Patient experience manager Work, Jobs in Sandbach, Chs (with Salaries)

Receptionist/Driver (Dual Role) – Staffordshire House
Partnering Health —Stoke-on-Trent
- £12.71 - £13.43 an hour
- Customer service
- Front desk
- IT
Residential Worker - Linden Bank Approved Premises - Sandbach, Cheshire
HM Prison & Probation Service —Sandbach
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Annual leave
- Employee discount
8d
NHS Patient Services Assistant Manager
Optegra —Manchester
- £30,000 - £36,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Patient care
- Annual leave
- Employee discount
Quick apply
PCN Manager
Warrington Innovation Network —Warrington
- From £45,000 a year
- Full-time
- Management
- Analysis skills
- Travel
- Free parking
- Annual leave
Quick apply
Sr. Product Manager
Omnicell —Warrington
- £90,000 - £105,000 a year
- Master's degree
- Analysis skills
- Bachelor's degree
Pharmacist Manager
Well Pharmacy —Crewe
- Up to £29 an hour
- Monday to Friday
- Management
- Employee discount
Dental Compliance Coordinator - National
21D Clinical Limited —Manchester
- £32,000 - £36,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Administrative experience
- Driving
- Free parking
Quick apply
9d
Radiology Services Manager
Misr Radiology Centre UK Ltd —Manchester
- £76,000 a year
- Management
- Human resources
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
10d
Delivery Driver
Well Pharmacy —Crewe
- £12.76 an hour
- Communication skills
- Employee discount
Clinic Manager
Pall Mall Medical —Manchester
- £35,000 - £45,000 a year
- Full-time
- Management
- Supervising experience
- Human resources
- Health & wellbeing programme
- Annual leave
Quick apply
13d
Senior Territory Manager - North / North West Implants • Regeneration
Megagen Implants —Manchester
- Full-time
- Remote
- Sales
- Driving
- Travel
- Annual leave
- Flexible schedule
Quick apply
Deputy Registered Manager
Elysium Healthcare —Newcastle-under-Lyme
- £32,000 a year
- Full-time
- Management
- Project management
- Communication skills
- Free parking
- Annual leave
Quick apply
14d
Facilities Manager
ISS Facility Services —Stoke-on-Trent
- Management
- Contracts
Quick apply
UK Clinical Success Manager
Strolll —Stafford
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Travel
- Patient care
- Organisational skills
- Annual leave
Quick apply
7d
Sr. CRA 1 - Site Management
IQVIA —Manchester
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Lead Clinical Research Practitioner & Portfolio Co-ordinator
Manchester University NHS Foundation Trust —Manchester
- £39,959 - £48,117 a year
- Full-time
- Hybrid work
- Patient monitoring
- University
- Organisational skills
1d
Team Co-Ordinator - Speech and Language Therapy
Manchester University NHS Foundation Trust —Levenshulme
- £49,387 - £56,515 a year
- Full-time
- University
- AI
Private Services Operations Manager
Well Pharmacy —Manchester
- Organisational skills
- Communication skills
Patient and Public Involvement and Engagement Officer
Manchester University NHS Foundation Trust —Manchester
- £32,073 - £39,043 a year
- Full-time
- University
- AI
8d
Paralegal
The Dental Law Partnership —Nantwich
- From £24,000 a year
- Full-time
- In-person
- Communication skills
- Time management
- Free parking
- Sick pay
Quick apply

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Receptionist/Driver (Dual Role) – Staffordshire House

Partnering Health -
Stoke-on-Trent

Apply Now

Job details

£12.71 - £13.43 an hour

Qualifications

Driving Licence
Customer service
Front desk
IT

Full job description

PHL are looking to recruit Receptionist/Drivers as a dual role on a bank basis. As a key member of our operational support team, your role is to support colleagues and patients across Staffordshire. As a Receptionist/Driver you will work covering various sites.

Our receptionists are responsible for effective delivery of a prompt and courteous service to all patients, visitors, and members of the clinical team. You will liaise with the Team Leader/Service Delivery Manager to ensure that the patient receives a first class and seamless service. As an integral team member, you will be accountable for completing the tasks as set out for you, helping to create a respectful environment in which to work and ensuring supplies processes adhere to our value of caring for our patients.

Our drivers are responsible to safely transporting clinicians and clinical equipment to patient’s home addresses who require a home visit. Additionally, there may be a requirement for drivers to provide chaperone services to both clinicians and patients. This is an essential primary care service not an emergency service and therefore drivers do not have special priorities over other road users. Drivers must carry out all driving duties in a safe and legal manner ensuring that the vehicle is driven, and passengers are carried in full compliance within current driving regulations and codes principally the Road Traffic Act and the Highway Code.

What You’ll Do – Receptionist

Monitor the electronic booking system and liaise with Team Leaders / Service Delivery Manager with any workload concerns.

Escalate any concerns or signs of a deteriorating patient to the clinician working on site for immediate intervention.

Book patients in on arrival and follow up with patients who ‘Do Not Attend’ (DNA).

Manage expectations of the patients in the waiting area

What You’ll Do – Driver

Ensure that any pre-shift car inspections, both external and internal, are carried out to check for any damage and lack of cleanliness. You will also be responsible for the parking area, driver’s cupboard and any other surrounding areas ensuring all are kept tidy. If anything is observed, then observations to be recorded on the drivers Fleet Check App.

Ensure Medical Equipment, Drug boxes and Handheld Equipment are in the car at start of shift & returned to designated storage at end of shift.

Collect prescription packs from the base ensuring you record the details accurately.

Ensure that the car computer is set up, fully charged and ready for the clinician to log into when they arrive on shift and the car has stock of all necessary paperwork/ envelopes etc.

Support the clinician with any tasks as requested. This includes chaperoning the clinician on all patient home visits.

What We’re Looking For

Previous experience in Reception / Customer Service or administration is highly desirable

Ability to communicate effectively and demonstrate empathy when dealing with patients and clinical staff including those from different backgrounds

A good knowledge of IT systems and how to use everyday technology

A good standard of literacy

The ability to work under pressure as an individual and a key team member when required

Why Join PHL?

Flexible shifts to suit your commitments.

A friendly supportive, professional, and inclusive working environment.

When you join PHL, you’re not just stepping into a role you’re becoming part of an ambitious and fast-growing business. That means more opportunities to learn, develop, and progress as we expand. You’ll have the chance to shape how we work, make a real impact, and grow your career alongside the business.

The ability to meet standards and maintain those standards will be important for the successful completion of tasks

A full clean UK Driving Licence.

Over the age of 25 for insurance purposes.

If you’re looking for a rewarding role where you can combine compassion with professionalism, we’d love to hear from you.

As part of our ongoing commitment to support the Armed Forces community, PHL Group has been awarded the Defence Employers Recognition Scheme Silver Award and Veteran Aware accreditation. These prestigious accolades highlight our unwavering dedication to supporting ex-military personnel, recognising the value that serving personnel, both regular and reservists, veterans and military families contribute to our business and our country.

Apply Now

Refine Your Search

patient experience manager jobs in sandbach, chs

Receptionist/Driver (Dual Role) – Staffordshire House

Residential Worker - Linden Bank Approved Premises - Sandbach, Cheshire

NHS Patient Services Assistant Manager

PCN Manager

Sr. Product Manager

Pharmacist Manager

Dental Compliance Coordinator - National

Radiology Services Manager

Delivery Driver

Clinic Manager

Senior Territory Manager - North / North West Implants • Regeneration

Deputy Registered Manager

Facilities Manager

UK Clinical Success Manager

Sr. CRA 1 - Site Management

Lead Clinical Research Practitioner & Portfolio Co-ordinator

Team Co-Ordinator - Speech and Language Therapy

Private Services Operations Manager

Patient and Public Involvement and Engagement Officer

Paralegal

I want to receive the latest job alerts for patient experience manager in sandbach, chs

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