Lead engineer Work, Jobs in Sawston, Cam (with Salaries)

Head of Customer Success
Cambrionix —Cambridge
- £85,000 - £90,000 a year
- Full-time
- Hybrid work
- Team management
- Free parking
- Life insurance
Quick apply
11d
Project Manager
GBG Group UK —Swaffham Bulbeck
- £50,000 - £70,000 a year
- Full-time
- PMP
- Continuous improvement
- Travel
- Free parking
- Sick pay
Quick apply
6d
PCB Team Lead
Arm —Cambridge
- £126,200 - £170,800 a year
- Hybrid work
- Continuous improvement
- Team management
- Relocation assistance
Microsoft Dynamics 365 Consultant / Developer
Softwerx —Cambridge
- £65,000 - £80,000 a year
- Monday to Friday
- Hybrid work
- CRM software
- Analysis skills
- Organisational skills
- Employee discount
- Gym membership
Project Manager (Construction)
ACW Installations ltd —West Row
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Writing skills
- Quality control
- Conflict management
Quick apply
4d
Senior Quality Engineer
Hexcel Corporation —Duxford
- Full-time
- Engineering
- Analysis skills
- Continuous improvement
Tech Lead and Engineer Manager
University of Cambridge —Cambridge
- Up to £86,500 a year
- DevOps
- Team management
- Agile
- Annual leave
Technical Author
CARECO UK LTD —Braintree
- £30,000 - £32,000 a year
- Full-time
- Product management
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
Software Development Team Lead
Royal Society of Chemistry —Cambridge
- £63,000 a year
- Full-time
- Hybrid work
- Team management
- Travel
- Work from home
Principal Engineer
Abcam —Cambridge
- Full-time
- Computer Science
- DevOps
- Bachelor's degree
- Annual leave
Senior Product Development Engineer
Sapphiros UK —Great Chesterford
- £60,000 - £65,000 a year
- Full-time
- Writing skills
- Engineering
- In-person
- Free parking
- Employee discount
Quick apply
5d
University Assistant Professor
University of Cambridge —Cambridge
- £47,389 - £59,966 a year
- Research
- Teaching
Senior Project Manager (Higher Education, Healthcare, Defence Construction)
AECOM —Cambridge
- Full-time
- Hybrid work
- Engineering
- Business development
- Mentoring
Service Desk Engineer
Redgate —Cambridge
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Heavy lifting
- Analysis skills
- Annual leave
Associate Technical Director
Jagex —Cambridge
- Full-time
- Annual leave
- Flexible schedule
12d
Semantic Modelling Specialist
Deanta UK Ltd —Ely
- From £50,000 a year
- Full-time
- ERP systems
- In-person
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
6d
Assistant Project Manager
Cambridgeshire County Council —Alconbury
- £34,434 - £44,822 a year
- Civil engineering
- Construction experience
- Budgeting
- Annual leave
- Employee discount
12d
VP of AI
Turbine —Cambridge
- Full-time
- Remote
- Master's degree
- Team management
- Training & development
Quick apply
Senior Project Manager (Defence Infrastructure)
AECOM —Cambridge
- Full-time
- Hybrid work
- Project management
- No degree
- Mentoring
Quality Manager
TRB Lightweight Structures Limited —Huntingdon
- From £45,000 a year
- Monday to Friday
- Management
- Continuous improvement
- Team management
Quick apply

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lead engineer jobs near sawston, cam

Head of Customer Success

Cambrionix
Cambridge

Quick apply

Job details

Permanent | Full-time
£85,000 - £90,000 a year
11 days ago

Benefits

Free parking
Cycle to work scheme
Company pension
Private medical insurance
Life insurance
Sick pay
On-site parking

Qualifications

Dashboard visualisation
Process improvement
Team management
Churn prevention
B2B
Operational strategy development
HubSpot
SaaS

Full job description

We're looking for someone exceptional to build and lead our entire Customer Success function from the ground up. An opportunity to build something that doesn’t exist yet.

At Cambrionix, we've spent more than 15 years building world-class hardware trusted by some of the biggest technology brands in the world. We have more than 1.8 million ports in operation globally, and our technology powers mission-critical environments across multiple industries. We're internationally recognised for delivering the fastest, most reliable and most intelligent USB solutions on the planet.

Now we're entering our next chapter.

We're evolving from a traditional manufacturing business into a software and SaaS-led organisation, with Cambrionix Connect at the centre of that transformation. Our cloud platform enables customers to remotely manage, monitor and control devices across entire global fleets from a single interface.

And that's where you come in.

Your mission

Working for the Chief Revenue Officer and working closely with Rev Ops, Tech Engineering and Business development, you will build a function that customers genuinely love.

You'll define the strategy, create the playbooks, design the customer journey, identify the key signals that require actioning implement the processes, establish the metrics, and help build a scalable function that supports our transition to a recurring SaaS business.

What you'll be doing

Designing and launching the entire Customer Success function within HubSpot CRM
Creating customer onboarding programmes that drive adoption from day one
Developing customer journey maps across the entire lifecycle
Building scalable processes, playbooks and customer success frameworks
Reducing churn and increasing customer retention
Identifying opportunities for customer growth and expansion through both upsell and cross sell
Building dashboards that provide meaningful insights into customer behaviour
Recruiting, developing and leading a Customer Success team as the function grows
Becoming the voice of the customer across the business

You will have experience building a Customer Success function rather than simply managing an established one. You'll understand that customer success is far more than customer support and will have a genuine passion for creating processes, systems and strategies from the ground up. You'll thrive in an environment where there's a blank sheet of paper rather than an existing playbook and will be equally comfortable developing strategy and delivering operational excellence. You'll be able to move effortlessly between conversations with customers, engineers and senior leaders, translating customer needs into meaningful business and product decisions. You'll also have a strong understanding of key SaaS metrics, including customer adoption, retention, churn, expansion and lifetime value, together with experience working in a B2B SaaS, technology, software or platform-based business. Most importantly, you'll enjoy building scalable solutions and helping organisations navigate periods of growth and transformation.

We'd be especially excited if you have experience with:

Scaling a customer success function during a business transformation
SaaS implementation and onboarding
Subscription and recurring revenue models
Technical products
Enterprise customers
Customer success platforms and automation tools
Building and leading high-performing teams

Why Cambrionix?

Because we're not standing still. We have ambitious plans, significant investment and a product roadmap that's reshaping our future. Please don't apply because you're looking for a comfortable, steady-state management role. Apply if you want to build something remarkable.

If those words resonate with you, we'd love to talk.

Pay: £85,000.00-£90,000.00 per year

Benefits:

Company pension
Cycle to work scheme
Free parking
Life insurance
On-site parking
Private medical insurance
Sick pay

Ability to commute/relocate:

Cambridge CB4 0DS: reliably commute or plan to relocate before starting work (required)

Experience:

Customer Success: 5 years (required)

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Cambridge CB4 0DS

Quick apply

Refine Your Search

lead engineer jobs in sawston, cam

Head of Customer Success

Project Manager

PCB Team Lead

Microsoft Dynamics 365 Consultant / Developer

Project Manager (Construction)

Senior Quality Engineer

Tech Lead and Engineer Manager

Technical Author

Software Development Team Lead

Principal Engineer

Senior Product Development Engineer

University Assistant Professor

Senior Project Manager (Higher Education, Healthcare, Defence Construction)

Service Desk Engineer

Associate Technical Director

Semantic Modelling Specialist

Assistant Project Manager

VP of AI

Senior Project Manager (Defence Infrastructure)

Quality Manager

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