Post: Learning Support and Resilience Officer - Neurodiversity Support
Salary: £43,636 per annum
Grade: FRS D
Salary range: £43,636 - £49,961 per annum
Contract type: Permanent
Working pattern: Full-time
Application closing date: 4 PM on Friday 31 July 2026
London Fire Brigade (LFB) is London’s fire and rescue service – one of the largest firefighting and rescue organisations in the world. We are here to make London a safer city. Employing over 5000 people across our operational team (our firefighters), control (our call handlers who answer 999 calls), fire safety and our non-operational team (our team who work behind the scenes to support our front-line services, which includes Fleet, IT, HR, Finance, Procurement, Communications team and many more).
The Learning Support and Resilience Team provide ongoing support for all neurodiverse staff members and their line managers.
We are seeking a highly motivated individual, with a working understanding of neurodiversity, to act as an advocate for the staff member, collaborating with the wider team to share best practice, and positively engage with all mandatory training.
Key aspects vital to the role are:
- Strong understanding of supporting neurodivergent individuals in the workplace, and associated barriers to engagement and wellbeing
- A relevant qualification in neurodiverse support services, or another related field, OR demonstrable equivalent professional experience
- Awareness of the challenges faced by neurodiverse staff in a professional working environment, how to address these challenges and how to connect to wider networks of support.
- Excellent interpersonal, relationship-building and communication skills, verbal and written
- A professional, collaborative and flexible approach to your work
Interested candidates will have relevant administrative experience to support a range of tasks including planning and prioritising works streams for multi-groups, organising diagnostic assessments, 1:2:1 coaching and Access to Work scheme applications.
- Additionally, they will be responsible for the management of purchase orders, the budget and monitor KPIs.
- It is important that candidates can work on their own initiative and to deadlines. Proficiency in the use of Microsoft office suite is essential to be able to create Excel spreadsheets for the extrapolation of data, and Word to produce documents including writing reports, letters, agendas, minutes and emails; PowerPoint to create presentations.
- Attention to detail, accuracy and clear verbal and written communication skills are key for this role.
Further information about the main duties and responsibilities of the role are detailed in the job description. If you are unable to see the job description, salary range or the full advert, please visit our jobs pages at https://jobs-london-fire-gov-uk.jobsmarket.site/pages/en-gb/jobs to access the full advert.
We value the diversity of our employees and aim to recruit a workforce which reflects our diverse communities across London. The London Fire Commissioner is an Equal Opportunities Employer and we positively welcome applications from all suitably qualified individuals, irrespective of people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have guidance in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.
Anyone who has contact with children, young people or adults at risk will be subject to an enhanced DBS check as part of our commitment to safeguarding.
Stage 1
To apply, please complete the online application, upload a copy of your up-to-date CV, provide a cover letter and provide evidence to address the following selection criteria:
1. Experience of using information technology applications together with good keyboard skills and an understanding of the ways in which IT applications can be utilised.
2. Experience of producing detailed written work and analysing management information particularly in relation to the drafting of reports.
3. Numerical skills to collate, interpret and present financial and statistical information.
4. Effective oral and written communication skills to undertake presentations, expressing complex or difficult messages to diverse audiences.
Please note that we will score the evidence you provide in your cover letter and the evidence you provide for the competencies listed in the selection criteria above.
Shortlisted candidates will be invited to attend stage 2.
Please ensure you give yourself enough time to complete and submit your application. Late or un-submitted applications cannot be accepted.
Please note any correspondence received from us will be via e-mail and sent to the address you provide on your application form.
Stage 2
Assessment for this role is due to take place week commencing 07 September 2026 at LFB Headquarters. Please be advised that if you are unable to make the scheduled assessment date, we may not be able to make alternative arrangements.
Please note: Our application system has recently changed.
After you submit your application, you’ll receive an email asking you to confirm your email address. This is a quick security step and is required for your application to be successfully submitted.
Once you’ve confirmed your email address, you’ll receive a confirmation email letting you know we’ve received your application. This email will also include your applicant number for future reference.
If you’ve submitted your application but haven’t received the email acknowledging receipt of your application, please check that you’ve confirmed your email address as soon as possible and before the closing date. Look out for an email from our recruitment system with a confirmation link. If you can’t see it, please check your junk or spam folder and add the sender to your safe senders list.
Benefits of working for the London Fire Brigade
- 26 days’ holiday plus bank holidays
- Additional leave between Christmas Day and New Year
- Family (including maternity) leave and emergency support leave
- Hybrid working is available, subject to business need.
- Free access to the Brigade gym
- Use of the Brigade’s Medical Adviser/physios/fitness advisers
- Free counselling
- Season ticket loan
- Join social networks including our Equality Support Groups
- Contributory pension scheme
- Cycle to work scheme
- Staff discount scheme including access to Blue Light Card retail and hospitality discounts
- Opportunity to access affordable accommodation
Criminal records check
In line with the Basic Personnel Security Standard (BPSS) employment checks will be completed by successful candidates, which will include a Standard criminal records check. Successful candidate will be required to declare any convictions for offences and any offer of employment is subject to the LFC receiving a criminal records disclosure which it considers satisfactory.
