Customer service coordinator Work, Jobs in Rutherglen South, Slk (with Salaries)

Customer Service Coordinator
Bullet Express —Bothwell
- Full-time
- Computer literacy
- Data entry
- Communication skills
1d
Client Services Coordinator
Alfred H Knight Group —Dundonald
- Full-time
- Bachelor's degree
- Continuous improvement
- Travel
- Employee assistance programme
Quick apply
8d
Sales Co-ordinator
SIG Roofing —Glasgow
- Communication skills
- Employee discount
Mentor Services Coordinator
MCR Pathways —Glasgow
- From £26,780 a year
- Temporary
- Hybrid work
- Customer service
- Databases
- Administrative experience
- Health & wellbeing programme
- Work from home
Quick apply
Customer Service Coordinator
QCS International Ltd —Cumbernauld South
- Up to £28,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
Sales Coordinator
BSS —Glasgow
- Full-time
- CRM software
- Computer literacy
- No experience needed
- Employee discount
Treatment Coordinator/Receptionist
Aura Dentistry&Facial Aesthetics —Glasgow
- From £13 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
Sales Co-ordinator
Fleet Alliance —Glasgow
- Full-time
- Microsoft Word
- Microsoft Outlook
- Organisational skills
- Gym membership
- Flexible schedule
Quick apply
7d
Travel Coordinator
Experience Scotland's Wild —Dumbarton
- From £26,500 a year
- Full-time
- Customer service
- Administrative experience
- Team management
- Free parking
- Employee discount
Quick apply
2h
Hospitality/Office Coordinator
Vigilant Security —Glasgow
- £13.45 an hour
- Full-time
- Hospitality
- Customer service
- Computer literacy
- Annual leave
Quick apply
11d
Sales Coordinator
West Fraser Europe Ltd —Stirling
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
6d
Customer & Production Coordinator
Scottish Leather Group —Paisley
- £0.01 a year
- Continuous improvement
- Communication skills
- Free parking
- Annual leave
Quick apply
10d

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Client Services Coordinator
Alfred H Knight Group —Dundonald
Experience in day to day fast paced operational environment. In this client-facing role, your primary responsibility will be to organise and manage AHKES solid…
Quick apply
8d
Operations Manager — Short-Term Lets & Property Management
Voyage Collecton —East Kilbride
Salary: £35,000 - £40,000 (dependent on experience) Plus: Performance commission, private health insurance, mileage allowance, Full UK driving licence required.
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customer service coordinator jobs near rutherglen south, slk

Customer Service Coordinator

Bullet Express -
Bothwell

Apply Now

Job details

Permanent | Full-time
1 day ago

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Computer literacy
Delivery scheduling
Stakeholder liaison
Logistics
Process improvement
Internal department liaison
Microsoft Office Suite
Complaint handling
Customer relationship management
Data entry
Relationship management
Customer interaction
Transport scheduling
Communication skills
Supply chain customer service
Time management

Full job description

We are looking for a Customer Service Coordinator to join our logistics team and play a key role in ensuring our customers receive a reliable, efficient and professional service.

You will be the main point of contact for customers, coordinating deliveries and collections, responding to enquiries, resolving issues and working closely with our transport and operations teams to ensure everything runs smoothly. This is a fast-paced role that requires excellent communication, organisation and problem-solving skills.

Key Responsibilities

Act as the primary point of contact for customers, providing a professional and responsive service.
Coordinate customer orders, deliveries, collections and transport requirements.
Liaise with drivers, hauliers, warehouses and internal operations teams to ensure shipments are completed on time.
Monitor deliveries and proactively communicate any delays, changes or issues to customers.
Respond to customer enquiries by phone and email in a timely and professional manner.
Investigate and resolve customer complaints, delivery issues and service queries.
Maintain accurate customer, order and shipment information within company systems.
Process delivery documentation, proof of delivery and other relevant paperwork.
Provide customers with accurate updates on shipment status and expected delivery times.
Work closely with the transport and planning teams to identify and resolve operational issues.
Build and maintain strong relationships with customers and key contacts.
Escalate complex issues when required and ensure they are followed through to resolution.
Support the wider team with administrative and operational tasks as required.
Identify opportunities to improve customer service processes and overall customer experience.

About You

The successful candidate will be organised, customer-focused and confident working in a busy logistics environment. You will be comfortable managing multiple priorities while maintaining accuracy and providing a high level of service.

We are looking for someone who has:

Excellent communication skills, both written and verbal.
Strong organisational and time-management skills.
A proactive approach to solving problems.
The ability to remain calm and professional under pressure.
Excellent attention to detail and accuracy.
Good IT skills, including Microsoft Office and the ability to learn new systems quickly.
The ability to work effectively both independently and as part of a team.
A positive, professional and customer-focused attitude.

Experience within the logistics or transport industry is desirable, but we are also happy to consider candidates with strong customer service and coordination experience who are keen to develop their career within logistics.

Permanent
Full time
Bothwell, South Lanarkshire, United Kingdom
Express Services

Apply Now

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customer service coordinator jobs in rutherglen south, slk

Customer Service Coordinator

Client Services Coordinator

Sales Co-ordinator

Mentor Services Coordinator

Customer Service Coordinator

Sales Coordinator

Treatment Coordinator/Receptionist

Sales Co-ordinator

Travel Coordinator

Hospitality/Office Coordinator

Sales Coordinator

Customer & Production Coordinator

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