Helpdesk engineer Work, Jobs in Salfords, Sry (with Salaries)

First Line Support / Helpdesk Engineer - Hybrid
Uptime Solutions —Crawley
- Full-time
- Windows
- Microsoft Office
- Analysis skills
Vending Operator - Decorum Vending Ltd
9620146 —Crawley
- From £31,175 a year
- Full-time
- Maintenance
- English
- In-person
- Annual leave
Quick apply
10d
IT Repairs Engineer
Class Technology Solutions Ltd —Crawley
- £27,000 a year
- Full-time
- Maintenance
- English
- Windows
Quick apply
IT Engineer
Class Technology Solutions Ltd —Reigate
- £32,000 a year
- Full-time
- Maintenance
- Mentoring
- Computer skills
- Annual leave
- Employee assistance programme
Quick apply
23h
1st Line Support Engineer
Aventum Group —London
- Full-time
- Hybrid work
- Azure
- Continuous improvement
- Travel
IT Service Desk Engineer
DJH —London
- Hybrid work
- Travel
- SharePoint
- Communication skills
Quick apply
IT Apprentice (Level 3 Information Communications Technician)
Primary Goal —Guildford
- £10,000 a year
- Full-time
- Experience working with children
- Communication skills
- School
- Annual leave
System Administrator 2- UK
M.C. Dean, Inc —London
- Weekend availability
- Bachelor's degree
- AI
- Leadership
9d
IT Service Desk Engineer
McBrides Accountants LLP —Bexley
- Hybrid work
- Travel
- SharePoint
- Communication skills
First Line Technical Support Engineer (Shift Patterns)
Krome Technologies Ltd —Chertsey
- £24,000 - £30,000 a year
- Full-time
- English
- Travel
- Communication skills
- Free parking
- Annual leave
Quick apply
Infrastructure Engineer
Westminster School —London
- £40,000 - £45,000 a year
- Full-time
- School
Quick apply
8d
Help desk Coordinator
CBRE —London
- Full-time
- Analysis skills
- Maths
- Typing
10d
Contract Support & Helpdesk
CBRE —London
- Full-time
- Microsoft Office
- Continuous improvement
- Organisational skills
3rd line Support Engineer
Wanstor —London
- Full-time
- Hybrid work
- Continuous improvement
- Mentoring
- Computer networking
- Annual leave
Quick apply
10d
Engineering Supervisor
OCS Group —London
- Remote
- Customer service
- Training & development
Quick apply
Helpdesk Coordinator
CBRE —London
- Full-time
- Continuous improvement
System Administrator 1 - UK
M.C. Dean, Inc —London
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Bachelor's degree
Solutions Engineer - Remote
Siena AI —London
- Full-time
- Remote
- APIs
- AI
IT Security Engineer
Stephanie Hansen Demo 2 —London
- Full-time
- Scripting
- Annual leave
Quick apply
First Line Technical Support Engineer
Krome Technologies Ltd —Chertsey
- £24,000 - £30,000 a year
- Weekend availability
- Travel
- Communication skills
- Free parking
- Annual leave
Quick apply

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First Line Support / Helpdesk Engineer - Hybrid

Uptime Solutions -
Crawley

Apply Now

Job details

Full-time

Qualifications

Microsoft Windows Server
Technical troubleshooting
Ticket management
Microsoft Office Suite
Windows
Microsoft Office
Analysis skills
Technical support incident logging
Customer support
Application support
Communication skills

Full job description

Date Opened 05/16/2025
Job Type Full time
Industry Technology
City Crawley
State/Province West Sussex
Country United Kingdom
Zip/Postal Code RH11

Job Description

First Line Support Engineer - Initially office-based and then Hybrid

What’s this role about?

As a First line engineer, you will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners. Using your analytical skills to efficiently problem solve within our fast-paced environment, you will work with your team to provide market-leading technical support.

Growth is important to us, your role will include being mentored by seniors to develop the skills necessary to progress from a 1st line engineer to a 2nd line. We will also provide support and assistance in obtaining professional certifications.

MSP experience would be a bonus, if not, an IT Helpdesk / remote support background is a big plus.

What will I get up to day to day?

You will be responsible for delivering 1st line IT support services to the customer base of our MSP partners while escalating issues requiring more senior resources to a suitable engineer.

Your everyday focus will include:

Troubleshooting a range of technical issues experienced by our clients, including the following technologies:
- Windows 10.
- Office 365.
- Microsoft Office.
- Printers and Scanners.
- Various customer applications.
Basic administration of Windows Server 2016, 2019.
Network troubleshooting.
Using our PSA platform to log and respond to support tickets.
Identifying and escalating higher-level issues to a senior engineer.
Being a people person, delivering support in a friendly and positive manner.
Great communication skills, both verbally and in writing will be expected.

What gets me the competitive edge?

Stand out from the pack with these things:

Passion for technology and self-development.
Experience working for a managed service provider.
Knowledge of Autotask RMM or PSA.

Apply Now

Refine Your Search

helpdesk engineer jobs in salfords, sry

First Line Support / Helpdesk Engineer - Hybrid

Vending Operator - Decorum Vending Ltd

IT Repairs Engineer

IT Engineer

1st Line Support Engineer

IT Service Desk Engineer

IT Apprentice (Level 3 Information Communications Technician)

System Administrator 2- UK

IT Service Desk Engineer

First Line Technical Support Engineer (Shift Patterns)

Infrastructure Engineer

Help desk Coordinator

Contract Support & Helpdesk

3rd line Support Engineer

Engineering Supervisor

Helpdesk Coordinator

System Administrator 1 - UK

Solutions Engineer - Remote

IT Security Engineer

First Line Technical Support Engineer

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