Banking associate Work, Jobs in Scotland (with Salaries)

Customer Service Associate
Close Brothers —Glasgow
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- IT
8d
Assistant Banking Manager, Edinburgh
Hampden Bank —Edinburgh
- Microsoft Office
- Administrative experience
- Organisational skills
- Annual leave
- Employee assistance programme
Associate Relationship Manager - Mid Corporate
Lloyds Banking Group —Edinburgh
- Full-time
- Hybrid work
- Organisational skills
- IT
- Financial services
10d
Senior Associate – Financial Crime Risk Assessment
Delta Capita —Glasgow
- Full-time
- Hybrid work
- Financial services
- Banking
Quick apply
AI Controls & Product Management Associate
JPMorganChase —Edinburgh
- Full-time
- Product management
- Agile
- Financial services
Investment Middle Office Services (IMOS) - Client Operations - Senior Associate
JPMorganChase —Edinburgh
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Client Contracting Associate
BlackRock Investments —Edinburgh
- Hybrid work
- IT
- Financial services
- In-person
- Work from home
Associate, Asset Finance Broker Sales
Lloyds Banking Group —Glasgow
- £40,824 - £45,360 a year
- Full-time
- Hybrid work
- Management
- Analysis skills
- Communication skills
3d
Associate - Real Estate Future Energy
TLT —Glasgow
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
Associate Director, Finance Sub-ledger Product Expert for Financial Services, Finance Strategy
Deloitte —Aberdeen
- Hybrid work
- No degree
- Financial services
- AI
Associate Financial Services Manager
Aurum Card Technologies —Glasgow
- £3,900 - £5,200 a month
- Full-time
- Microsoft Excel
- ERP systems
- Business development
- Employee stock purchase plan
Quick apply
8d
Asset Management Data Marketplace - Product Senior Associate
JPMorganChase —Glasgow
- Full-time
- Product management
- AI
Customer Service Quality Control & Performance Coach
JPMorganChase —Edinburgh
- Full-time
- Salesforce
- Analysis skills
- Communication skills
Director - Enterprise Design, Banking
Deloitte —Edinburgh
- Hybrid work
- Master's degree
- Business development
- Bachelor's degree
Senior Asset Management Supervisor
Financial Conduct Authority —Edinburgh
- £59,200 - £73,800 a year
- Full-time
- Hybrid work
- Communication skills
- Banking
4d
Internal Audit, ISG Operations
Morgan Stanley —Glasgow
- Full-time
- AI
- Banking
Business Development Manager (12 month fixed term contract)
Brodies LLP —Edinburgh
- Full-time
- Hybrid work
- Microsoft Office
- Business development
- Travel
- Health & wellbeing programme
- Life insurance
Quick apply
Senior Product Owner: Mortgages & Regulated Lending, Edinburgh
Hampden Bank —Edinburgh
- Annual leave
- Employee assistance programme
Banking & Finance Senior Associate
Pinsent Masons —Edinburgh
- Full-time
Graduate Design Test Engineer - Product & Device
NCR Atleos —Dundee
- Engineering
- Analysis skills
- Communication skills
Quick apply

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banking associate jobs near scotland

Customer Service Associate

Close Brothers -
Glasgow

Apply Now

Job details

Full-time
8 days ago

Qualifications

Customer service
Analysis skills
IT
Customer support
Financial services
Communication skills
Banking

Full job description

OVERALL SUMMARY

At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don’t tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life.

Join the Close Brothers Asset Finance (CBAF) team where you'll play an important role in delivering a seamless, compliant, and positive experience for our customers throughout their journey with us, supporting a wide range of in-life account activities (excluding collections).

You don't need previous experience to succeed in this role, instead we're looking for someone with excellent communication skills, a genuine empathy for customers, and a commitment to delivering a consistently high standard of service. Previous customer service experience, particularly within banking or financial services, would be beneficial

RESPONSIBILITIES

Empathetically communicate with customers through all available channels including telephone, post and email
Handle and accurately capture all service requests ensuring compliance with policies and SLAs
Accurately capture service requests received by email, portal, post or telephone
Update customer and bank details promptly and accurately
Support in-life account management tasks such as payment date changes, asset replacements, settlement processing, cancellations, and withdrawals.
Refer complaints in line with policy and assist with resolution activities where needed.
Identify potential vulnerability indicators and follow established processes to ensure suitable customer support
Manage bereavement cases sensitively and in accordance with agreed procedures.
Process card payments, refunds, and in-life intermediary payments
Conduct ongoing customer due diligence throughout the lifecycle and support audit and ad-hoc information requests

WE WOULD LOVE TO HEAR FROM YOU IF YOU HAVE/ARE:

Customer focused, able to appreciate customer needs and deliver good outcomes
Able to demonstrate empathy and understanding in customer interactions
Strong relationship building skills, quick to develop and maintain relationships both internally and externally
Able to demonstrate accuracy and a strong attention to detail
An ability to work independently as well as part of a team
Numerate with analytical ability

IT IS NOT ESSENTIAL BUT IT WOULD BE GREAT IF YOU HAVE:

Experience of providing excellent Customer support
Good knowledge of Microsoft Products
Previous knowledge and experience of the Financial Services Industry and in similar operational or customer facing roles
Previous knowledge and experience of the Asset Finance industry.

We are committed to providing an inclusive and accessible recruitment process. We recognise that candidates may have specific needs that require adjustments to ensure they have a fair and equal opportunity to demonstrate their skills and abilities. Candidates who require the job description or application form in an alternative format, or any other adjustments, are encouraged to email us at [email protected] or request a call back.

ABOUT US

At Close Brothers we support employees to balance their work life priorities and in this role you will be able to enjoy a mixture of hybrid working.

Close Brothers is a leading UK merchant banking group providing lending, deposit taking and securities trading. We employ approximately 3,000 people, principally in the United Kingdom and Ireland. Close Brothers Group plc is listed on the London Stock Exchange and is a constituent of the FTSE 250.

To find out more about Close Brothers, please visit our careers page: https://www.closebrothers.com/careers

To find out more about life at Close Brothers:
https://www.closebrothers.com/life-close-brothers#374017299-899295541

To find out more about our benefits:
https://www.closebrothers.com/employee-benefits

To find out more about our commitment to creating an inclusive environment:
Our Responsibility - Diversity and inclusion ¦ Close Brothers Group

#LI-JN1 #LI-HYBRID #LI-CBAFL

At Close Brothers Group, we are all connected by our mission to be the best place in the UK for wealth professionals and their clients.

We believe that everyone should think ahead, have a financial plan and invest wisely. Our clients are professionals, business owners, individuals, charities, families, and employers, who rely on our clear financial advice and investment management services to preserve and grow their long-term savings and investments.

We are a team of about 900 people based in 15 offices across the UK. Our geographic footprint means we can combine a local approach with face-to-face services to enable strong, long-term relationships with our clients.

Sustainability is fundamental to our purpose and we have a responsibility to help address the social, economic and environmental challenges facing our business, colleagues and clients. We strive to do the right thing and are dedicated to helping the charities that matter most to our people.

Our vision is to develop an open and inclusive company that ensures everyone is valued, respected and included, so that in years to come our business will represent a diverse and inclusive workforce from the top down.

We look to recruit individuals from all different backgrounds. If this job is of interest to you but you do not meet every criteria then we encourage you still to apply as we are open to providing training opportunities. As an early adopter of hybrid working we are open to discussing all types of flexible working options, helping you to balance your work and home life.

Apply Now

Refine Your Search

banking associate jobs in scotland

Customer Service Associate

Assistant Banking Manager, Edinburgh

Associate Relationship Manager - Mid Corporate

Senior Associate – Financial Crime Risk Assessment

AI Controls & Product Management Associate

Investment Middle Office Services (IMOS) - Client Operations - Senior Associate

Client Contracting Associate

Associate, Asset Finance Broker Sales

Associate - Real Estate Future Energy

Associate Director, Finance Sub-ledger Product Expert for Financial Services, Finance Strategy

Associate Financial Services Manager

Asset Management Data Marketplace - Product Senior Associate

Customer Service Quality Control & Performance Coach

Director - Enterprise Design, Banking

Senior Asset Management Supervisor

Internal Audit, ISG Operations

Business Development Manager (12 month fixed term contract)

Senior Product Owner: Mortgages & Regulated Lending, Edinburgh

Banking & Finance Senior Associate

Graduate Design Test Engineer - Product & Device

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