It analyst Work, Jobs in Sands, Bkm (with Salaries)

Tech Support Analyst
5G Communications Ltd. —High Wycombe
- £18,000 - £25,000 a year
- Microsoft Outlook
IT Service Desk Analyst
Oxford Health NHS Foundation Trust —Oxford
- £28,392 - £31,157 a year
- Full-time
- Remote
- Continuous improvement
- Annual leave
- Employee assistance programme
9d
IT QA Data Analyst
AHPL Consultants Ltd —Amersham
- £32,000 - £42,000 a year
- Full-time
- Hybrid work
- Azure
- Databases
- Analysis skills
Quick apply
2h
IT Analyst, Field Support Engineer
Axiom Technologies —Amersham
- Full-time
IT Analyst Field Support
Axiom Technologies —Reading
- Full-time
IT Business Analyst
Renewable Energy Systems Limited —Kings Langley
- Full-time
- Microsoft Powerpoint
- Computer Science
- Analysis skills
1d
IT Change Analyst
Sysco —Hemel Hempstead
- Full-time
- Hybrid work
- Computer Science
- English
- Continuous improvement
- Employee discount
1d
Digital & IT Senior Analyst - Messaging
Parker Hannifin Corporation —Hemel Hempstead
- Computer Science
- Maintenance
- Bachelor's degree
IT Support Analyst
Encore Global —Uxbridge
- £30,000 - £34,000 a year
- Full-time
- Analysis skills
- Employee assistance programme
- Employee discount
IT Security Analyst
Interpham Consulting —Luton
- Full-time
- Writing skills
HR Systems Analyst (6 Month FTC)
Senior plc Head Office —Rickmansworth
- Full-time
- Hybrid work
- Data analysis skills
- Continuous improvement
- Travel
- Work from home
- Employee assistance programme
Quick apply
IT Support Analyst
Leyland SDM —Wembley
- Communication skills
3d
Security System Analyst (Lenel/Milestone)
Securitas UK —Reading
- £45,000 - £55,000 a year
- Full-time
- Remote
- Organisational skills
- Employee discount
Quick apply

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Tech Support Analyst

5G Communications Ltd.
High Wycombe

Apply Now

Job details

£18,000 - £25,000 a year

Qualifications

Technical troubleshooting
TCP
Microsoft Outlook
Stakeholder liaison
LAN
Internal department liaison
Microsoft Exchange
Breakdown recovery
Network infrastructure
Telecommunication
IP networking
Customer support
Fault diagnosis and repair
Help desk

Full job description

£18,000 to £25,000 per annum

High Wycombe

5G Communications has developed and evolved, in the last 20 years to establish themselves as one of the largest growing telecommunication suppliers. 5G pride themselves on supplying leading edge technology, B2B throughout the UK and turnover in excess of £15 million. This is an excellent opportunity to join a family run business that pride themselves on Passion, Respect, Integrity, Diligence and Excellence.

The successful Technical Support Engineer will join an already strong team and play a key part in the 1st and 2nd line technical support to our customers.

5G, are offering more than just a job, if you have the right attitude, desire to learn and are passionate about your work there will be further opportunities with the company, who promote from within.

Job Role

Resolving faults, and providing temporary solutions.
Take responsibility for the fault from first contact to resolution.
Diagnose and understand customers’ faults with broadband, lines, email, wireless, VPN, routers and VOIP.
Liaise with other departments with regard to customer issues/faults.
Report new faults to suppliers.
Chasing suppliers for updates and progression of faults.
Contacting Openreach engineers regarding line faults and SFI engineers regarding Broadband Faults. This may also mean becoming involved with IT support on the customer’s end and their maintainers.
Keep up to date and aware of the technical support issues, IT policies and best practice methods.
Register/transfer domains and configure POP3 email accounts.
Configure and troubleshoot POP3 / Exchange email clients, i.e. Outlook 2003/2010 Troubleshoot VOIP issues.
You must be capable of resolving the following issues within 15 minutes:
- Register new email address for existing domain customers and update Billing;
- Basic email configuration and support (Incoming and Outgoing SMTP Setting) for Microsoft Outlook / Express;
- Router configuration and configuration checks to an intermediate level including, for example, port forwarding and specific LAN settings.
- IP Addressing (Reconfigure Router with new Routed IP’s);
- NAT and Port Forwarding /Open Ports;
- 1st Line IPPBX and PBX, Hosted PBX configurations, IP Number diverts and IP MAC’s (Moves, adds and changes).

Do you have the following skills to enable you to do the role?

General basic knowledge on analogue and digital technology.
General knowledge of Microsoft Windows.
General technical Knowledge of networking.
Basic knowledge of PBX and PDQ equipment.
General knowledge of ISDN technologies.
General technical knowledge of the internet e.g. ADSL
General basic knowledge on TCP/IP.
Basic technical knowledge of web platforms.
Good knowledge of mail platform, IMAP, SMTP, POP3
General knowledge of DNS.
Exposure to mail clients.

If you can do the above and you have previous experience, preferably in telecoms, then we would love to hear from you.

For more information please don’t hesitate to apply for the role today

Apply Now

Refine Your Search

it analyst jobs in sands, bkm

Tech Support Analyst

IT Service Desk Analyst

IT QA Data Analyst

IT Analyst, Field Support Engineer

IT Analyst Field Support

IT Business Analyst

IT Change Analyst

Digital & IT Senior Analyst - Messaging

IT Support Analyst

IT Security Analyst

HR Systems Analyst (6 Month FTC)

IT Support Analyst

Security System Analyst (Lenel/Milestone)

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£18,000 to £25,000 per annum

High Wycombe

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