Center manager Work, Jobs in Scotland (with Salaries)

Project Manager
Content Guru —Glasgow
- Full-time
- Bachelor's degree
- Organisational skills
- Software development
Quick apply
Senior Business Development Manager
WTW —Midlothian
- Full-time
- Hybrid work
- CRM software
- Data analysis skills
- Business development
- Annual leave
- Employee assistance programme
Area Manager, Fulfilment Center
Amazon UK Services Ltd. —Dunfermline
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
9d
Data Centre Manager (Site Lead)
Media Stream AI —Dundee
- £70,000 - £81,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Azure
- Bereavement leave
- Sick pay
Quick apply
9d
Civil Supervisor
Omexom UK —Scotland
- Monday to Friday
- Civil engineering
- Quality control
- Travel
Civil Site Manager
Omexom UK —Dundee
- Monday to Friday
- Civil engineering
- Quality control
- Travel
Front Office Receptionist
Advertise It —Hamilton
- Full-time
- Remote
- Spanish
- Google Suite
- Microsoft Outlook
- Annual leave
Quick apply
Driver/Pupil Escort
Argyll & Bute Council —Helensburgh
- £27,529 - £27,992 a year
- Temporary
- School
- Employee discount
2d
Graduate Partner, PXT
Amazon UK Services Ltd. —Dundee
- Full-time
- Microsoft Outlook
- English
- Bachelor's degree
Assistant Manager
Starbucks —Glasgow
- Weekend availability
- Hospitality
- Sales
- Training & development
- Store discount
- Employee assistance programme
Environmental Advisor
Equans —North Lanarkshire
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
Principal Designer
Subsea 7 —Aberdeen
- Remote
- Engineering
- Mentoring
- Recruiting
- Employee assistance programme
14d
Design Manager
Equans —North Lanarkshire
- Full-time
- Construction experience
- Annual leave
- Employee assistance programme
Manager, Global Contact Centre (GCC) Delivery Manager, Global
Deloitte —Aberdeen
- Hybrid work
- PMP
- Leadership
- Communication skills
20h
Civil Site Manager
VINCI Energies —Dundee
- Full-time
- Civil engineering
- Quality control
- Travel
Operations & Logistics Internship, Amazon Logistics
Amazon EU SARL (UK Branch) —Glasgow
- Full-time
- English
- Analysis skills
- Business
14d
Customer Service Centre Agent
Carrier —Livingston
- £24,785 - £49,420 a year
- Full-time
- Computer literacy
- Organisational skills
- Communication skills
- Sick pay
Premium Travel Consultant - Arabic Leisure Market
Ten Group —Edinburgh
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Annual leave
- Employee discount
Quick apply
Graduate Systems Engineer (Guardian Mobile)
Motorola Solutions —Glasgow
- Full-time
- Hybrid work
- Computer Science
- Engineering
- System design
- Employee stock purchase plan
- Employee assistance programme
Sustainability & Resiliency Project Manager
HDR —Glasgow
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook

I want to receive the latest job alerts for center manager in scotland

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Project Manager

Content Guru -
Glasgow

Quick apply

Job details

Full-time

Qualifications

Cost management
Technical project or programme management experience
Sales support
Stakeholder liaison
Project team management
Bachelor's degree
Customer relationship management
Forecasting
Organisational skills
Relationship management
Project schedule tracking
Software development
Project management experience
Team motivation leadership
Communication skills
Project progress tracking

Full job description

Content Guru is a leading provider of cloud communications solutions. We help businesses across the globe to enhance their customer engagement and experience.

From our omni-channel cloud contact center solution to our bespoke integration systems, we use cutting-edge technology to transform communications and make mass personalization a reality. This includes our development of AI and propensity modelling to create the seamless end-to-end customer journeys that inspire loyalty and power the success of organizations worldwide.

What we are looking for...

Due to rapid global expansion, we are looking for a successful and established Project Manager to join our exceptional team based in. As an experienced Project Manager you will be adept at managing, overseeing and delivering multiple projects.

Working closely with our sales team, you will be responsible for managing client relationships and implementing a fast-paced, cost effective and customer oriented delivery experience to a high level of customer satisfaction.

Location...

This role is based in our office in Glasgow, Scotland.

This is an office-based vacancy and as such we expect all applicants to be willing to commute to our offices a minimum of 3-4 days per week as per our hybrid working policy.

Key responsibilities of the role...

Project Delivery

Initiate projects in accordance with any project management methodology in force from time to time and establish the appropriate level of project documentation and control for the project being managed.
Ensure projects are delivered within tolerance: time to project completion date, cost and quality.
Ensure that all project documentation is maintained to a high standard and that all project deliverables meet the customer’s expectations of performance and quality.
Establish an appropriate test plan according to customer requirements.
Manage virtual project teams as required.

Customer Relationship Management

Establish a single point of contact for the customer for the duration of the project and agree escalation paths for all stakeholders.
Manage customer communications during the project life cycle ensuring a high level of customer satisfaction and ensuring regular contact between virtual teams across the business.

Sales / Financial Support

Contribute to bids and tenders and provide project management input to presales support activities, including documentation and customer presentations.
Manage project costs, ensuring that sales margins are maintained and all additional costs are tracked and recovered where possible.
Generate accurate forecasts for in-house planning and budgeting purposes as requested.
Understand and maintain financial control throughout the full project lifecycles, delivering against an agreed project revenue plan.
Agree billing plans for customers alongside account management and billing teams.

Process Management and Improvement

Ensure projects have met key milestones before they progress to subsequent delivery stages.
Implement appropriate project controls at the initial project initiation stage including any risk, issue logs or change control methods as per internal processes.
Ensure internal systems and reporting tools are maintained to reflect the current state of a project.
Undertake project debriefs to identify, review and propose improvements that you, the project management team, the wider business and customers will benefit from.

About you...

A Bachelors degree in STEM or equivalent.
Strong experience in project management or project delivery in the technology sector.
Proven experience of consistently achieving and surpassing customer expectations.
Proven ability to effectively manage projects from start to finish and work to a deadline.
Experience in working with the software development lifecycle, cloud platforms and/or the development of hardware and software.
Strong communication, organisational and interpersonal skills.
Proven ability to solve problems creatively.
The ability to motivate others to deliver.

About the Company:

Content Guru is the largest privately owned provider of Contact Centre as a Service (CCaaS) in Europe. We have grown to have offices in the UK, US, Netherlands, Germany and Japan, and our award-winning proprietary cloud services now power some of the largest organisations across the globe. Operating in sectors ranging from utilities and travel through to finance and government, our clients include UK Power Networks, Rakuten, Rightmove, Interflora, Sodexo, and the National Health Service (NHS).

Our mission is to enhance the way the world communicates. With our omni-channel cloud contact centre solution, storm®, we enable businesses, customers and colleagues to interact across social media, video, SMS, email, web, web chat, and emerging technologies, such as WebRTC. We connect to hundreds of external systems, including AI, information and logistics systems, to bring information and communications together and deliver the customer experience of tomorrow.

We are an equal opportunities employer and consider all qualified and experienced applicants without regard to race, gender, religion, orientation, disability or any other characteristic protected by law. We are devoted to our people and pride ourselves on developing and upskilling our employees to give them the best opportunities for success.

Quick apply

Refine Your Search

center manager jobs in scotland

Project Manager

Senior Business Development Manager

Area Manager, Fulfilment Center

Data Centre Manager (Site Lead)

Civil Supervisor

Civil Site Manager

Front Office Receptionist

Driver/Pupil Escort

Graduate Partner, PXT

Assistant Manager

Environmental Advisor

Principal Designer

Design Manager

Manager, Global Contact Centre (GCC) Delivery Manager, Global

Civil Site Manager

Operations & Logistics Internship, Amazon Logistics

Customer Service Centre Agent

Premium Travel Consultant - Arabic Leisure Market

Graduate Systems Engineer (Guardian Mobile)

Sustainability & Resiliency Project Manager

I want to receive the latest job alerts for center manager in scotland

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected