Optimization manager Work, Jobs in Rudheath, Chs (with Salaries)

IT Service Delivery Manager
Custodia —Knutsford
- £40,000 a year
- IT
- Communication skills
- Free parking
- Gym membership
Engineering Manager
Equans —Manchester
- Full-time
- Leadership
- Communication skills
- Mechanical knowledge
- Annual leave
- Employee assistance programme
Purchasing Manager
Oliver Valves —Knutsford
- Management
NOC Manager
Gamma —Manchester
- Full-time
- DevOps
- Analysis skills
- Team management
- Annual leave
- Employee discount
Quick apply
Transformation Excellence Manager
CHEP —Manchester
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Employee assistance programme
Marketing Operations & Analytics Manager
RedMark Digital Solutions Ltd —Liverpool
- £48,000 - £58,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Social media management
- Analysis skills
- Health & wellbeing programme
- Flexitime
Quick apply
8h
Senior Marketing Operations Manager (Platform and Automation)
Public Library of Science —Manchester
- £58,000 - £95,000 a year
- Remote
- Marketing
- Project management
- Bachelor's degree
- Annual leave
NOC Manager
Pragma —Manchester
- DevOps
- Analysis skills
- Team management
- Annual leave
- Employee discount
Global Category Lead - Professional Services (m/w/x)
CSL Seqirus —Liverpool
- Full-time
- English
- Bachelor's degree
- Travel
Reservation Supervisor
Manchester Portland Hotel By Sunday —Manchester
- Weekend availability
- Hospitality
- Microsoft Excel
- Customer service
- Annual leave
- Employee discount
Quick apply
7d
Finance Business Partner
M&G plc —Manchester
- From £7,800 a month
- Full-time
- In-person
- Profit sharing
- Health & wellbeing programme
Quick apply
9d
Engineering Supervisor
Equans —Manchester
- Full-time
- Leadership
- Communication skills
- Mechanical knowledge
- Annual leave
- Employee assistance programme
Business Analyst
Oblige IT —Bolton
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Assistant Product Marketing Manager
PZ Cussons UK —Manchester
- Full-time
- Microsoft Powerpoint
- Sales
- Data analysis skills
Project Manager - AI Projects
American Bureau of Shipping (ABS) —Warrington
- Full-time
- Azure
- Analysis skills
- Project management
IT Sourcing & Contracts Manager
CHEP —Manchester
- Full-time
- Hybrid work
- Contracts
- Communication skills
Technologist Dairy/Non-Dairy
KaTech Ingredient Solutions Ltd —Chester
- Organisational skills
- Communication skills
- Referral programme
Quick apply
Laboratory Supervisor
Argent Energy —Ellesmere Port
- Full-time
- Management
- Laboratory experience
- Analysis skills
- Employee assistance programme
- Sick pay
Quick apply
1d
Marketing Manager - Versori
Avalara —Salford
- APIs
- AI
- Tax experience
- Annual leave
Technical Email Marketing Manager
Interact Software —Manchester
- Full-time
- Hybrid work
- Sales
- Salesforce
- Analysis skills
- Annual leave
- Gym membership
Quick apply

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IT Service Delivery Manager

Custodia -
Knutsford

Apply Now

Job details

£40,000 a year

Benefits

Free parking
On-site gym
Company pension
Private medical insurance
Gym membership
Sick pay
On-site parking

Qualifications

ITIL
IT
Communication skills

Full job description

IT Service Delivery Manager

Reporting to: Ops Manager
Location: Knutsford - Office based

Salary: £40k per annum

Role Summary

The Service Delivery Manager is responsible for overseeing the delivery, performance, and continuous improvement of Custodias internal IT systems, tools, and outsourced technology services. This role ensures that internal technology infrastructure supports operational efficiency, scalability, and compliance across the business. Acting as the primary point of accountability for internal IT service management and vendor oversight, the individual will work closely with department heads, outsourced partners, and executive leadership to ensure technology services meet business needs and compliance requirements.

Key Responsibilities

Internal IT Systems Oversight
- Own the performance and lifecycle management of Custodias internal IT systems, platforms, and productivity tools.
- Ensure systems are reliable, secure, and aligned with business priorities and compliance mandates (e.g., ISO 27001, SOC 2 Type 2).
Outsourced Technology Vendor Management
- Manage relationships with third-party vendors and MSPs responsible for supporting Custodia's internal IT services and infrastructure.
- Oversee and actively manage all aspects of contracts with internal IT outsourcing partners, including negotiation of terms, diligent monitoring of compliance, and proactive resolution of any contractual issues or disputes.
- Ensure service levels are met and support contracts are actively monitored, evaluated, and renewed or adjusted as needed.
- Lead vendor performance reviews and enforce service delivery and escalation protocols.
Service Delivery & Operational Excellence
- Define, implement, and monitor SLAs and KPIs for internal IT services.
- Ensure efficient incident, change, and problem management processes are followed by internal and outsourced teams.
- Act as the escalation point for internal IT issues impacting productivity or business operations.
- Manage an internal ServiceDesk ensuring all tickets are monitored and completed with a Custodia SLA.
- Manage the Onboarding & Offboarding process, make improvements to ensure all new starters have the best possible chance to succeed.
Governance & Compliance
- Maintain alignment with Custodias compliance frameworks (ISO 27001, SOC 2 Type 2) for internal IT systems and tools.
- Ensure proper controls are in place around access management, data handling, and system availability.
- PIM management, ensuring correct permissions are being reviewed and assigned correctly.
Project Management
- Support internal teams implementing new tools, managing the project and ensuring all project go through the correct security measures.
- Work closely with the security and operations team to implement CyberArk, replacing our VDI Infrastructure.
Budgeting and Procurement
- Manage the internal IT operational budget and oversee procurement of IT tools, licenses, and services.
- Evaluate new tools and solutions to support operational goals, ensuring cost-effectiveness and strategic fit.
Continuous Improvement
- Drive continuous improvement initiatives to enhance the efficiency and effectiveness of partner services and user experience.
- Proactively identify and implement opportunities for automation, standardization, and modernization.
- Promote innovation and value addition through process optimization and excellence.
Stakeholder Engagement
- Collaborate closely with department leaders to understand internal technology needs and improve service responsiveness.
- Provide regular reporting to the COO and executive team on internal IT service performance, risks, and improvement plans.

Qualifications & Experience

5+ years of experience in IT service delivery or internal IT operations.
Proven track record in managing IT vendors, systems, and infrastructure in a modern, cloud-centric environment.
Familiarity with ITIL practices, service desk operations, and modern enterprise IT tools.
Strong knowledge of compliance standards such as ISO 27001 and SOC 2 Type 2.
Exceptional communication and stakeholder management skills.
Experience in regulated industries is a plus.

Benefits:

25 days holiday plus Bank Holidays

Free onsite Gym

BUPA healthcare & Dental care

Sick Pay

Pension 4%

Free onsite parking

Apply Now

Refine Your Search

optimization manager jobs in rudheath, chs

IT Service Delivery Manager

Engineering Manager

Purchasing Manager

NOC Manager

Transformation Excellence Manager

Marketing Operations & Analytics Manager

Senior Marketing Operations Manager (Platform and Automation)

NOC Manager

Global Category Lead - Professional Services (m/w/x)

Reservation Supervisor

Finance Business Partner

Engineering Supervisor

Business Analyst

Assistant Product Marketing Manager

Project Manager - AI Projects

IT Sourcing & Contracts Manager

Technologist Dairy/Non-Dairy

Laboratory Supervisor

Marketing Manager - Versori

Technical Email Marketing Manager

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