employee discount
1d
Supervisor/Manager Part-Time
Claire's —Braintree
- Part-time
- Sales
- Customer service
- POS
- Employee discount
Store Supervisor
Footasylum —Greenhithe
- Customer service
- Merchandising
- Human resources
18h
Customer Service Team Leader
Paddy Power —Witham
- From £13.25 an hour
- Full-time
- Employee discount
- Sick pay
Radiology Administrator Team Leader
Nuffield Health —Brentwood
- Full-time
- Team management
- Computer skills
- Training & development
- Annual leave
- Employee discount
Sales - Supervisor
New Look —Grays
- Part-time
- Customer service
- Training & development
- Communication skills
CASE IH Marketing Brand Leader
CNH Industrial —Basildon
- Full-time
- Marketing
- Social media management
- Bachelor's degree
3d
Assistant Store Manager
Matalan —Maidstone
- Full-time
- Customer service
- Data analysis skills
- Analysis skills
- Annual leave
- Employee assistance programme
Quick apply
Shift Supervisor
Cobra Coffee —Maidstone
- Weekend availability
- Hospitality
- Customer service
- Training & development
- Employee discount
- Life insurance
Supervisor
Smiggle —Romford
- Part-time
- Training & development
- Store discount
- Annual leave
Quick apply
2d
Hackett London - Supervisor Braintree
Hackett London (Retail) —Braintree
- Customer service
- English
- Team management
- Employee discount
Quick apply
L'Oreal Luxe Multi-brand Assistant Store Manager, Boots Bluewater (37.5 Hours)- FTC Until 30/05/2027
l'Oréal —Greenhithe
- Full-time
- Customer service
- Bachelor's degree
- Team management
- Annual leave
- Referral programme
Quick apply
Store Supervisor
VF Corporation —Braintree
- Weekend availability
- Customer service
- English
- POS
- Employee discount
Quick apply
3d

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Assistant Store Manager - Fireaway Pizza

Fireaway
Southend-on-Sea

Quick apply

Job details

Full-time
2 days ago

Benefits

Discounted or free food

Qualifications

Kitchen staff training and mentoring
Fire safety
Inventory control
Operations management
Food service team management
Stock ordering
Sales
Food hygiene
Coaching
Restaurant management
Shift management
Complaint handling
Performance management
Food safety and hygiene regulations
Retail team management
Health and safety inspection
Quality assurance
HACCP
Continuous improvement
Store management
Quality control
Staff training
POS
Recruiting
Cleaning
Customer interaction
Kitchen inventory control
Training & development
Stock replenishment
Kitchen stock ordering
Stock coordination
Retail management
Leadership
Team motivation leadership
Marketing
Rota coordination

Full job description

Role Purpose

The Assistant Store Manager is responsible for supporting the Store Manager in the day-to-day running of the store and taking full responsibility in their absence. This role ensures high standards of customer service, food quality, cleanliness, health & safety, team performance, and operational efficiency, whilst helping to drive sales and profitability.

The Assistant Store Manager plays a key role in leading the team, maintaining Fireaway brand standards, and creating a positive customer experience.

Key Responsibilities

Customer Service & Sales

Deliver exceptional customer service and always ensure customer satisfaction.
Handle customer complaints professionally and efficiently.
Implement and maintain company customer service standards and scripts.
Support local store marketing activities and community engagement to help drive sales.
Assist in achieving sales targets and store KPIs.
Maintain strong brand standards and presentation throughout the store.
Respond appropriately to customer feedback and online reviews.
Staff are actively promoting the current complementary promotions to grow own data base and recording via the POS

Store Operations

Support the daily operation of the store to ensure smooth and efficient service.
Take responsibility for store operations in the absence of the Store Manager.
Conduct weekly operational evaluations and ensure company procedures are followed.
Monitor labour costs and assist with scheduling staff effectively.
Assist with stock management, ordering, and stock control.
Ensure company policies and operational procedures are fully complied with.

Food Safety & Hygiene

Ensure all team members are appropriately trained before handling food.
Maintain high food hygiene standards in line with company procedures and legal requirements.
Ensure all Food Safety Management Systems (FSMS) and HACCP procedures are followed correctly.
Maintain excellent standards of cleanliness throughout the store.
Support food quality monitoring and provide feedback to staff where required.

Health & Safety

Ensure all daily, weekly, and monthly health & safety checks are completed.
Act as the responsible health & safety person whilst on shift.
Ensure all fire safety, security, and emergency procedures are followed.
Report hazards, incidents, and maintenance issues promptly.
Promote a safe working environment for employees and customers.

Team Leadership & People Management

Lead, motivate, and support team members during shifts.
Assist with recruitment, onboarding, and induction training.
Train and coach employees to maintain operational and service standards.
Encourage employee development through the Fireaway Careers Pathway.
Support multi-skilled working across the team.
Provide constructive performance feedback to staff.
Report employee performance or conduct concerns to the Store Manager.
Ensure all training records are accurately completed and documented.
Ensure staff food policy is adhered to

Quality Control

Ensure all food products meet Fireaway quality standards.
Monitor product consistency and presentation.
Support continuous improvement in store standards and customer experience.

Additional Information

This job description is not exhaustive and may be amended from time to time to meet the needs of the business.

Job Type: Full-time

Benefits:

Discounted or free food

Work Location: In person

Quick apply

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customer service supervisor jobs in rochford, ess

Assistant Store Manager - Fireaway Pizza

Assistant Store Manager

Bar Supervisor/Manager