Appointment coordinator Work, Jobs in Scotland (with Salaries)

Operations Support Coordinator - Glasgow’s Helping Heroes
SSAFA —Scotland
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
Customer service & booking coordinator
Kyle Barr Plumbing and Heating —Bathgate
- £26,000 - £27,000 a year
- Full-time
- Hybrid work
- CRM software
- English
- Plumbing
- Annual leave
Quick apply
3h
Appeals, Complaints and Conduct Coordinator
University of the West Scotland —Paisley
- £28,031 - £33,002 a year
- Full-time
- Administrative experience
- Continuous improvement
- Organisational skills
- Annual leave
- Employee assistance programme
International Recruitment and Conversion Coordinator
University of the West Scotland —Paisley
- £28,031 - £33,002 a year
- Full-time
- University
- Annual leave
- Employee assistance programme
12d
Waiting List Clerk - Health Records
NHS Scotland —Glasgow
- £29,103 - £31,409 a year
- Full-time
- Military
- English
- Microsoft Office
- Annual leave
- Employee assistance programme
Marie Curie Bereavement Services Coordinator
Marie Curie —Edinburgh
- £43,231 - £52,679 a year
- Full-time
- Organisational skills
- Hospice
- Annual leave
Quick apply
Lifestyle and Wellbeing Coordinator
Sanctuary Care —Ayr
- £13.45 an hour
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
G3 Community Support Co-ordinator (East Kilbride)
South Lanarkshire Council —South Lanarkshire
- £42,228 - £43,158 a year
- Full-time
- Military
- English
- Supervising experience
- Annual leave
- Employee assistance programme
SWRK 5072 - G3 Community Support Co-ordinator (East Kilbride) (605375) - 5072
South Lanarkshire —East Kilbride
- £42,228 - £43,158 a year
- Military
- English
- Supervising experience
- Annual leave
- Employee assistance programme
Group Sales & Events Administrator
Trump Turnberry - Events —Turnberry
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Administrative experience
- Employee assistance programme
- Employee discount
Quick apply
Clerical Officer
Fife Council —St. Andrews
- £26,786.83 - £29,170.80 a year
- Full-time
- Supervising experience
- School
- Employee discount
Delivery Support Coordinator
Gamma —Glasgow
- Full-time
- Customer service
- Microsoft Office
- IT
- Annual leave
- Employee discount
Quick apply
Clerical Assistant
Fife Council —Glenrothes
- £25,604.23 - £26,786.83 a year
- Part-time
- English
- Organisational skills
- IT
- Employee discount
Contractor Control Coordinator
QinetiQ —Kyle of Lochalsh
- £31,050 - £34,500 a year
- Full-time
- Computer literacy
- Maintenance
- Microsoft Office
- Employee discount
Delivery Support Coordinator
Pragma —Glasgow
- Customer service
- Microsoft Office
- IT
- Annual leave
- Employee discount
Care Coordinator - Homecare / Domiciliary Care
Alltogether Care Services LTD —Clydebank
- £32,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- In-person
- Free parking
- Paid training
Quick apply
3d
Multidisciplinary Team Co-ordinator Diabetes & Endocrinology
NHS Scotland —Glasgow
- £31,537 - £34,303 a year
- Full-time
- Hospital
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Care Coordinator
Alltogether Care Services —Clydebank
- £32,000 a year
- Microsoft Word
- Microsoft Excel
- In-person
- Free parking
- Paid training
3d
General Assistant - Jedburgh Grammar Campus
Scottish Borders Council —Jedburgh
- Call to connect
- Customer service
- IT
- School
8d
Relief Support Worker
Real Life Options —Aberdeen
- £13.45 an hour
- Part-time
- Travel
- Annual leave
- Employee assistance programme
Quick apply
6d

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Operations Support Coordinator - Glasgow’s Helping Heroes

SSAFA -
Scotland

Apply Now

Job details

Permanent

Qualifications

Microsoft Word
Microsoft Outlook
Microsoft Office
Administrative experience

Full job description

As the Operations Support Coordinator at SSAFA’s Glasgow’s Helping Heroes, you will ensure the smooth day to day running of the service while supporting delivery of projects for serving Armed Forces personnel, veterans and their families across Glasgow.

You will act as a first point of contact for beneficiaries and partner organisations. You will provide a welcoming and responsive service, manage enquiries, coordinate appointments and maintain accurate records. You will direct individuals to the most appropriate support and use effective triage to ensure timely access to services.

You will provide consistent administrative support across the team. You will coordinate office activity, manage data and support reporting requirements. You will maintain accurate client records across systems and ensure information is handled in line with policy and data protection standards.

You will support delivery of projects, events and activities that benefit the Armed Forces community. You will work with colleagues and partners to plan and deliver these effectively. You will also support social media and communications activity, helping to produce clear and accessible content that raises awareness of available services.

You will work closely with colleagues across Glasgow’s Helping Heroes and the wider SSAFA network to support a person centred approach. You will help improve outcomes by ensuring people access the right support at the right time.

The role requires strong organisation, attention to detail and the ability to manage competing priorities. You will work across office, community and partner locations as required. We are a dog friendly organisation.

About the team

GHH, based at the Pearce Institute in Govan and delivered in partnership with SSAFA and Glasgow City Council, provides trusted support to serving personnel, veterans, and their families. Our trauma‑informed, holistic approach offers wraparound assistance that addresses housing needs alongside wider wellbeing challenges, helping beneficiaries build resilience and sustain long‑term housing solutions.

The service operates a gateway model, giving the Armed Forces community a single point of contact for housing, financial, employability and wider support.

You’ll be part of a highly collaborative network, working closely with local and national partners such as Citizens Advice Scotland, Veterans Housing Scotland, Erskine, Scottish Veterans Residences, Defence Medical Welfare Services, Homeless Casework Teams and Homeless Network Scotland. The role also involves attending stakeholder events that may occasionally fall outside of standard office hours.

About you

This is a rewarding role for someone who is organised, proactive, compassionate and adaptable, with a strong commitment to supporting the Armed Forces community. We welcome applications from individuals with relevant experience or transferable skills who are motivated to make a positive difference to the lives of serving personnel, veterans and their families.

You will be highly organised and able to manage a varied workload, balancing competing priorities while maintaining accuracy and attention to detail. You will work independently and use initiative to solve problems, meet deadlines and respond to changing demands. Strong administrative skills and proficiency in Microsoft Office applications, including Outlook, Teams, Word, Excel and OneDrive, are essential.

You will communicate clearly and build positive relationships with beneficiaries, colleagues, partners and stakeholders. You will act as a first point of contact, handle enquiries professionally and ensure people access appropriate support. You will maintain confidentiality and manage data responsibly in line with requirements.

Experience supporting people with complex needs is desirable, alongside knowledge of statutory and voluntary services in Scotland. Understanding the Armed Forces community is essential, and knowledge of veterans’ services is beneficial.

You will work collaboratively, support others and help achieve positive outcomes. You will stay calm, resilient and professional in challenging situations. You will commit to learning, travel locally and work flexibly, including some evenings. Disclosure Scotland check will be required for this role. You will also contribute to service improvement and support effective coordination of activities.

About SSAFA

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Apply Now

Refine Your Search

appointment coordinator jobs in scotland

Operations Support Coordinator - Glasgow’s Helping Heroes

Customer service & booking coordinator

Appeals, Complaints and Conduct Coordinator

International Recruitment and Conversion Coordinator

Waiting List Clerk - Health Records

Marie Curie Bereavement Services Coordinator

Lifestyle and Wellbeing Coordinator

G3 Community Support Co-ordinator (East Kilbride)

SWRK 5072 - G3 Community Support Co-ordinator (East Kilbride) (605375) - 5072

Group Sales & Events Administrator

Clerical Officer

Delivery Support Coordinator

Clerical Assistant

Contractor Control Coordinator

Delivery Support Coordinator

Care Coordinator - Homecare / Domiciliary Care

Multidisciplinary Team Co-ordinator Diabetes & Endocrinology

Care Coordinator

General Assistant - Jedburgh Grammar Campus

Relief Support Worker

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