Technical analyst Work, Jobs in Rotherhithe, Gtl (with Salaries)

Service Analyst
Elexon —London
- Up to £47,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
9d
Technical Analyst
NEST —London
- £55,000 a year
- Hybrid work
- Analysis skills
- IT
6d
Technical Support Analyst
CoStar Group —London
- Full-time
- Customer service
- Windows
- SQL
- Annual leave
7d
Sports Betting Trading Analyst
Longshot Systems Ltd —London
- Monday to Friday
- Hybrid work
- Data analysis skills
- Machine learning
- Communication skills
- Gym membership
Quick apply
Business Analyst
Air Charter Service —Surbiton
- Full-time
- Azure
- DevOps
- ERP systems
- Annual leave
Quick apply
Onsite Senior Technical Analyst, IT Infrastructure Services
Deloitte —London
- Hybrid work
- Customer service
- Windows
- Microsoft Office
Technical Business Analyst
Universal Music Group —London
- Full-time
- Computer Science
- Engineering
- Data analysis skills
- Annual leave
- Employee discount
14d
quality testing profesdional
Clarion Logic Limited —Ilford
- £42,000 - £45,000 an hour
- Full-time
- Hybrid work
- Azure
- SQL
- Analysis skills
Quick apply
2d
Service Analyst - Reporting & Insights
Elexon —London
- £46,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
7d
Technical Business Analyst
Post Office Ltd —London
- Full-time
- Management
- APIs
- Agile
- Annual leave
- Employee assistance programme
9d
Technical Business Analyst
Delta Capita —London
- Full-time
- Hybrid work
- Bachelor's degree
- APIs
- Agile
Quick apply
Systems Analyst
The Royal Household —London
- From £41,000 a year
- Full-time
- Azure
- SQL
- IT
- Annual leave
- Employee discount
14d
Junior Technical Operations Analyst
Kroo Bank Ltd —London
- Full-time
- Hybrid work
- Communication skills
Quick apply
Technical Business Analyst, Consultant, Strategy, Governance & Architecture, AI & Data
Deloitte —London
- Hybrid work
- Azure
- SQL
- AWS
Technical Business Analyst
G MASS —London
- £70,000 - £80,000 a year
- Hybrid work
- Bachelor's degree
- Front desk
- Communication skills
Quick apply
People Analytics and Insights Analyst
Cancer Research UK —London
- £30,000 - £40,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- SQL
8d
Technical Support Analyst
Ground Control —Billericay
- Full-time
- Azure
- Windows
- Continuous improvement
- Annual leave
- Life insurance
Quick apply
2d
Graduate Technical Operations Analyst
Kroo Bank Ltd —London
- Full-time
- Hybrid work
- Bachelor's degree
- Organisational skills
- Financial services
Quick apply
Graduate Technical Support Analyst
Acturis Ltd —London
- Microsoft Outlook
- Computer literacy
- Bachelor's degree
Technical Business Analyst
Atos —London
- SQL
- Analysis skills
- Bachelor's degree
- Annual leave

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Service Analyst

Elexon -
London

Apply Now

Job details

Up to £47,000 a year
9 days ago

Benefits

Company pension
Private medical insurance

Qualifications

Microsoft Powerpoint
Microsoft Word
Power BI
Microsoft Excel
Azure
Customer service
English
Microsoft Office
SQL
Organisational skills
Unity
Communication skills

Full job description

We have an exciting opportunity for a Service Analyst (Global Grade 9) to join our Data Products team on a permanent basis. This role is central to supporting the operational delivery of Elexon's Smart Data Repository (SDR) service, ensuring customers and authorised data recipients can securely access high-quality data that underpins the evolving GB electricity market.

You'll play a key role in supporting customers, maintaining data quality, and ensuring the Smart Data Repository operates in line with the Balancing and Settlement Code (BSC) and Elexon's data governance standards. Working closely with colleagues, customers and industry stakeholders, you'll help deliver a reliable, secure and continually improving service that supports innovation and the transition to Net Zero.

What you'll do:

As a Service Analyst, you'll support the day-to-day operation of the Smart Data Repository, providing excellent customer service while ensuring data is managed securely, accurately and efficiently.

Provide advice, guidance and support to customers and authorised data recipients, helping them access and use the Smart Data Repository.
Manage customer onboarding, access requests and offboarding, ensuring permissions and consent controls are applied correctly.
Develop your expertise as a Subject Matter Expert in the Smart Data Repository, its services and the relevant Balancing and Settlement Code obligations.
Monitor data quality, platform performance and service health, identifying issues, investigating root causes and supporting timely resolution.
Support the maintenance of metadata, data catalogues and dataset registers, helping ensure data is discoverable, trusted and well governed.
Produce analysis and reporting on service performance, customer usage and operational trends, providing recommendations for improvement.
Support the delivery of service enhancements, including testing, releases and operational readiness activities.
Develop and maintain knowledge articles, operational procedures and training materials that improve customer experience and promote self-service.
Build strong relationships with customers, delivery partners and internal stakeholders to ensure high-quality service delivery.
Identify opportunities for continuous improvement, helping to enhance processes, reduce disruption and improve operational efficiency.

What you'll bring:

We're looking for someone with a passion for customer service, data and continuous improvement who enjoys solving problems and working collaboratively.

Excellent customer service and stakeholder management skills, with the ability to build positive working relationships.
Strong organisational skills and the ability to manage multiple priorities while maintaining a high level of accuracy.
An analytical mindset with an interest in data quality, reporting and operational performance.
The ability to explain complex technical or regulatory information in plain English to a variety of audiences.
A proactive approach, taking ownership of tasks and seeing them through to completion.
Strong written and verbal communication skills, with excellent attention to detail.
Experience using Microsoft Office, particularly Excel, Word and PowerPoint.
A collaborative approach with a willingness to learn and develop new technical knowledge.

Desirable experience:

Knowledge of the GB electricity market, Smart Metering or the Balancing and Settlement Code.
Experience working with data governance, access controls or information security.
Familiarity with Azure, Databricks, Unity Catalog or Microsoft Purview.
Experience or an interest in learning SQL, Power BI or other data analysis and visualisation tools.
Awareness of UK GDPR, consent management and data protection principles.
Experience creating knowledge articles, training materials or delivering customer training.

What's in it for you:

Up to £47,000 salary
Excellent benefits including bonus, private medical insurance and generous pension scheme
The opportunity to work within a thriving organisation which can support your growth and development
We operate a hybrid working approach with 2 days in our London office

Our culture

We believe a diverse and inclusive culture allows innovation and creativity to flourish. We are committed to continuously improving our culture for our colleagues and stakeholders. Through our hugely successful Diversity Forum, Mental Health First Aid network and regular programme of activities and events, we celebrate difference and recognise the value of employee wellbeing, which is a consistent outcome from annual employee surveys that we conduct. Likewise, as a community, we like to support each other, and all agree Elexon is a great place to work with a great workspace too!

At Elexon, we want to:

Provide true equality of opportunity
Attract and retain diverse talent
Listen to all voices
Be representative of the communities we work in
Be a role model for Diversity and Inclusion in the industry

Elexon together, embracing differences, listening to all voices

Ready to make an impact? Join us and help shape the future of energy services.

Apply Now

Refine Your Search

technical analyst jobs in rotherhithe, gtl

Service Analyst

Technical Analyst

Technical Support Analyst

Sports Betting Trading Analyst

Business Analyst

Onsite Senior Technical Analyst, IT Infrastructure Services

Technical Business Analyst

quality testing profesdional

Service Analyst - Reporting & Insights

Technical Business Analyst

Technical Business Analyst

Systems Analyst

Junior Technical Operations Analyst

Technical Business Analyst, Consultant, Strategy, Governance & Architecture, AI & Data

Technical Business Analyst

People Analytics and Insights Analyst

Technical Support Analyst

Graduate Technical Operations Analyst

Graduate Technical Support Analyst

Technical Business Analyst

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