Clinical team leader Work, Jobs in Romford, Gtl (with Salaries)

Patient Experience Ambassador
Sodexo —Romford
- £34,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
Quick apply
1d
Occupational Health Practice Nurse (Chelmsford Police College)
Essex Police and Kent Police —Chelmsford
- £40,383 a year
- Part-time
- Microsoft Word
- Organisational skills
2d
Compliance Auditor
Sodexo —Mawneys
- Full-time
- Hospital
- Analysis skills
- Contracts
- Employee assistance programme
Quick apply
12d
Clinical Laboratory Analyst
Randox Laboratories —London
- £15.86 an hour
- Laboratory experience
- Organisational skills
- Communication skills
Clinical Service Manager
Acacium Group —London
- £42,000 - £45,000 a year
- Full-time
- Hybrid work
- Leadership
- Employee assistance programme
Quick apply
12d
Nurse Advisor
IQVIA —London
- Full-time
- IT
- Communication skills
- Annual leave
- Employee discount
Clinical Team Lead (GPhC/NMC registered) - Hybrid
Voy —London
- Weekend availability
- Hybrid work
- Leadership
- Communication skills
- Annual leave
Quick apply
Clinic Operations Manager (CQC & Compliance)
Rejuvenate clinic and academy —London
- £38,000 - £48,000 a year
- Full-time
- Management
- Customer service
- In-person
- Annual leave
- Employee discount
Quick apply
3d
Telehealth Nurse - UK (Full-Time w/Rotating Weekend Coverage Required)
Careers at Eucalyptus —London
- Weekend availability
- Remote
- School
Quick apply
Adult Counselling Clinical Lead (Fixed Term – 9 months) Female only applicants
Rape Crisis South London (RCSL) —London
- £41,000 - £43,000 a year
- Full-time
- Hybrid work
- Master's degree
- IT
- Care plans
- Free parking
Quick apply
Operations Manager – Nursing Services
Jewish Care —Barnet
- £83,000 a year
- Weekend availability
- Management
- Nursing home
- Customer service
Radiology Administrator Team Leader
Nuffield Health —Brentwood
- Full-time
- Customer service
- Computer skills
- Communication skills
- Annual leave
- Employee discount
Service Manager Principal Family Therapist
London Borough of Havering —Romford
- £66,378 - £73,602 a year
- Full-time
- Master's degree
- IT
- Leadership
Occupational Health Technician - Prestwick Site
Abbott Laboratories —Loughton
- Full-time
- Microsoft Excel
- Travel
- Communication skills
Occupational Health Technician
Network Rail —London
- £25,409 - £39,545 a year
- Full-time
- Hybrid work
- IT
- Communication skills
- Free parking
- Annual leave
6d
Operations & Quality Assessor
HCN UK Management Services Ltd —London
- Travel
- Profit sharing
- Employee stock purchase plan
Regional Health & Safety Advisor
PortmanDentex —London
- Full-time
- Hybrid work
- Hospitality
- Travel
- Organisational skills
- Employee assistance programme
Quick apply
Better at Home Call Handler
Watford & Three Rivers Trust —Hertford
- £23,660 a year
- Weekend availability
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Accredited Counsellor
Optima Health —London
- £40,000 a year
- Part-time
- Travel
- Paid training
- Annual leave
Customer Service Engineer
Siemens Healthineers —Brentwood
- Overtime
- Customer service
- Engineering
- Microsoft Office
- Employee assistance programme
5d

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Patient Experience Ambassador

Sodexo -
Romford

Quick apply

Job details

Full-time
£34,000 a year
1 day ago

Benefits

Cycle to work scheme
Employee assistance programme

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Analysis skills
Patient care
Communication skills

Full job description

Job Introduction

Job Description

Job Title: Patient Experience Ambassador
Location: Queens Hospital
£34,000 Salary + Bonus
Holidays
40 Hours / Monday to Friday

Job Introduction

As a Patient Experience Ambassador, you will act as the vital link between patients, clinical teams, and support services, ensuring that patient voices are heard and acted upon. Based at Queens Hospital, you will play a key role in capturing feedback, measuring satisfaction, and driving continuous improvement across services such as catering, cleaning, portering, and the wider environment.

In this highly visible role, you will represent Sodexo on site—building strong relationships, promoting positive behaviours, and ensuring every patient receives the highest quality experience. Through data insights and proactive engagement, you will help shape service delivery and support enhanced outcomes across the hospital.

What You'll Do:

Engage directly with patients, visitors, and clinical teams through regular ward rounding to gather real-time feedback on services
Act as the “voice of the patient,” ensuring feedback is captured, understood, and acted upon
Identify trends, highlight areas for improvement, and collaborate with service leads to resolve issues promptly
Analyse data collected through digital platforms and produce monthly insight reports with recommendations
Share both positive and constructive feedback with operational teams to support continuous improvement
Build strong working relationships with clinical, facilities, and estates teams to align on service improvements
Support the development and delivery of action plans to enhance patient satisfaction and service outcomes
Monitor performance against agreed service measures and contribute to improving CQC, PLACE, and overall satisfaction scores
Participate in cross-site collaboration to share best practice and identify opportunities for innovation
Contribute to behavioural and service improvement programmes (e.g. CARES) to enhance the overall patient experience
Ensure confidentiality, professionalism, and sensitivity when interacting within a clinical environment

What You Bring:

A genuine passion for delivering outstanding customer and patient care
Strong communication and interpersonal skills, with the ability to build rapport at all levels
Empathy, patience, and excellent listening skills, especially in sensitive or challenging situations
Confidence to challenge constructively and influence positive change
Experience working in a complex, fast-paced service environment (healthcare or similar desirable)
Strong analytical skills, with the ability to interpret data and translate insights into actionable improvements
Ability to collaborate effectively with diverse teams and stakeholders
High level of attention to confidentiality and professionalism
Comfort working with digital tools and systems, including Microsoft Excel, Word, Outlook, and Teams
A proactive, solution-focused mindset with a commitment to continuous improvement

What we offer:

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

Unlimited access to an online platform offering mental health and wellbeing support.
Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
Money Insights and financial benefits via the Salary Finance Platform.
Save for your future by becoming a member of the Sodexo Retirement Plan
A Death-in-Service benefit for colleagues who pass away whilst employed by Sodexo
Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
Flexible and dynamic work environment
Competitive compensation
Full training and full protective uniform supplied.

Ready to be part of something greater? Apply today! Career progression for the caring profession.

Sodexo reserves the right to close this advertisement early if we are in receipt of a high volume of applications.

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

Sodexo Disability, Ability network, So Together, Generations and Origins.

Quick apply

Refine Your Search

clinical team leader jobs in romford, gtl

Patient Experience Ambassador

Occupational Health Practice Nurse (Chelmsford Police College)

Compliance Auditor

Clinical Laboratory Analyst

Clinical Service Manager

Nurse Advisor

Clinical Team Lead (GPhC/NMC registered) - Hybrid

Clinic Operations Manager (CQC & Compliance)

Telehealth Nurse - UK (Full-Time w/Rotating Weekend Coverage Required)

Adult Counselling Clinical Lead (Fixed Term – 9 months) Female only applicants

Operations Manager – Nursing Services

Radiology Administrator Team Leader

Service Manager Principal Family Therapist

Occupational Health Technician - Prestwick Site

Occupational Health Technician

Operations & Quality Assessor

Regional Health & Safety Advisor

Better at Home Call Handler

Accredited Counsellor

Customer Service Engineer

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