Customer experience advisor Work, Jobs in Sandford, Som (with Salaries)

Customer Service Advisor
SSE —Cardiff
- £29,504 - £34,757 a year
- Part-time
- Hybrid work
- Customer service
- IT
- Communication skills
- Employee discount
- Gym membership
Customer Experience & Bookings Advisor
OvenGleamers —Bristol
- From £24,785 a year
- Full-time
- In-person
- Free parking
- Employee discount
Quick apply
4d
Customer Sales & Bookings Advisor - Full time
VAPOR CLEAN —Weston-super-Mare
- From £13.45 an hour
- Full-time
- Microsoft Outlook
- Sales
- Customer service
- Free parking
- Employee discount
Quick apply
11d
Customer Advisor
Boots —Bristol
- £16 an hour
- Part-time
- Customer service
- In-person
- Employee assistance programme
- Employee discount
5d
Customer Service Advisor
PHSGroup —Caerphilly
- No weekends
- Hybrid work
- Computer skills
- No travel
- Free parking
- Employee discount
Customer Experience Advisor
Evolve Home Energy Solutions —Cwmbran
- Up to £23,500 a year
- Weekend availability
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
6d
Customer Advisor
Admiral —Cardiff
- £24,636.15 a year
- Communication skills
- Annual leave
5d
Customer Service Advisor
Eakin Healthcare —Cardiff
- £26,719.50 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Sales
- Free parking
- Referral programme
Quick apply
3d
Customer Advisor
Places for People —Bath
- £25,967.38 a year
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Administrative experience
- Employee discount
- Flexible schedule
Customer Hub Advisor
Sopra Steria —Newport
- £26,298 a year
- Hybrid work
- Organisational skills
- Annual leave
Customer Service Advisor
Barclays —Bath
- £26,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
Sales Advisor
PetsCorner —Nailsea
- £10.85 - £12.71 an hour
- Part-time
- Heavy lifting
- Customer service
- IT
- Employee discount
Customer Service Advisor
Link Financial —Caerphilly
- £26,000 - £28,500 a year
- Full-time
- Customer service
- English
- Administrative experience
- Employee assistance programme
- Employee discount
Customer Advisor - Fixed Term
Places for People —Bath
- £25,987.38 a year
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Administrative experience
- Employee discount
- Flexible schedule
Customer Sales Advisor
Admiral —Cardiff
- From £26,300 a year
- Full-time
- Hybrid work
- Communication skills
6d
Customer Service Advisor
Host Student Housing Limited —Bristol
- £13,500 a year
- Part-time
- Hospitality
- In-person
- Communication skills
- Employee assistance programme
- Life insurance
12d
Customer Sales & Bookings Advisor – Full time
Vapor Clean —Weston-super-Mare
- £13.45 an hour
- Full-time
- Microsoft Outlook
- Sales
- Customer service
- Free parking
- Employee discount
HR Advisor
GXO Logistics —Weston-super-Mare
- Up to £35,000 a year
- Full-time
- Human resources
- Communication skills
- Annual leave
- Employee discount
Sales Advisor
Hotel Chocolat —Street
- £13.05 an hour
- Hotel
- Café
- Employee discount
Tesco Travel Money Advisor
Travelex —Cardiff
- £13.50 an hour
- Overtime
- Customer service
- Employee discount
7d

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customer experience advisor jobs near sandford, som

Customer Service Advisor

SSE -
Cardiff

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Job details

Permanent | Part-time
£29,504 - £34,757 a year

Benefits

Cycle to work scheme
Discounted gym membership
Private medical insurance
Employee discount
Gym membership

Qualifications

Customer service
IT
Communication skills
4G/LTE

Full job description

Base Location: Cardiff or Reading – Hybrid

Salary: £29,504 – £34,757 + excellent benefits

Working Pattern: Part Time | Permanent | Flexible First – hybrid working, up to 50% office-based

The role

As part of the smart metering campaign team you will work on a dialler or inbound phone line to contact customers based on smart campaigns to arrange smart metering appointments and overcome customer objections to smart metering using various objection handling techniques. Being on hand to support our customers in the transition to a 4G smart metering network, we need someone who can carry out all campaign activities efficiently whilst delivering a superior customer experience. Speaking directly to customers in accordance to the campaigns theme and being advocates for smart for our internal teams and customers alike. Ensuring that customers are fully aware of all the benefits of smart metering and converting customer contact in to appointment bookings. We are looking for a part time advisor to cover our lunch periods, working Monday to Friday at shift times of either 10am to 2pm or 10.30am to 2.30pm. This role requires you to attend the office atleast two days per week.

You will

Have Smart Meter upgrade conversations.
Book smart metering appointments to a high standard
Handle customer phone and email enquiries
Record all customer interactions according to standard operating procedures.
Deliver an exceptional customer experience.
Work within policies, processes and systems and advise of any issues which impede your, or the team’s performance

You have

Some knowledge of smart metering or the energy industry
Basic IT knowledge including Microsoft Applications
Excellent communication skills, both verbal and written
Experience of working in a Customer Service environment
Organising and prioritising your individual workload

About SSE

SSE has a bold ambition – to be a leading energy company in a net zero world. We're building the world's largest offshore wind farm. Transforming the grid to provide greener electricity for millions of people and investing over £20 billion in homegrown energy, with £20 billion more in the pipeline.

SSE Energy Solutions support UK organisations by delivering energy and low-carbon energy solutions. These include EV hubs, solar systems, smart technologies, and heating and cooling networks. We power the net zero transition by helping customers cut carbon and costs, and by building and investing in flexible energy infrastructure.

Flexible benefits to fit your life

Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest-free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave.

Work with an equal opportunity employer

SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. please contact Zoe at [email protected] to discuss how we can support you.

We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry.

Ready to apply?

Start your online application using the Apply Now box on this page. We only accept applications made online. We'll be in touch after the closing date to let you know if we'll be taking your application further. If you're offered a role with SSE, you'll need to complete a criminality check and a credit check before you start work.

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