Call handler part Work, Jobs in Romford, Eng (with Salaries)

Veterinary Client Support Centre Call Handler
Goddard Veterinary Group —Woodford
- £12.71 an hour
- Part-time
- Customer service
- Front desk
- Communication skills
- Annual leave
- Employee discount
Quick apply
Better at Home Call Handler – (Friday & Saturday)
Watford & Three Rivers Trust —Hertford
- £13.09 an hour
- Weekend availability
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Emergency Call Handler PT/FT - Essex
Mountain Healthcare —Braintree
- £13.45 - £15.48 an hour
- Part-time
- Management
- Customer service
- IT
- Annual leave
Quick apply
13d
Professional Indemnity Claims Handler
Gallagher Bassett —London
- Remote
- Communication skills
- Negotiation
- Employee stock purchase plan
- Life insurance
Counter Fraud Claims Handler
The Granite Group —Sevenoaks
- £26,350 - £34,800 a year
- Full-time
- Hybrid work
- Organisational skills
- Negotiation
- Flexible schedule
Quick apply
Operational Resilience Vetting Administrator
London Fire Brigade —London
- £36,723 - £44,085 a year
- Hybrid work
- Organisational skills
- IT
- Communication skills
- Employee discount
2d
Claims Handler
Gallagher —London
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Employee stock purchase plan
- Life insurance
Legal Assistant
Geoffrey Miller Solicitors —Tower
- £23,500 - £27,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
- Administrative experience
- Store discount
- Health & wellbeing programme
GP Call Handler
Aspire Medical Health —Rochester
- £13.00 - £13.50 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Referral programme
Quick apply
Claims Handler
Progress Vehicle Management —Sevenoaks
- From £27,000 a year
- Full-time
- Customer service
- Microsoft Office
- In-person
- Free parking
- Annual leave
Quick apply
Claims Handler
Markel International Services Ltd —Croydon
- Monday to Friday
- Hybrid work
- Travel
- Organisational skills
- Communication skills
- Flexible schedule
Quick apply
5d
Field Agent
Conexus Recovery and Field Services —South West London
- From £30,835.80 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Annual leave
Quick apply
Customer Service Advisor
Hedin Automotive —Bromley
- £26,540.80 - £31,580.80 a year
- Monday to Friday
- Sales
- Customer service
- IT
6d
Information Security Incident Response Analyst
NTT DATA —London
- Full-time
- Azure
- Windows
- AWS
IBA Account Handler - 12 month FTC
Ardonagh Specialty —London
- Full-time
- Hybrid work
- Microsoft Office
- Travel
- Communication skills
- Annual leave
Quick apply
12d
Learning Support and Resilience Officer - Neurodiversity Support
London Fire Brigade —London
- £43,636 - £49,961 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Employee discount
9d
Customer Service Advisor
Warwick Estates —Harlow
- £24,500 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
Quick apply
10d
FLEET Technical Officer
London Fire Brigade —London
- £46,941 - £56,071 a year
- Hybrid work
- Travel
- IT
- Construction experience
- Employee discount
10d
Account Manager
Gallagher —London
- Customer service
- Communication skills
- Employee stock purchase plan
- Life insurance
5d
Senior Product Designer - Claims
marshmallow —London
- Full-time
- Hybrid work
- IT

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Veterinary Client Support Centre Call Handler

Goddard Veterinary Group -
Woodford

Quick apply

Job details

Part-time
£12.71 an hour

Benefits

Annual leave
Employee discount
On-site parking

Qualifications

Customer service
Front desk
Communication skills

Full job description

We have a gem of a role for a highly experienced and client focused call handler, to be the first port of call for our valued clients contacting our Client Support Centre on behalf of their beloved pets, on a part-time basis.

About your new role!

We have 49 sites across London including 3 hospitals, and with growing client numbers over the years our Client Support Centre was created to ease the load of communication for our sites and provide a more efficient service for our clients.

Our Client Support Centre offers our clients an easier way to access vets and nurses services by telephone and video consultations.

The support centre is situated in our main office in Woodford, where you will work onsite with a team of 12 colleagues plus clinical management for support, to assist in any medical queries you may receive.

As a Client Support Call Handler some of your duties will include:

Speaking to clients to triage unwell pets, liaising with our branches and book appointments appropriately.
Dealing with enquiries and appointment requests through our online chat system.
Promote products and services such as microchipping, diets, ProActive Pets and insurance to clients, making recommendations for suitable products and services offered by the Group according to client/patient need identified during call handling.
Schedule the proactive calling of clients whose pets vaccination status has lapsed, encouraging uptake of a new course of vaccinations.
Issue invoices to clients as necessary.
Enter and maintain accurate pet and client details onto internal computer system that enables the practice to contact and communicate reliably with clients.
Record details in clinical histories of any conversations with clients regarding treatment options or anything related to patient care.
Receive and communicate to practice colleagues in a timely manner, messages regarding matters that cannot be attended to by the call handling team, including but not limited to requests for repeat prescriptions, food orders, and telephone call backs.

We are incredibly proud of the patient and client care we provide, and this role requires the upmost professionalism, empathy and patience when dealing with our clients, who are calling on behalf of their beloved pets.

Our future colleagues will have a strong background in customer service/reception and have excellent communication skills both on the phone and in writing.

Our office is nestled beside a beautiful church green complete with large duck pond and vocal resident geese, with ample onsite parking. If relying on public transport there are plenty of local bus options, Woodford underground station is approximately a 20-minute walk away, or if a keen cyclist 10-minutes for you!

Now let's delve into the nitty gritty, here is what we offer you:

The salary for this part-time position for up to 32 hours per week is £12.71 per hour.

A little snippet of the benefits you will receive:

6.6 weeks annual leave including bank holidays (pro rata)
Paid 30-minute lunch breaks
Generous colleague discounts
The opportunity to join our private medical healthcare scheme on a reduced rate plus medical cashback incentives

If you can see yourself in this role press apply now, and within 60 seconds your application will be with our recruitment manager Ashley. Alternatively, please feel free to email Ashley directly at [email protected] for any other queries or to simply arrange a call and have a chat about other opportunities!

Quick apply

Refine Your Search

call handler part jobs in romford, eng

Veterinary Client Support Centre Call Handler

Better at Home Call Handler – (Friday & Saturday)

Emergency Call Handler PT/FT - Essex

Professional Indemnity Claims Handler

Counter Fraud Claims Handler

Operational Resilience Vetting Administrator

Claims Handler

Legal Assistant

GP Call Handler

Claims Handler

Claims Handler

Field Agent

Customer Service Advisor

Information Security Incident Response Analyst

IBA Account Handler - 12 month FTC

Learning Support and Resilience Officer - Neurodiversity Support

Customer Service Advisor

FLEET Technical Officer

Account Manager

Senior Product Designer - Claims

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