It support contract Work, Jobs in Rushden Spencer, Nth (with Salaries)

Customer Contact Administrator
Amplius —Rushden
- £29,318.80 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
3d
Staff - Designing Out Crime Officer
Northamptonshire Police —Wellingborough
- £38,094 a year
- Part-time
- Presentation skills
- AI
- Flexible schedule
8d
IT Support Contract
Ekco —Milton Keynes
- Azure
- English
- Travel
Quick apply
IT Support Analyst
Connected Places Catapult —Milton Keynes
- £24,060 - £36,798 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- Software troubleshooting
- Employee assistance programme
Quick apply
Support Analyst
CEVALogistics —Kettering
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Annual leave
Staff - Case Enquiry Officer
Northamptonshire Police —Wellingborough
- £30,333 a year
- Part-time
- Computer literacy
- Windows
- Administrative experience
- Annual leave
- Flexible schedule
3d
Sampling Scheduler - Part Time
Anglian Water Services Ltd —Huntingdon
- £11,648 a year
- Part-time
- Hybrid work
- IT
- Annual leave
8d
Project Coordinator
OJC IT LTD —Milton Keynes
- £140 - £175 a day
- Full-time
- Management
- Project management
- Software development
- Free parking
Quick apply
Network Technician
Anglian Water Services Ltd —Great Billing
- £34,258 a year
- Overtime
- Customer service
- Annual leave
Staff - Crime Investigations Navigator
Northamptonshire Police —Wellingborough
- £33,603 a year
- Full-time
- Presentation skills
- AI
- Flexible schedule
2d
Associate Cyber Responder
FCDO Services —Milton Keynes
- £33,873 a year
- Full-time
- Presentation skills
- IT
IT Support Technician
Optima Health —Towcester
- £26,227.50 a year
- Full-time
- Azure
- Windows
- Microsoft Office
- Paid training
- Annual leave
9h
Admissions Adviser
The Bedford College Group —Wellingborough
- £25,585 - £30,915 a year
- Full-time
- Customer service
- Analysis skills
- Travel
- Annual leave
1d
Business Information & Reporting Analyst
Network Rail —Milton Keynes
- £35,582 - £43,400 a year
- Full-time
- Analysis skills
- Computer networking
- SharePoint
9d
Staff - Out of Court Resolutions Administrator
Northamptonshire Police —Wellingborough
- £27,204 a year
- Full-time
- Presentation skills
- AI
- Flexible schedule
14h
IT Service Desk Analyst
Carter Jonas —Peterborough
- Full-time
- Azure
- Microsoft Outlook
- Customer service
- Annual leave
- Referral programme
3d
Tesco Travel Money Advisor
Travelex —Wellingborough
- £13.50 an hour
- Overtime
- Customer service
- Employee discount
Postperson with Driving
Royal Mail Group —Northampton
- £13.68 an hour
- Overtime
7d
Back End Specialist Launch Team
Ball Corporation —Kettering
- £502,500 - £723,600 a year
- Hybrid work
- Data analysis skills
- English
- Computer skills
- Employee assistance programme
Quick apply
Nights Team Member
Premier Inn —Wellingborough
- Up to £13.66 an hour
- Part-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
8d

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Customer Contact Administrator

Amplius -
Rushden

Apply Now

Job details

Full-time
£29,318.80 a year
3 days ago

Qualifications

Customer service
Microsoft Office
Administrative experience
Organisational skills
Front desk
IT
NVQ
Communication skills
A Level

Full job description

Are you a great communicator with a passion for customer service?

Join Amplius as a Customer Contact Administrator and be part of a supportive team that delivers positive customer experiences through responsive support, accurate administration, and effective problem-solving.

Salary: £29,318.80 per year

Contract: Permanent, full time

Your week: 36.25 hours - Monday to Friday 9am - 5pm

Location: Office based - Rushden

You can read about our fantastic colleague benefits here - Amplius colleague benefits

Snapshot of your role

Respond to customer enquiries by phone, email, social media, online channels and in person, meeting agreed service standards.
Take ownership of customer enquiries and complaints, working to resolve them quickly and fairly.
Manage repair enquiries, including reporting repairs and booking appointments for work in customers’ homes and communal areas.
Monitor customer contact and repairs work queues, allocating tasks and highlighting any risks to service delivery.
Keep customer records up to date by accurately recording information and case notes on internal systems.
Provide administrative support across the business, including document management, data entry, mail handling and purchase order processing.
Carry out customer satisfaction follow-up calls, support reception services and help improve the customer experience.

What you’ll need to thrive in this role

A Level 3 qualification (such as A-Levels or an NVQ) or equivalent experience.
Experience in a customer service or administrative role within a busy environment.
Experience handling customer enquiries through different channels, including phone, email and online platforms.
Good organisational skills and the ability to manage competing priorities and meet deadlines.
Experience maintaining accurate records and updating customer or case management systems.
Strong communication skills, with the ability to build positive relationships with customers and colleagues.
An understanding of good customer service, data protection and confidentiality requirements.
Good IT skills, including Microsoft Office, and the ability to learn new systems quickly while remaining calm under pressure.

Important - Right to work in the UK is an essential requirement for this role. We do not provide sponsorship.

Please read the attached Job Description before applying so you get the full scope of the role.

Closing: 28 July

Interviews in Rushden: Week commencing 3 August

We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.

If you have any questions, please contact the Amplius Talent Team and we’ll be happy to assist you.

Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We’re a team of over 1,300 colleagues driven to have a positive impact on people’s lives and provide affordable homes that make a difference.

Apply Now

Refine Your Search

it support contract jobs in rushden spencer, nth

Customer Contact Administrator

Staff - Designing Out Crime Officer

IT Support Contract

IT Support Analyst

Support Analyst

Staff - Case Enquiry Officer

Sampling Scheduler - Part Time

Project Coordinator

Network Technician

Staff - Crime Investigations Navigator

Associate Cyber Responder

IT Support Technician

Admissions Adviser

Business Information & Reporting Analyst

Staff - Out of Court Resolutions Administrator

IT Service Desk Analyst

Tesco Travel Money Advisor

Postperson with Driving

Back End Specialist Launch Team

Nights Team Member

I want to receive the latest job alerts for it support contract in rushden spencer, nth

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